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Wayne Stegie
49 Reviews
49 Reviews of Wayne Stegie
June 04, 2020
I struggle to give Phil Long 5 stars on this. I first I struggle to give Phil Long 5 stars on this. I first took my car to Quick Lane at Phil Long in March and told them my car was misfiring. Ther I struggle to give Phil Long 5 stars on this. I first took my car to Quick Lane at Phil Long in March and told them my car was misfiring. There were no lights on the dash, it just wouldn’t go sometimes. The rep at Quick Lane didn’t mention the known issue with the Focus transmission and wanted to charge me $400 to change the spark plugs. Luckily, I’m cheap and took my car to My Mechanic in Littleton who pulled all the documentation to show it was the transmission issue. I then took my car to the service center at Phil Long. Wayne asked me if there were any lights on and I told him no. He knew exactly what it was. It took them a couple of weeks to fix because there were other people in front of me, but it is fixed now and running great. Wayne and the service team there were great. In the end, 0 stars for Quick Lane and 5 stars for the service department. More
by Retheahjb
May 12, 2020
I've been having service done @ Phil Long for almost 20 years. Every aspect of the process is top notch, from the check-in to the cashier's window. years. Every aspect of the process is top notch, from the check-in to the cashier's window. More
by jmac43
Other Employees Tagged: Steve Martindale , Garry Warren, Chelsie
December 18, 2019
I brought my 2014 Escape in for a Check up and even though they were extremely busy and just before Christmas.. I was treated warmly and allowed to leave my car there until they could look at it. Wayne though they were extremely busy and just before Christmas.. I was treated warmly and allowed to leave my car there until they could look at it. Wayne was kind and listened to my concerns. Surprisingly, he called the very next day to say my car would be available that afternoon. What a relief!! Friendly atmosphere and it’s my go- to when I have car issues More
by Joygirl09
October 08, 2019
Customer service was the best! From the nice greeting I received from Gene when I entered the Quick Lane to the detail-oriented service I received from Joe, it was just an all-aroun From the nice greeting I received from Gene when I entered the Quick Lane to the detail-oriented service I received from Joe, it was just an all-around pleasant experience. I have not experienced a service department this pleasant or efficient in many years. More
by kbraun
Other Employees Tagged: Don Heck , Eugene Katze
October 02, 2019
Service Department Fast friendly service! This is where we bring our government fleet vehicles. They are always very busy but they have always had our vehicles repaired Fast friendly service! This is where we bring our government fleet vehicles. They are always very busy but they have always had our vehicles repaired in less time than they advise. We have never had a problem once our vehicles are returned and back in circulation. More
by Darius Vega
Other Employees Tagged: Dwayne Callaway , Eugene Katze
September 25, 2019
Out of state help and honsity I live in Michigan and my broke down while I was in Denver. I had to fly home. When I found my truck wasn't worth a repair. They helped find a new tru I live in Michigan and my broke down while I was in Denver. I had to fly home. When I found my truck wasn't worth a repair. They helped find a new truck just like it at a reasonable price. They were straight forward me and gave a good deal. If I lived out there they be my choice of a dealer. More
by Wayne
September 23, 2019
2014 Ford Focus Transmission issues I have had issues with my Ford Focus since it was purchased in 2014. There have been a couple of recalls to correct problems with transmission, clutch I have had issues with my Ford Focus since it was purchased in 2014. There have been a couple of recalls to correct problems with transmission, clutch and TCM, but Without much success. These problems were completely handled this time at your shop! The car is performing like it never did, even when it was new. The repair cost was completely covered under recall by Ford and/ or my extended warrenty plan. Thanks for a job well done! Vern Yocom More
by Vern
June 14, 2019
2010 F150 Super Crew Took our truck in because of a steering Wheel that wobbled. Upon inspection they found the bolt for the steering wheel was sheared and replaced it. Took our truck in because of a steering Wheel that wobbled. Upon inspection they found the bolt for the steering wheel was sheared and replaced it. This item was was not covered under the extended warranty because it was "hardware". Had it completely sheared while driving down the highway would have become a safety issue. With all the work done during this visit the truck handles and rides much better. More
by prayerHRC
Other Employees Tagged: Thomas Comstock, Garry Warren
June 02, 2019
Fixed Airbag Recall A great service shop at this dealership. Terrific people and great service. The shop is clean and neat. The staff is super friendly. The job was c A great service shop at this dealership. Terrific people and great service. The shop is clean and neat. The staff is super friendly. The job was completed on time. More
by Kim1berly
Other Employees Tagged: Steve Martindale, Dwayne Callaway, Don Heck, Gage Rhoden, Jamie Campbell , Thomas Comstock, Ivan Delgato, Eugene Katze, Garry Warren
May 31, 2019
Great service department! I'm never pushed into a service that I don't want it need. I'm confident in their assessments of my Ford Edge's maintenance. I'm never pushed into a service that I don't want it need. I'm confident in their assessments of my Ford Edge's maintenance. More
by KJ
Other Employees Tagged: Dwayne Callaway
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