49 Reviews
Write a Review49 Reviews of Wayne Stegie
July 20, 2018
An alignment I had just bought new tires for my Ford Edge sport. Had an alignment done on all 4 tired. I had an appointment thinking I was going to get the work do I had just bought new tires for my Ford Edge sport. Had an alignment done on all 4 tired. I had an appointment thinking I was going to get the work do right away. I got there about 7:30 and had a doctors appointment at 10:00 Wayne got it done so I didn’t miss my appointment. More
June 18, 2018
Recall and service Great customer service. Everything was done quickly and the service reps are always helpful and professional. I've worked with Phil Long through many Great customer service. Everything was done quickly and the service reps are always helpful and professional. I've worked with Phil Long through many purchases and service appointments. More
Other Employees Tagged: Alejandro Lizarraga
June 16, 2018
Fast Service I took my 2017 Escape in because the check engine light was on. They had it repaired in about 30 minutes. I was so happy! Wayne is awesome! I took my 2017 Escape in because the check engine light was on. They had it repaired in about 30 minutes. I was so happy! Wayne is awesome! More
June 07, 2018
Why make a appointment!!!!!! I bought a certified truck from Phil long witch was a great experience. Engine light came on I called service talked to Wayne he said they were backed I bought a certified truck from Phil long witch was a great experience. Engine light came on I called service talked to Wayne he said they were backed up. I made a appointment for the following week I asked about a rental car he told me they were out but had a shuttle that could take me home. Showed up to drop my truck off was told they are backed up would be a few days. Uh xxx is my appointment for?? Larry told me he would get it done next day. But there backed up? Asked for the shuttle o you live to far away. I got pissed!! A courtesy car popped up for me. Terrible service experience........ More
June 04, 2018
Recall service Phil long did a pretty good job of taking care of two recall issues with my ford fusion. Took a little longer than what they originally told me. But o Phil long did a pretty good job of taking care of two recall issues with my ford fusion. Took a little longer than what they originally told me. But only about an hour longer than expected. More
April 06, 2018
As promised they were quick, efficient, and pleasant No further comment and the requirements to have twenty five words is ridiculous, time wasting, and I will not use this method to reply again. The deal No further comment and the requirements to have twenty five words is ridiculous, time wasting, and I will not use this method to reply again. The dealership is great. More
Other Employees Tagged: Walter Banks , Alejandro Lizarraga, Brad Steuart
March 28, 2018
2014 Focus- When I arrived at the service department, I felt welcomed - a big plus for the service department. Not choosing to stay, I took the shuttle home. Aga When I arrived at the service department, I felt welcomed - a big plus for the service department. Not choosing to stay, I took the shuttle home. Again, very professional driver. The service performed on my car was a software update. Picked car up on the same day. Service dept, very clean and professional. Will return for any additional services. More
March 15, 2018
Best Ford dealer I've ever felt with! Absolutely love Phil long Ford! Very big place, very professional, very organized, and very fast with their service. This dealership will break their Absolutely love Phil long Ford! Very big place, very professional, very organized, and very fast with their service. This dealership will break their back for you in order to have a good experience. 10/10 I wish I bought my truck from them. They definitely deserve to have the business! More
Other Employees Tagged: Gary Howard, Jamie Campbell , Garry Warren
March 07, 2018
Great service dept. Broken driver side mirror, and recall done in timely manner. Pleased with quick lane as well. Friendly professional staff in both of those departments Broken driver side mirror, and recall done in timely manner. Pleased with quick lane as well. Friendly professional staff in both of those departments. Thanks More
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