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Tristian Rivas
Tristian Rivas at Norm Reeves Honda Superstore North Richland Hills
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Tristian Rivas

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.7
164 Reviews
4.7

164 Reviews

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164 Reviews of Tristian Rivas

January 26, 2025

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Employee Rating

Tristian Who was our advisor is always helpful and positive. I really appreciate for the uber ride home and back after the service was done on our car. More

by Shaikh
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 27, 2025

Norm Reeves Honda Superstore North Richland Hills responded

The Uber shuttle service is gaining popularity, and we're glad that you could take advantage of it! We will be happy to pass on this review to Tristan. Thanks so much, and we look forward to working with you again!

January 24, 2025

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Employee Rating

Great service! I was very pleased with my experience at Norm Reeves. I also received great customer service from Tristan. More

by Ayala713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 24, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Your review pleases us and confirms that we're providing quality service to our customers! We will pass on your review to Tristan. Remember that you can request him for next time. Thanks so much!

January 19, 2025

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Great experience. Always takes great care ands communicates well. Had Tristan as service advisor he was spot on. More

by Juff59
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Service Communication
Recommend Dealer
Yes
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Jan 21, 2025

Norm Reeves Honda Superstore North Richland Hills responded

It’s customers like you that make our work so rewarding. Thanks for the fantastic feedback for Tristan and the rest of the team!

January 19, 2025

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Employee Rating

I received excellent, compassionate service. Tristan worked with me in an unusual situation, being my extended warranty chose not to pay for a covered repair. He was respectful and positive. More

by Trudy
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Jan 21, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for writing this amazing review, Trudy! Tristan is always taking extra steps to make sure the job is done right and the customer leaves happy. We are already looking forward to seeing you again. In the meantime, enjoy your next road trip!

January 11, 2025

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Norm Reeves has created a no drama model. Ali Qurbani and Anthony Hall worked together to create a good deal for me. And I love my new Honda Pilot TrailSport! More

by paulwamble
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Sanchez, Angel Flores, Ali Qurbani

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Jan 13, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Congratulations on your new Honda Pilot TrailSport, Paul! We're thrilled that Ali and Anthony could make the experience such a rewarding one. We hope you're out enjoying all the trips you're taking in your new SUV. Please let us know if you could use some accessories in the future. Thank you!

January 11, 2025

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Good clean. wonderful great good customer service.like that they have free coffee and food More

by Hickre16
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Jan 13, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Snacks and refreshments are on us! We're glad that you could take advantage of these perks. Remember that your service can be that much sweeter when you consider our service specials. Thanks so much, and we're here to serve you!

January 10, 2025

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Awesome service, Excellent knowledge and assistance by service associate Mr Tristan. Friendly dealership environment. Good job. More

by mukush1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Flores

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Jan 10, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We will need to pass on your compliments to Tristan! It sounds like you felt comfortable and well-informed during and after your service visit for your Honda. Thanks for stopping by, and feel free to schedule your next appointment online!

January 10, 2025

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Employee Rating

Awesome Excellent Knowledgeable Prompt Shares detailed info Recommend required services Very comfortable and nicely equipped waiting area More

by mukush1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 11, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We like your style with this fantastic review! Thanks for sharing, and we're happy you felt comfortable waiting in our waiting area. We hope you took advantage of our coffee bar. If not, when you return, you can do so!

January 05, 2025

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Employee Rating

This is a no-hassle no-drama outfit! Ali Qurbani and Anthony Hall came up with the best deal and made it easy to pay for! I sat on the couch! And I love my Honda Pilot Trailsport! More

by paulwamble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Sanchez, Angel Flores, Ali Qurbani , Anthony Hall in Finance

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Jan 06, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We're here to make your dreams of driving a great car a reality, Paul! Congratulations on your Honda Pilot TrailSport--we hope you had some trips planned to see how the added ground clearance works for you. We will pass on your compliments to Ali and Anthony. Thank you, and we'll see you for a drama-free service appointment!

January 04, 2025

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Employee Rating

N/A N/A N/A N/A N/A N/A N/A N/A More

by Smallfry40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Elizabeth French, Hannah Pearson, Michael Lindley, Nate Franklin, Issac Moya, Angel Flores, Frank Raja, Scott Gerlikoviski

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Jan 06, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate the five stars and would love to know more details about your service visit for your Honda! That way, we can confirm that we're on the right track. Thank you, and we look forward to serving you again!

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