Wayne Stegie
Wayne Stegie at Phil Long Ford of Denver
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Wayne Stegie

Sevice Advisor

Phil Long Ford of Denver

7887 W Tufts Ave
Denver, CO 80123

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49 Reviews
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49 Reviews

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49 Reviews of Wayne Stegie

February 09, 2023

Dealership Rating
Employee Rating

Phil Long has taken care of my vehicles for the last 11 years. Always feel like they have done a great job and compared to my friends I have way fewer problems with he exact same vehicle. I believe it is More

by Smartbiz
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Wilderman, Dwayne Callaway , Liz Welker

Feb 09, 2023

Phil Long Ford of Denver responded

We appreciate your wonderful feedback and continued support. See you again soon. Have a Great Day!

September 23, 2022

Dealership Rating
Employee Rating

Great experience. ...The General Manager, Robert McMann, was extremely responsive to my issue, and the service department was communicative and helpful. Thank you Wayn More

by Sue Proulx
Recommend Dealer
Yes

Other Employees Tagged: Robert McMann

Sep 23, 2022

Phil Long Ford of Denver responded

Thank you Sue, We appreciate you taking the time to leave this great review. Please let us know if there is anything more we can do, we are always happy to assist.

August 23, 2022

Dealership Rating
Employee Rating

This dealer performs excellent service after the sale. No appointment necessary. They also provide excellent details about the service performed and what one may need to do at the next interval service. More

by realg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dwayne Callaway , Chelsie Ayala

Aug 23, 2022

Phil Long Ford of Denver responded

Thank you for the kind words, so happy our team has been able to deliver such great customer service. Should there be anything else you need please reach out. Have a Great Day!

July 12, 2022

Dealership Rating
Employee Rating

Your team did an outstanding job. I could tell I was valued as a customer. Please do what ever you need to do to retain your quality personnel. They are the reason customers come back More

by jim
Recommend Dealer
Yes

Other Employees Tagged: James Mahony

Jul 12, 2022

Phil Long Ford of Denver responded

Hello Jim, thank you for the encouraging review, we are so happy we were able to provide you with such a great experience. If you need anything more please reach out, we are happy to assist.

May 17, 2022

Dealership Rating
Employee Rating

Horribleā€¦. sorry we bought a vehicle from here. Terrible customer service, staff doesnt care aboit doing the right thing. Do not get service here! More

by Not a fan of PLD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Steve Martindale

May 17, 2022

Phil Long Ford of Denver responded

We are sorry we let you down. If you are willing, contact as at 303-933-5530 and we will discuss your concerns.

April 19, 2022

Dealership Rating
Employee Rating

Service for a recall was quick and efficient. Valet service was prompt and friendly. Thanks More

by mnovotny1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 19, 2022

mnovotny1 responded

See above. Thanks again.

Apr 19, 2022

Phil Long Ford of Denver responded

Thank you, for being a Value Customer, We are always here for you with your vehicle concerns and any questions.

March 08, 2022

Dealership Rating
Employee Rating

Took over a month to get a service engine light appointment, couldn't get a call back after leaving it there a full day, left numerous messages with Wayne Stegge, they could care less about respons More

by frank.mangold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Mar 08, 2022

Phil Long Ford of Denver responded

Frank, we are sorry that we let you down. While, our goal is to make sure you are happy sometimes we fall short. If your willing to give us another shot please reach out to us at 303-933-5530.

Mar 08, 2022

frank.mangold responded

My car is in your shop right now still waiting to be diagnosed, day 2

February 17, 2022

Dealership Rating
Employee Rating

Great service department! I appreciated the service reviewer's inputs and time to make the repairs. I have not had a bad experience with them in the past 6 years. Probably More

by James Pennington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 18, 2022

Phil Long Ford of Denver responded

Hello James, your review is very encouraging. Thank you for taking the time to leave this feedback about your visit. If you need anything more please reach out, we are happy to assist.

November 25, 2021

Dealership Rating
Employee Rating

Great service team, always responsive to my vehicle issues. Wish they'd get loaner cars back but I know it isn't their fault! More

by Mom2tnd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dwayne Callaway , Shuttle driver (can't recall his name)

Nov 26, 2021

Phil Long Ford of Denver responded

Thank you for taking the time to leave this feedback. If we can do anything more to assist please let us know. We are more than happy to assist.

September 20, 2021

Dealership Rating
Employee Rating

People are friendly They take care of you when you need People are friendly They take care of you when you need a car to drive. More

by marcifarmer01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Garry Warren, Eddie Lussier

Sep 20, 2021

Phil Long Ford of Denver responded

Our team works hard to deliver a high quality experience to every customer. If there is anything more we can do to assist please let us know.

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