Velislav "Velko" Tsvetanov | Page 41

exceptional service Velko was very attentive and knowledgeable He accommodated my schedule by coming in on his day off Great customer service , to top it off he bonded Velko was very attentive and knowledgeable He accommodated my schedule by coming in on his day off Great customer service , to top it off he bonded with my teenage son over soccer definitely one of my best buying experiences More

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Class Service Love everything thing about the dealership and the people. Have shopped with them before and plan on doing all of my shopping in the future for Infini Love everything thing about the dealership and the people. Have shopped with them before and plan on doing all of my shopping in the future for Infiniti products with them. More

by ss2basketball Verified Customer Verified Customer

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Great Customer Service Velko Tsvetanov was very nice from the start and made us feel like family. He made the process easy with no pressure. Sam was also a very nice m Velko Tsvetanov was very nice from the start and made us feel like family. He made the process easy with no pressure. Sam was also a very nice man to work with a completed the process in a short time. New are used see the team at Infiniti of Gwinnett on your next purchase. More

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Exceptional service We received exceptional service from Infiniti of Gwinnett. They were attentive, responsive and caring toward our particular needs as customers. We hig We received exceptional service from Infiniti of Gwinnett. They were attentive, responsive and caring toward our particular needs as customers. We highly reccomend anyone looking to lease/purchase an Infiniti, to do so with Infiniti of Gwinnett. More

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Amazing and very smooth transaction Of all my years purchasing and dealing with different salesman, Velko has been by far the best. He is very informative,patient, and made my buying exp Of all my years purchasing and dealing with different salesman, Velko has been by far the best. He is very informative,patient, and made my buying experience enjoyablw, even being out of state.He kept me updated on everything and went above and beyond with customer service. I purchased a 2013 jeep from him and I am definitely more than happy with my purchase! More

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Wonderful Experience I enjoyed my experience, Velko, kept me informed, answered all my questions in a timely manner and I didn’t feel any pressure to make decision. I enjoyed my experience, Velko, kept me informed, answered all my questions in a timely manner and I didn’t feel any pressure to make decision. More

by Byrd Verified Customer Verified Customer

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Buy from Infiniti of Gwinnett From the time I sent a message asking about the car to the time I purchased the vehicle, I was completely impressed. Velko was so helpful and patient From the time I sent a message asking about the car to the time I purchased the vehicle, I was completely impressed. Velko was so helpful and patient as well as completely informative on our vehicle. The best buying experience I have had to date. thank you!!!! More

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Superior Care and Excellent Delivery Velko is very personable, genuine and knowledgeable! He is a true customer advocate and an ambassador to INFINITY of Gwinnett. I have bought many ca Velko is very personable, genuine and knowledgeable! He is a true customer advocate and an ambassador to INFINITY of Gwinnett. I have bought many cars over the past 40 years and this experience with Velko was the most enjoyable! Velko represents the highest standards of INFINITY of Gwinnett! Velko's positive actions and welcoming attributes has created an evangelist! “Go beyond saving a customer, do more than satisfy a customer, create a raving fan!” - Jim Phelps More

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INFINITI of Gwinnett is and has always been EXCEPTIONAL!! INFINITI of Gwinnett has the BEST Sales and Service Team. Velislav "Velko" Tsvetanov was extremely helpful!! He has excellent customer service... he INFINITI of Gwinnett has the BEST Sales and Service Team. Velislav "Velko" Tsvetanov was extremely helpful!! He has excellent customer service... he's very attentive and has alot of patience! Velko is well informed with providing information about the different products Infiniti has to offer. I've worked with Jana before, she's always helpful. I absolutely love Infiniti of Gwinnett, I have been a loyal customer of theirs since 2004. More

by RHONDA.FDAVIS Verified Customer Verified Customer

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Unusual purchase Recently, I started my search for a replacement of my 2011 Nissan Armada and found it...although I found it online and out-of-state. So I contacted IN Recently, I started my search for a replacement of my 2011 Nissan Armada and found it...although I found it online and out-of-state. So I contacted INFINITY of Gwinnett, GA and was contacted by Velko. Once he knew and understood my needs, especially the necessity for the vehicle's upgraded Tow Package (related to our current status as full-time RV travelers with the requirement to pull up to 8500 lbs.), Velko became very pro-active to assist me with the purchase. Because of his diligence, we decided to purchase a 2018 Nissan Armada sight-unseen, except for some photos he forwarded. During the process he was unable to help me for a period of time, so he had Mark Preston fill in and the steps we went through progressed nicely. Well, the deal was completed and when we came to pick up the SUV the service was excellent; I was introduced to Velko and Mark and completed the closing with Goran Cisic. I am sure this was an unusual sales experience but kudos to these three. More

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