Vincent Collaro | Page 4

Damaged my vehicle while servicing I took my vehicle in to be serviced only to get it back damaged. It took them an hour to bring it out of the wash. Once they brought it out I immediat I took my vehicle in to be serviced only to get it back damaged. It took them an hour to bring it out of the wash. Once they brought it out I immediately noticed a large crack on my windshield. I went back inside and told Jordan the service advisor. He came out saw the damage and told his boss. Jordan then told me they had to review cameras and get back to me. Several days later after calling and calling, Vince the service manager finally called me back. Vince accused me of leaving the dealership before I reported the damage. Then said a rock caused the damage. He said they were not going to fix it. I’m a police officer and for him to lie really set me off. I made a police report and I am taking this to the max! I will never recommend anyone take their vehicle here. This is not a business you can trust. More

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My 2nd Vehicle Purchase I recently purchased my 2nd vehicle from Phillips. My experience was very professional and I was treated as a valued customer. The sales person to re I recently purchased my 2nd vehicle from Phillips. My experience was very professional and I was treated as a valued customer. The sales person to request is Eric Pickett. More

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Unhappy 2019 Trax buyer I purchased a 2019 Trax that has malfunctioned twice. Of course Philips Chevrolet’s Service department is saying the diagnustics testing is not showi I purchased a 2019 Trax that has malfunctioned twice. Of course Philips Chevrolet’s Service department is saying the diagnustics testing is not showing any signs of a problem. I had terrifying episodes twice and I had to throw the car out of drive to get it yo stop. The car is ready for pick up and I am supposed to just drive it until it happens again. Does someone have to die or get seriously hurt before someone will take ownership that there is a problem. Instead I am stuck with a car that I’m scared to drive. The salesperson (Mr William Powell) started ignoring me. I’m stuck. More

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Great people Phillips Chevrolet Lansing has wonderful and helpful employees. Antonio in the sales department was wounderfull. I just bought a car from him and he w Phillips Chevrolet Lansing has wonderful and helpful employees. Antonio in the sales department was wounderfull. I just bought a car from him and he was knolageable and friendly. Vince in the service department is awesome has helped me several times. I can’t say enough good things about this dealership. It is also helpful that they have several different locations to pull cars from. Christina was very friendly and helpful as well. More

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Excellent, professional and friendly. This was my best experience ever, Antonio Soria went above and beyond. No pressure, very professional, friendly and patient. If you want the best deal This was my best experience ever, Antonio Soria went above and beyond. No pressure, very professional, friendly and patient. If you want the best deal and service go see Antonio Soria at Phillips Chevrolet in Lansing. I guarantee you won’t regret it. More

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New truck I enjoyed this dealership very muck. This is my fourth vehicle I bought from here. Their service keeps bringing me back. I will continue to purchase a I enjoyed this dealership very muck. This is my fourth vehicle I bought from here. Their service keeps bringing me back. I will continue to purchase all my vehicles from here. More

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Great customer service Professional and goes above and beyond for clients to ensure a happy experience. Purchased brand new Equinox there were a couple minor things and they Professional and goes above and beyond for clients to ensure a happy experience. Purchased brand new Equinox there were a couple minor things and they were taken care of. Would highly recommend! Donna has called and emailed to make sure everything is going smoothly after purchase. Everyone we spoke with our dealt with during the entire process was great! More

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2017 impala Antonio was very honest and helpful in my experience. I was able to pull off the lot in the exact car that I wanted to drive. I would recommend philli Antonio was very honest and helpful in my experience. I was able to pull off the lot in the exact car that I wanted to drive. I would recommend phillips Chevrolet to everyone looking for a new vehicle. More

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Outstanding My experience was amazing! All the questions I had were answered promptly! I would definitely recommend working with Antonio he is so nice and persona My experience was amazing! All the questions I had were answered promptly! I would definitely recommend working with Antonio he is so nice and personable. More

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Amazing Antonio was awesome with helping me buy my first newer vehicle! He answered all of my questions and put all of my anxieties about buying a new car at Antonio was awesome with helping me buy my first newer vehicle! He answered all of my questions and put all of my anxieties about buying a new car at ease. I highly recommend Antonio and will definitely be going back to him for future car buys. More

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