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Tristian Rivas
Tristian Rivas at Norm Reeves Honda Superstore North Richland Hills
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Tristian Rivas

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.7
137 Reviews
4.7

137 Reviews

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137 Reviews of Tristian Rivas

November 23, 2024

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Employee Rating

Lost few items twice from my glove box. Not professional at all. Be very careful guys!! More

by Lovely
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Recommend Dealer
No
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November 22, 2024

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Staff is professional & friendly. Easy to talk with and Tristan explained everything in detail. He was very helpful. The facility is amazing, clean & bright. Service is always excelle More

by Kl.7Erkman
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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November 14, 2024

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Nice waiting area and a small cafe that makes pretty good coffee. Service was fairly quick and they keep you up to date with texts. More

by Craig950
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Workmanship
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Recommend Dealer
Yes
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Nov 15, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Sounds like a satisfying service visit for your Honda, Craig! Thanks for letting us know, and we'll put the coffee on for you next time you stop by.

November 12, 2024

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Very professional, good, customer service experienc, thanks for everythingvery knowledgeable on vehicle issues, maintenance request, recommendations for the vehicle, Respective friendly worker, very goo More

by Ohenry771
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hannah Pearson, Michael Lindley, Michael Wright, Rhett Valentine, Richard Sanchez, Allen Vinson, Mario Vasquez, Harry Whitworth, Frank Raja

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Nov 13, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Sounds like your Honda had a successful service visit! Thanks for bringing your car in for service, and we're happy that we could cover everything it needed and you felt comfortable. See you next time!

November 11, 2024

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Why am I getting a survey when I didn’t have a service today? What is this regarding? More

by Katisha.Hall
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Recommend Dealer
No
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Nov 12, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Hello Katisha, We periodically send out surveys to our customers so that we can continue to provide quality service with your feedback in mind. If you'd like to be removed from the mailing list, please reach out to our General Manager, Richard Lennard, at richard.lennard@normreeves.com. Thank you.

November 10, 2024

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Employee Rating

Attentive, friendly, with great staff. One missing Factor, availability of loaner cars. Otherwise, great experience. More

by Shavener
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Workmanship
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Recommend Dealer
Yes
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Nov 11, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate the feedback and will keep your comments in mind. Thanks for letting us know about your satisfying service visit for your Honda! See you at a future appointment!

November 08, 2024

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Tristan always takes great care of my vehicles. And every time the work is completed faster that I anticipated. More

by halesO129
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hailey Owens, Elizabeth French

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Nov 11, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We will thank Tristan for you! Sounds like he does a great job in taking care of your Honda vehicles. Thank you, and we look forward to serving you again!

November 07, 2024

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Fast, friendly service! I like the text updates they send to keep you informed of your vehicle’s progress More

by Steph.Swearengin82
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hannah Pearson, Mario Vasquez, Angel Flores

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Nov 07, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're glad that you took advantage of the text updates, Steph, because we want you to know what's going on. Thanks for putting your trust in us with your Honda, and we hope to see you at a future appointment!

November 07, 2024

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Service was great and car completed before scheduled time. I highly recommend Norm Reeves Honda More

by kjlacey
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 07, 2024

Norm Reeves Honda Superstore North Richland Hills responded

That's what we like to hear! We strive to provide efficient service for our customers like you. Thanks so much, and we welcome you to return for service!

November 07, 2024

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Employee Rating

Tristan is the reason I keep coming back to Norm Reeves for expert service! Thanks More

by oceanc8
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 08, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We'll be sure to tell Tristan that he's made quite a service impression on you! Thanks for putting your trust in us, and we look forward to seeing you at a future visit.

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