Randall Boward

Chevrolet of Everett responded

Mark, it's always a pleasure having you stop by, and I'm glad you've built such great relationships with Kane, Michelle, Maxwell, Randall, Derek, and the rest of the team. Hearing that the dealership feels like a place where you can share a few laughs and enjoy the experience means a lot to us because creating that kind of welcoming atmosphere is exactly what we strive for. We look forward to seeing you again soon.

Chevrolet of Everett responded

It means a lot that you continue to rate Chevrolet of Everett so highly after buying multiple trucks and cars from us. Kane and the team work hard to make each purchase feel simple, honest, and worth coming back for. We're grateful for your continued trust.

Chevrolet of Everett responded

Thank you - that means a lot. I'm glad our service writers took good care of you and that the honest pricing and ride-home offer stood out. We want it to feel easy and straightforward every step of the way. We appreciate you trusting our whole team with your service and look forward to seeing you next time.

Chevrolet of Everett responded

I can hear how upset you are, especially over the $3,600 tied to what you feel is a known defect. That's a tough situation, and I understand why you'd be angry. If this concern is rooted in a manufacturer issue, though, we hope you'll consider that the dealership doesn't control those design decisions or coverage policies. That said, we're still here to talk it through and help however we can your experience matters to us.

Chevrolet of Everett responded

We appreciate you taking the time to share your feedback. We're sorry for the delay and lack of communication around your repair - that's not the level of service we strive for. Please contact our Service Manager, Travis Arnold, so we can try to assist further. As a reminder, we are not the manufacturer and are dependent on the supplier to provide us with parts. We're committed to delivering a BETTER EXPERIENCE here at Chevrolet of Everett, and we'll continue working to improve.

Chevrolet of Everett responded

We're so glad to hear that your car-buying experience was a great one! Maxwell and the rest of our team work hard to make every step simple and stress-free. It's all part of delivering a BETTER EXPERIENCE here at Chevrolet of Everett. Thank you for choosing us-we truly appreciate your recommendation!

Chevrolet of Everett responded

Thank you for the excellent review! We're glad to hear Maxwell and the rest of our team provided a welcoming and knowledgeable experience during your new vehicle purchase. At Chevrolet of Everett, transparency and customer care are key to our BETTER EXPERIENCE promise. We're proud to be recognized as a top-rated Chevrolet dealership in Everett, Washington, and we truly appreciate your recommendation.

Chevrolet of Everett responded

Thanks for the great feedback! We're glad to hear your visit was fast, friendly, and hassle-free. Taking care of recalls quickly and correctly is just one part of the BETTER EXPERIENCE we aim to deliver every time at Chevrolet of Everett. We truly appreciate your recommendation and look forward to seeing you again!

Chevrolet of Everett responded

We're so glad to hear that your experience with us continues to be a great one. It's our priority to deliver a BETTER EXPERIENCE every time you visit Chevrolet of Everett. Thank you for recognizing our team's professionalism and dedication to customer care - we truly appreciate your loyalty!

Chevrolet of Everett responded

We're thrilled to hear you enjoyed your visit with us! It's always great to know our team-especially Bob Flood-made a strong impression. At Chevrolet of Everett, delivering a BETTER EXPERIENCE is what drives us. We truly appreciate your loyalty and look forward to helping with your future purchases!