Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Tyler Johnston

Overview Reviews (181) Inventory (234)

View All Employees

< View All Employees

Tyler Johnston

Service Consultant

Burnsville Toyota

14730 Buck Hill Rd.
Burnsville, MN 55306

4.8

181 Reviews

4.8

181 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (181) Inventory (234)

Dealership Experience

6 yrs, 8 mos

Languages Spoken

English

181 Reviews of Tyler Johnston

Write a Review

June 09, 2024

Dealership Rating

Employee Rating

Professional, efficient, and personable. All went as expected and was accomplished in a timely manner. All went as expected and was accomplished in a timely manner. More

by bobpreston1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

June 05, 2024

Dealership Rating

Employee Rating

Got an appointment same day. ("Maintenance required" button was on.). Service was timely and professional. ("Maintenance required" button was on.). Service was timely and professional. More

by ruthl1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Jun 07, 2024 -

Burnsville Toyota responded

Thank you for choosing Burnsville Toyota for your maintenance needs! We are delighted to hear that your service experience was both efficient and professional. Our team strives to provide top-notch service to all our customers. We look forward to welcoming you back for any future maintenance needs. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 05, 2024

Dealership Rating

Employee Rating

Always friendly, great service. Drinks and snacks are provided. Chairs are comfy, and the windows provide natural sunlight for reading. Drinks and snacks are provided. Chairs are comfy, and the windows provide natural sunlight for reading. More

by KAILEAKUBAT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Jun 07, 2024 -

Burnsville Toyota responded

Thank you for the kind words! We're thrilled to hear that you had a positive experience at Burnsville Toyota. We take pride in providing a welcoming environment with excellent service. We look forward to welcoming you back for your next visit. Thank you for choosing Burnsville Toyota! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 01, 2024

Dealership Rating

Employee Rating

This is our 5th purchase from Burnsville Toyota. We won't go anywhere else! We are soo happy with them!!! We won't go anywhere else! We are soo happy with them!!! More

by nfelcyn

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave Grosulak, Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Sean O'Driscoll, Riley Flenniken, Mario Najera

Helpful 0

Report | Print

Jun 04, 2024 -

Burnsville Toyota responded

Thank you for your loyalty, we truly appreciate your continued trust in Burnsville Toyota! We are thrilled to hear about your positive experiences with us. Looking forward to many more great transactions in the future! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 01, 2024

Dealership Rating

Employee Rating

We were greeted, welcomed, updated , completely and professionally cared for I highly recommend Burnsville Toyota Service Department professionally cared for I highly recommend Burnsville Toyota Service Department More

by READLIKETHEDICKENS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason Colby, Sean O'Driscoll

Helpful 0

Report | Print

Jun 04, 2024 -

Burnsville Toyota responded

Thank you for the kind words about your experience at Burnsville Toyota Service Department! We are delighted that you felt welcomed and well taken care of by our team. Your recommendation means a lot to us, and we look forward to serving you again in the future. Drive safely! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 31, 2024

Dealership Rating

Employee Rating

Service was done fast even without an appointment on an early Thursday morning. I was able to get a ride home and get things done while car was serviced early Thursday morning. I was able to get a ride home and get things done while car was serviced More

by SESTILL58

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Jun 04, 2024 -

Burnsville Toyota responded

Thank you for sharing your experience with us. We're pleased to hear that our team was able to accommodate you quickly and efficiently, even without an appointment. It's great to know you were able to continue with your day while we worked on your vehicle. We appreciate your business and look forward to seeing you again at Burnsville Toyota. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 30, 2024

Dealership Rating

Employee Rating

It was great done when they said it would be on time really nice lounge really nice lounge More

by fgemelke

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Jun 03, 2024 -

Burnsville Toyota responded

Thank you for the 5-star review! I am delighted to hear that your experience with Burnsville Toyota was great, and that we delivered on time as promised. I take pride in providing a pleasant experience for our customers and I am glad you enjoyed our lounge. I look forward to welcoming you back in the future! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 27, 2024

