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Jason Colby

Overview Reviews (123) Inventory (231)

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Jason Colby

Service Consultant

Burnsville Toyota

14730 Buck Hill Rd.
Burnsville, MN 55306

4.8

123 Reviews

4.8

123 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (123) Inventory (231)

Dealership Experience

7 yrs, 8 mos

Languages Spoken

English

123 Reviews of Jason Colby

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June 03, 2024

Dealership Rating

Employee Rating

Great service as always! Thank you for the professionalism and fast service as always. Thanks again! Thank you for the professionalism and fast service as always. Thanks again! More

by NIKKIOYE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jun 05, 2024 -

Burnsville Toyota responded

Thank you for your kind words, Nikki! We are thrilled to hear that you had a great experience with Burnsville Toyota. We appreciate your recognition of our professionalism and fast service. Please do not hesitate to visit us again in the future or share your positive experience with others. Thank you for choosing Burnsville Toyota! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 02, 2024

Dealership Rating

Employee Rating

Connor and Jason were super helpful with helping me figure out some loose ends since my purchase of my RAV. Also- super great and speedy service! figure out some loose ends since my purchase of my RAV. Also- super great and speedy service! More

by ARBROBERG9566

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Conner Knutson

Helpful 0

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Jun 04, 2024 -

Burnsville Toyota responded

Thank you for the kind words about your experience with Connor and Jason at Burnsville Toyota! We are delighted to hear that they provided you with helpful and speedy service after your RAV purchase. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 02, 2024

Dealership Rating

Employee Rating

Always great customer service when I come there for service for my Toyota RAV4 suv service for my Toyota RAV4 suv More

by egspatterson

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jun 04, 2024 -

Burnsville Toyota responded

Thank you for your kind words about your experience with us at Burnsville Toyota, especially when bringing in your Toyota RAV4 SUV for service. We appreciate your loyalty and look forward to serving you again in the future. Feel free to share your positive experience with others! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 01, 2024

Dealership Rating

Employee Rating

We were greeted, welcomed, updated , completely and professionally cared for I highly recommend Burnsville Toyota Service Department professionally cared for I highly recommend Burnsville Toyota Service Department More

by READLIKETHEDICKENS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tyler Johnston, Sean O'Driscoll

Helpful 0

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Jun 04, 2024 -

Burnsville Toyota responded

Thank you for the kind words about your experience at Burnsville Toyota Service Department! We are delighted that you felt welcomed and well taken care of by our team. Your recommendation means a lot to us, and we look forward to serving you again in the future. Drive safely! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 01, 2024

Dealership Rating

Employee Rating

This is our 5th purchase from Burnsville Toyota. We won't go anywhere else! We are soo happy with them!!! We won't go anywhere else! We are soo happy with them!!! More

by nfelcyn

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave Grosulak, Mark Stibal, Cole Mitchem, Neil Knutson, Tyler Johnston, Sean O'Driscoll, Riley Flenniken, Mario Najera

Helpful 0

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Jun 04, 2024 -

Burnsville Toyota responded

Thank you for your loyalty, we truly appreciate your continued trust in Burnsville Toyota! We are thrilled to hear about your positive experiences with us. Looking forward to many more great transactions in the future! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 31, 2024

Dealership Rating

Employee Rating

The oil change was performed within 90 minutes dispite being very busy but was too high a price. being very busy but was too high a price. More

by JEFFMAINS001

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jun 04, 2024 -

Burnsville Toyota responded

Thank you for sharing your feedback with us, Jeff. We appreciate your understanding of our busy times and are glad to hear that your oil change was completed within 90 minutes. We aim to provide competitive pricing and will take your comments into consideration for the future. Feel free to reach out if you have any further concerns. Thank you for choosing Burnsville Toyota. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 29, 2024

Dealership Rating

Employee Rating

Courteous and kind. Also helped me on how to use CarPlay and fold down the backseats Also helped me on how to use CarPlay and fold down the backseats More

by gusbroman

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

May 31, 2024 -

Burnsville Toyota responded

Thank you for the positive review, Gus! We are glad to hear that you had a courteous and kind experience at Burnsville Toyota. We are happy that we could assist you with using CarPlay and folding down the backseats. We appreciate your feedback and look forward to seeing you again in the future. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 27, 2024

Dealership Rating

Employee Rating

We were very happy with the service and communication provided by Sean. They were able to get the glass company out to replace my windshield which was great as I did not need to go to the glass company f provided by Sean. They were able to get the glass company out to replace my windshield which was great as I did not need to go to the glass company for the replacement. More

by SBROWN48

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave Grosulak, Cole Mitchem, Tyler Johnston, Sean O'Driscoll

Helpful 0

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May 29, 2024 -

Burnsville Toyota responded

Thank you for sharing your positive experience with us! We are thrilled to hear that Sean provided you with excellent service and communication. It's fantastic to know that we were able to facilitate the windshield replacement for you efficiently. We look forward to assisting you again in the future at Burnsville Toyota! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 26, 2024

Dealership Rating

Employee Rating

Always an excellent experience. Please commend Tyler, Nolan Christy and Jason Colby for outstanding customers service. New door edge guards look great. Scott Litzer did a great j Please commend Tyler, Nolan Christy and Jason Colby for outstanding customers service. New door edge guards look great. Scott Litzer did a great job ordering them and told me on who to call for installation. Great people. More

by 19sjb91

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tyler Johnston , Nolan Christy and Scott Litzer.

Helpful 0

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May 29, 2024 -

Burnsville Toyota responded

Thank you for the wonderful review! We are thrilled to hear about your excellent experience at Burnsville Toyota. Tyler, Nolan, and Jason will be commended for their outstanding customer service. It's fantastic to know that Scott was able to assist you with the new door edge guards and guide you on the installation process. We appreciate your kind words and look forward to seeing you again soon! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 26, 2024

Dealership Rating

Employee Rating

Great! Good service. Shuttle option. Friendly. We will be back again when our car needs service. Good service. Shuttle option. Friendly. We will be back again when our car needs service. More

by LAFOLLETTE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave Grosulak, Mark Stibal, Cole Mitchem, Neil Knutson, Tyler Johnston, Sean O'Driscoll, Riley Flenniken, Mario Najera

Helpful 0

Report | Print

May 29, 2024 -

Burnsville Toyota responded

Thank you for sharing your positive experience with Burnsville Toyota! We're thrilled to hear you found our service great, shuttle option convenient, and our team friendly. We look forward to welcoming you back for your future car service needs. Drive safely! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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