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Tristian Rivas
Tristian Rivas at Norm Reeves Honda Superstore North Richland Hills
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Tristian Rivas

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.7
190 Reviews
4.7

190 Reviews

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190 Reviews of Tristian Rivas

April 18, 2025

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Employee Rating

Tristan was very helpful he went above and beyond helping with my tire monitor in the car and getting the tires to be similar readings. Appreciate him. More

by eubank75071
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Erik Chipman

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Apr 21, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Tristan will be pleased to see your review! We're so glad he could get everything sorted out for you.

April 15, 2025

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You don't really want to know and I don't feel like typing it all out.... More

by Robertrstretch
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Angel Flores

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Apr 16, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hello, we're sorry that you were disappointed by your recent experience. We would appreciate the opportunity to speak with you directly and see if we can assist. If you're willing, please contact Richard Meneely at richard.meneely@normreeves.com with more information. Thank you. 

April 13, 2025

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Usually top notch. Just like anywhere else they occasionally have a hiccup…but try to do their best to make up for it! More

by mbrady
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Vinson, Angel Flores

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Apr 14, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for your honest feedback! We’re glad that our team typically delivers top-notch service and are here if you have any other comments you'd like to share. We’re committed to continually listening to our customers and truly appreciate you sticking with us through it all.

March 31, 2025

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Quick, smooth, and efficient. Great experience Marcus helped me and I got exactly what I needed and wanted. More

by Donvansaders
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Recommend Dealer
Yes
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Mar 31, 2025

Norm Reeves Honda Superstore North Richland Hills responded

This is what we like to hear! Thank you for giving Marcus this much-appreciated shoutout. Is there anything else we can do for you? Just ask! We're a message or phone call away.

March 28, 2025

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Great service, didn’t take long to complete my oil change, rotation and complementary car wash! More

by rashadwells48
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Elizabeth French, Hannah Pearson, Michael Lindley, Nate Franklin, Issac Moya, Angel Flores, Frank Raja, Scott Gerlikoviski

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Mar 28, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We’re pleased that our swift service for your oil change, rotation, and complimentary car wash hit the mark. It’s always our aim to keep things moving smoothly while taking care of your vehicle. Please check out our service specials next time!

March 26, 2025

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My experience was amazing! Tristan was very helpful and did everything he could to make sure we were taken care of. 10/10 would recommend. More

by ashleyw_25
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Recommend Dealer
Yes
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Mar 26, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thank you, Ashley, for highlighting Tristan's hard work. Your review earns a 10 out of 10 from us! See you next time you require service help.

March 25, 2025

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The dealership was quick and efficient in giving an appointment and taking care of the recall issue. Great customer service More

by asija.payal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Lindley

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Mar 25, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the awesome feedback! We’re so glad our team was able to quickly set up your appointment and address your recall issue with efficiency and care. If you’re ever on the market for a new ride, check out our library of reviews and comparisons to see how our Honda models measure up.

March 25, 2025

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Tristan takes great care of me every time I visit for maintenance! Polite and very thorough. More

by lilvalenzuela
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Workmanship
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Recommend Dealer
Yes
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Mar 26, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We're so glad Tristan is someone you can count on! Thanks. We know this review will mean a lot to him.

March 25, 2025

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Everything was great! From the time that I called to book my appointment to the time I left. More

by kielle
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Recommend Dealer
Yes
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Mar 26, 2025

Norm Reeves Honda Superstore North Richland Hills responded

That's awesome, Kielle! We hope we'll see you again when you need service in the future - check out our online scheduler anytime.

March 25, 2025

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Employee Rating

Alex was amazing and went above and beyond to help me. I’m so thankful for his heart and service making my experience smooth. More

by Pritchardpictures
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Elizabeth French, Hannah Pearson, Michael Lindley, Nate Franklin, Issac Moya, Angel Flores, Frank Raja, Scott Gerlikoviski

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Mar 26, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We'll pass your compliments on to Alex! Thanks a lot! If you had a 5-star experience, please let your loved ones know, so Alex can help them, too.

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