Dealership Rating

Employee Rating

We were very happy with the service and communication provided by Sean. They were able to get the glass company out to replace my windshield which was great as I did not need to go to the glass company f provided by Sean. They were able to get the glass company out to replace my windshield which was great as I did not need to go to the glass company for the replacement. More

by SBROWN48

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave Grosulak, Cole Mitchem, Jason Colby, Sean O'Driscoll

Helpful 0

Report | Print

May 29, 2024 -

Burnsville Toyota responded

Thank you for sharing your positive experience with us! We are thrilled to hear that Sean provided you with excellent service and communication. It's fantastic to know that we were able to facilitate the windshield replacement for you efficiently. We look forward to assisting you again in the future at Burnsville Toyota! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 26, 2024

Dealership Rating

Employee Rating

Oil change for a 2010 Prius was quoted at $106. 00. xxx is wrong with you people. Luckily Tyler gave me $20 off. And your carwash sucks. But Tyler was Awsome. I know it’s not his fault you want 00. xxx is wrong with you people. Luckily Tyler gave me $20 off. And your carwash sucks. But Tyler was Awsome. I know it’s not his fault you want to overcharge people. Please show this to whomever sets your prices if they aren’t at their Vacation home. lol More

by CHRISJULIAR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Front desk people were great

Helpful 0

Report | Print

May 29, 2024 -

Burnsville Toyota responded

Thank you for your feedback, Chris. We appreciate you taking the time to share your experience. We're glad to hear that Tyler provided great service during your visit. We'll definitely take your comments into consideration, and we value your input. If you have any further concerns, please feel free to reach out to us directly. We look forward to serving you better in the future. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 26, 2024

Dealership Rating

Employee Rating

Always an excellent experience. Please commend Tyler, Nolan Christy and Jason Colby for outstanding customers service. New door edge guards look great. Scott Litzer did a great j Please commend Tyler, Nolan Christy and Jason Colby for outstanding customers service. New door edge guards look great. Scott Litzer did a great job ordering them and told me on who to call for installation. Great people. More

by 19sjb91

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason Colby , Nolan Christy and Scott Litzer.

Helpful 0

Report | Print

May 29, 2024 -

Burnsville Toyota responded

Thank you for the wonderful review! We are thrilled to hear about your excellent experience at Burnsville Toyota. Tyler, Nolan, and Jason will be commended for their outstanding customer service. It's fantastic to know that Scott was able to assist you with the new door edge guards and guide you on the installation process. We appreciate your kind words and look forward to seeing you again soon! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

Dealership Inventory (234 Vehicles)

2021 Toyota Highlander Hybrid | used

$42,937

2021 Toyota Highlander Hybrid

used

Midnight Black Metallic exterior

Automatic

All-wheel Drive

$42,937

View Vehicle Details

View Details

2018 Subaru Outback | used

$23,561

2018 Subaru Outback

used

Twilight Blue Metallic exterior

CVT

All-wheel Drive

$23,561

View Vehicle Details

View Details

2023 Toyota RAV4 | used

$28,320

2023 Toyota RAV4

used

Silver Sky Metallic exterior

Automatic

All-wheel Drive

$28,320

View Vehicle Details

View Details

2023 Toyota Highlander Hybrid | used

$47,686

2023 Toyota Highlander Hybrid

used

Wind Chill exterior

CVT

All-wheel Drive

$47,686

View Vehicle Details

View Details

2017 Toyota RAV4 | used

$22,337

2017 Toyota RAV4

used

Barcelona Red Metallic exterior

Automatic

All-wheel Drive

$22,337

View Vehicle Details

View Details

2023 Toyota RAV4 | used

$37,515

2023 Toyota RAV4

used

Midnight Black Metallic exterior

CVT

All-wheel Drive

$37,515

View Vehicle Details

View Details

View All Inventory

Get $50.00 cash when your friends make a purchase here.

By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.