Wilford Friday | Page 2

Wilford Friday, or “Friday” is the reason why we have been repeat costumers at Tulsa Jim Norton Toyota for years. We won’t deal with anyone else. I’d rather wait! Mostly because he’s not one of those sal been repeat costumers at Tulsa Jim Norton Toyota for years. We won’t deal with anyone else. I’d rather wait! Mostly because he’s not one of those salesman that makes you feel uncomfortable by pushing cars, that you do not want, onto you. Instead he has always has gone above and beyond, not just to make a sale but to make sure we get the best deal possible. So when my mother needed a car we took her to see Wilford and we looked at used cars with her. We told Wilford what type of car she was looking for and what her budget was. She picked out a Toyota RAV4 and then we went inside. While inside Wilford pulled up other RAV4’s for us to look at on the Jim Norton website. We were able to compare the RAV4 she chose with other cars on, and about to be on, the website. Friday made sure the car we were looking at had the best features at the best price. After the test drive Wilford and I walked around the car together just scanning for things that needed to be fixed or replaced before she bought the car. After the test drive mom decided that the RAV4 was exactly what she needed. Wilford said there was a few things he wanted looked at and done to the car before mom brought the car home. We also had requested a second key fob and I told mom that it might take a few days to get things in and the car serviced. We went home while Wilford made sure everything was square on the car. They had the car ready the very next day. The front tires were worn a bit more than Wilford liked so two new tires, we asked for a second key fob, so a second fob. I missed the fact that the car didn’t have floor mats but he didn’t, new floor mats. My mom is recently widowed and this is the first major purchase she has made on her own. Wilford “Friday” you really made her feel comfortable. We really appreciate you. I mean it, Really, Thank you Sir! More

Print

Wilford Friday was amazing to work with. He went above and beyond to make sure we were taken care of. We encountered a small issue with the purchased vehicle (not his fault) and he made sure He went above and beyond to make sure we were taken care of. We encountered a small issue with the purchased vehicle (not his fault) and he made sure the issue was corrected. We will definitely visit him again for our next vehicle purchase. More

Print

Katero was awesome! He helped me find the perfect car and he was extremely transparent about the price and process of taking the car home that day. Would definitely reco He helped me find the perfect car and he was extremely transparent about the price and process of taking the car home that day. Would definitely recommend anyone going to Jim Norton to go to him first. More

Print

We had a great experience! I dreaded going to a dealership & dealing with a cheesy or arrogant salesman but I was pleasantly surprised!!!! We were greeted by Wilford AKA Friday….. he redeemed th dealership & dealing with a cheesy or arrogant salesman but I was pleasantly surprised!!!! We were greeted by Wilford AKA Friday….. he redeemed the whole experience! He didn’t try to sell us a million other things we didn’t want, he was down to earth, he followed the golden rule “treat others the way you want to be treated”, he went above & beyond to meet our families needs. Would go back in a heartbeat. More

Print

Very informative sales man. Very helpful staff. Thank Very informative sales man. Very helpful staff. Thank you for helping me get the car I wanted Mike! Also a very fun & exciting experience. Thanks Very informative sales man. Very helpful staff. Thank you for helping me get the car I wanted Mike! Also a very fun & exciting experience. Thanks More

Print

Great experience! Best experience buying a car in years. Very easy and quick process. Salesman was awesome. Definitely love my new vehicle and will definitely buy anoth Best experience buying a car in years. Very easy and quick process. Salesman was awesome. Definitely love my new vehicle and will definitely buy another car from here! More

Print

I felt welcomed and comfortable throughout the process of looking at the car, test driving it, and discussing numbers with Kiwi. I wouldn’t mind coming back in the future sometime for my next car! looking at the car, test driving it, and discussing numbers with Kiwi. I wouldn’t mind coming back in the future sometime for my next car! More

Print

Great Customer Service Enjoyed working with all involved. Great experience. Willfotd was very nice and not pushy. He let us decide on the deal without being overly involve Enjoyed working with all involved. Great experience. Willfotd was very nice and not pushy. He let us decide on the deal without being overly involved and we really appreciated that. More

Print

Excellent Used Car Buying Experience Dealer was friendly and receptive to my inquiry. They gave me multiple car options in my price range to test drive and didn't push me to look at cars Dealer was friendly and receptive to my inquiry. They gave me multiple car options in my price range to test drive and didn't push me to look at cars above my purchase threshold. Highly recommend. More

Print

Awesome experience Wilford Friday was my salesman and let me tell you, he is AWESOME. I hate going car shopping but he made it painless. He took his time in finding me t Wilford Friday was my salesman and let me tell you, he is AWESOME. I hate going car shopping but he made it painless. He took his time in finding me the right vehicle that would work for me. I definitely recommend going to see Friday at Jim Norton Toyota! More

Print