Ward Fleischmann

Chevrolet of Everett responded

Thank you for your positive review! We're delighted to hear that you experienced very polite customer service, good communication, and found our team easy to understand and to the point at Chevrolet of Everett. Providing a BETTER EXPERIENCE through clear and efficient communication is a key focus for us, and we're glad that our team's efforts made your experience a positive one.

Chevrolet of Everett responded

Congratulations on your new car! We're thrilled to hear that Erik and his team went above and beyond to find the perfect vehicle for you. At Chevrolet of Everett, we take pride in understanding our customers' needs and working collaboratively to achieve their goals. It sounds like Erik embodied this approach perfectly! We appreciate you mentioning you'll definitely be back – that means a lot to our team. We'll be sure to pass your kind words on to Erik. On behalf of the entire team, thank you for choosing Chevrolet of Everett! We wish you many happy miles in your new car and look forward to seeing you again in the future.

Chevrolet of Everett responded

Thank you for choosing Chevrolet of Everett for your Corvette service needs! We truly appreciate your loyalty and kind words. It sounds like you've consistently experienced great service and communication from our team, which is exactly what we strive for in our Better Experience promise. Is there a particular service advisor or technician who consistently stands out for you? We'd love to recognize them for their outstanding work. In the meantime, thank you again for your business! We look forward to seeing you again for your next Corvette service appointment.

Chevrolet of Everett responded

It's wonderful to hear about your positive experience with the dedicated team at the dealership. Their professionalism, knowledge, and warm demeanor truly make a difference. We look forward to serving you again in the future. If you ever need anything else, feel free to reach out.

Chevrolet of Everett responded

It's fantastic to hear that your family has had consistently positive experiences with Chevrolet of Everett over the years! We truly value your loyalty and trust in our dealership. If there's anything we can do to further improve your experience or assist you in any way, please don't hesitate to let us know. We look forward to continuing to serve you and your family in the future.

Chevrolet of Everett responded

It's great to hear that you've had such a positive experience with Chevrolet of Everett! Loyalty like yours speaks volumes about the quality of service and the relationships built at the dealership. If you ever need anything in the future, don't hesitate to reach out. We appreciate your continued trust and support!

Chevrolet of Everett responded

It's great to hear that any issues noted at the time of delivery were promptly addressed and resolved by the sales department at Chevrolet of Everett. Customer satisfaction is important, and we appreciate your feedback. If you have any more needs or questions in the future, please don't hesitate to reach out. We're here to assist you anytime you need us, and thank you for choosing us for your automotive needs!

Chevrolet of Everett responded

It's great to hear that Chevrolet of Everett promptly and quickly reviewed all the issues and concerns associated with your truck and addressed the needed repair. Providing efficient and effective service is a priority, and we appreciate your feedback. If you have any more needs or questions in the future, please don't hesitate to reach out. We're here to ensure your vehicle is in top shape and provide you with a better customer experience!

Chevrolet of Everett responded

We're pleased to hear that you found the service department at Chevrolet of Everett to be friendly, professional, and accommodating. Keeping customers informed about the status of their vehicle is important to us, and we're glad to know that you received timely updates. And yes, free coffee is always a nice perk while waiting for your car! If you have any more service needs or questions in the future, please don't hesitate to reach out. We appreciate your feedback and your support, and we look forward to serving you again!

Chevrolet of Everett responded

I'm sorry to hear about your frustration and the experience you had at our dealership. However, there seems to be some miscommunication or misunderstanding regarding the parts and the time it took to address your issue. The parts for your vehicle were not sitting on the shelf for two months. You were contacted the day they arrived, and we aimed to address your concerns promptly. Your vehicle was fixed within 24 hours of our phone call, indicating our commitment to resolving the issue as efficiently as possible. We apologize for any miscommunication or frustration you experienced during your interaction with our General Manager, Ward. We take customer feedback seriously, and we'll review and address the concerns you've raised. Our goal is to provide excellent service and customer satisfaction, and we appreciate your feedback as it helps us improve. If you have any further concerns or questions, please feel free to reach out, and we'll do our best to assist you