Tristan is always great as an advisor.
He communicates well. I can trust Tristan and his recommendations
He communicates well. I can trust Tristan and his recommendations
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by Sandrasandy
Verified Customer
Verified Customer
Other Employees Tagged:
Tristian Rivas
Mar 20, 2026 -
Norm Reeves Honda Superstore North Richland Hills responded
Tristian built a bridge of communication and trust that made every question easy to cross. Knowing you could rely on his guidance made the whole process feel steady and safe. That bridge is always here if you want to cross again.
Great.
Tristian is amazing. Great overall experience. I'll be back for sure. Highly recommend this dealership.
Tristian is amazing. Great overall experience. I'll be back for sure. Highly recommend this dealership.
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by jmatthews5
Verified Customer
Verified Customer
Other Employees Tagged:
Tristian Rivas
Mar 18, 2026 -
Norm Reeves Honda Superstore North Richland Hills responded
When a customer says they'd recommend us, it means the world. We'll make sure to tell Tristian he's earned your trust, and if you need anything, just let us know.
Tristian always take care of my service needs and Liz the
service manager does a great job. In and out very quickly
service manager does a great job. In and out very quickly
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by Letad04
Verified Customer
Verified Customer
Service Price Transparency
Mar 18, 2026 -
Norm Reeves Honda Superstore North Richland Hills responded
Tristian and Liz are an unstoppable team! When their powers of speed and attentiveness come together, great things happen, and your review proves it.
My car is not fixed.
Both issues are still present. Absolutely dissatisfied! Car not fixed!
Both issues are still present. Absolutely dissatisfied! Car not fixed!
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by Marygrace.Smith
Verified Customer
Verified Customer
Other Employees Tagged:
Tristian Rivas
Mar 20, 2026 -
Norm Reeves Honda Superstore North Richland Hills responded
Mary Grace, we want every guest who visits us to leave feeling confident and satisfied in the service they received. We’re sorry that wasn’t the case for you, and we’d like to hear more about the issues you’re experiencing. To discuss resolutions, please get in touch with Richard Meneely at Richard.meneely@normreeves.com.
Every time I visit I experience first rate service that
is customer focused and aimed at keeping my vehicle in tip top shape.
is customer focused and aimed at keeping my vehicle in tip top shape.
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by smartin474
Verified Customer
Verified Customer
Other Employees Tagged:
Tristian Rivas
Mar 11, 2026 -
Norm Reeves Honda Superstore North Richland Hills responded
This experience was out of this world! Tristian and the crew are mission control, making sure every system is go before you launch back onto the road. Thanks for trusting us, and come back anytime!
He solved my issues and came up with practical long term
solutions easily to meet my needs
solutions easily to meet my needs
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by awolf3
Verified Customer
Verified Customer
Other Employees Tagged:
Tristian Rivas
Mar 09, 2026 -
Norm Reeves Honda Superstore North Richland Hills responded
Your experience had all the energy of a fun pep rally. Tristian led the cheers with solutions and care, making everything feel easy. The applause is well deserved!
Mar 07, 2026 -
awolf3 responded
Tristan is a great guy
Tristian Rivas is very polite.
. he helped me really fast .. I highly recommend this Honda
. he helped me really fast .. I highly recommend this Honda
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by mvblauth
Verified Customer
Verified Customer
Other Employees Tagged:
Tristian Rivas
Mar 06, 2026 -
Norm Reeves Honda Superstore North Richland Hills responded
Tristian delivered service at lightning speed! Nice to know he made sure everything ran smoothly and left you smiling at the end of the ride. Thanks for the glowing recommendation!
I enjoyed working with Tristian.
He maintained a professional demeanor and took the time to provide a thorough explanation of everything happening to my car. He was very customer-foc
He maintained a professional demeanor and took the time to provide a thorough explanation of everything happening to my car. He was very customer-focused, responsive, and respectful. I will be taking my car to Tristian and the Norm Reeves team for any needed maintenance and repairs.
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by HappyDay
Verified Customer
Verified Customer
Other Employees Tagged:
Tristian Rivas
Mar 06, 2026 -
Norm Reeves Honda Superstore North Richland Hills responded
Navigating car care can sometimes feel like sailing through fog, but with Tristian’s guidance, every detail was clear. Professional, respectful, and focused on your needs, he kept your journey smooth and safe! We hope you'll see him again.
Friendly, fast service Always thorough Friendly, fast,
efficient service. Informed on service time Will be back
efficient service. Informed on service time Will be back
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by Mariefowen
Verified Customer
Verified Customer
Other Employees Tagged:
Tristian Rivas
Mar 06, 2026 -
Norm Reeves Honda Superstore North Richland Hills responded
Your visit was fast, friendly, and perfectly navigated, like a kayak gliding down a serene river. Marie, it was a pleasure serving you, and we'd love to see you back anytime for your next adventure.
Fantastic ?
???? I highly recommend Norm Reeves Dealership! From start to finish, the experience was outstanding. The staff is professional, knowledgeable, and tr
???? I highly recommend Norm Reeves Dealership! From start to finish, the experience was outstanding. The staff is professional, knowledgeable, and truly committed to excellent customer service. The mechanics are highly trained in the latest technology and take pride in doing the job right the first time. What really sets this dealership apart is the respect and understanding they show every customer. If you’re in the Dallas–Fort Worth metroplex and want dependable, top-quality service, this is the place to go.
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by James.anthony.suarez
Verified Customer
Verified Customer
Other Employees Tagged:
Tristian Rivas
Feb 27, 2026 -
Norm Reeves Honda Superstore North Richland Hills responded
A state-of-the-art facility and the latest tools will get you partway there, but it takes a dedicated team to put them to good use. Our crew knows how to make the most of those and take excellent care of your car! We appreciate your trust and enthusiastic review, James. We're looking forward to next time!
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