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Tristian Rivas
Tristian Rivas at Norm Reeves Honda Superstore North Richland Hills
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Tristian Rivas

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.7
175 Reviews
4.7

175 Reviews

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175 Reviews of Tristian Rivas

March 04, 2025

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They service was organized and prompt in completing the repair. They washed and vacuumed my car. I'm very satisfied. More

by Joe
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Recommend Dealer
Yes
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Mar 05, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We're glad that your car looks as good as it operates now, Joe! We appreciate you bringing it in for service. Remember that we also have service specials that can add extra value to whatever service is needed. Make sure that you check them out. Thanks so much!

March 04, 2025

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Amazing customer service. Tristan is awesome as usual. The best. I’ll always come back as long as he is there! More

by Shaleidarenfroe
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Recommend Dealer
Yes
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Mar 05, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Guess we're keeping Tristan for the long haul, Shaleida! We're so happy that his service performance made such a difference. Thanks for letting us know, and make sure that you request him for next time!

March 03, 2025

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Quick and easy service. Treated with respect and care. Mechanics in the service bay really know their stuff so I trust them with my vehicle More

by polycarpmogendi
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French, Harry Whitworth, Frank Raja , Kaylynne B

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Mar 03, 2025

Norm Reeves Honda Superstore North Richland Hills responded

It's nice that our service team has been recognized for their expertise! This will give them a lot of pride to confidently perform service for all of our customers. Thanks for the praise, and we'll be here when you need us!

February 28, 2025

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I trust this dealership to service my Honda. Tristan is a great service advisor and always takes care of me. More

by Nicole
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Recommend Dealer
Yes
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Feb 28, 2025

Norm Reeves Honda Superstore North Richland Hills responded

What a nice review for Tristan, Nicole! He will be ecstatic to read this and that he's consistently providing a high level of service. If you'd like to work with him again, please let us know. Thanks so much!

February 27, 2025

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Norm Reeves Honda and Tristian were very helpful. Service was quick and customer service is unmatched. Thank you! More

by alicia.b.braun
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Recommend Dealer
Yes
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Feb 28, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Tristan is getting a lot of love today, and we're here for it, Alicia! We appreciate you giving us a lot of compliments after your Honda service visit. If you want to request him again, make sure you let us know because he's very popular. Thanks so much!

February 26, 2025

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Helping their customers each and every day to make sure they are comfortable working with Norm Reeves Honda. More

by wasimashar
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French, Angel Flores

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Feb 26, 2025

Norm Reeves Honda Superstore North Richland Hills responded

That's nice to hear! We want our customers to be happy and satisfied with the services we provide. If you choose to wait for your car, remember that we have a fantastic coffee and beverage bar you can enjoy in our waiting area. Thanks so much!

February 23, 2025

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Norm Reeves Honda always takes great care of my 2018 Civic. They're thorough and patient with my questions. Thank you! More

by Melinda.Meadows10
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Elizabeth French, Hannah Pearson, Richard Sanchez, Mario Vasquez, Angel Flores, Frank Raja

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Feb 24, 2025

Norm Reeves Honda Superstore North Richland Hills responded

After nearly seven years, we're pleased that your 2018 Honda Civic is still running well, Melinda! We're happy that we could be a part of that and hope to partner with you on service for the long haul. Thanks for sharing, and we'll see you next time!

February 21, 2025

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I have already done one review? Tristan was pretty busy and unable to get me an uber but your “coordinator” just inside the door to all your maintenance staff took care of me. App More

by Bobo
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Recommend Dealer
Yes
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Feb 24, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate you letting us know how your Honda service visit went. If you have any questions about the safety recall repair and the delays you experience, please reach out to us. We're happy that you could use the Uber so that you could get back home or to your office! Thanks so much for sharing!

February 13, 2025

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On time very professional and efficient effective service. I would recommend this dealership to anyone. More

by Callen
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Recommend Dealer
Yes
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Feb 14, 2025

Norm Reeves Honda Superstore North Richland Hills responded

That's sounds like all the elements that make up a satisfying service visit, Callen! We're happy that we have your recommendation and hope to serve you very soon. Remember that we also have service specials we encourage you to check out. Thank you!

February 12, 2025

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Great service, fast turnaround. Associates were attentive and polite. I was contacted via text and email. More

by Brendamolina019
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Workmanship
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Recommend Dealer
Yes
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Feb 12, 2025

Norm Reeves Honda Superstore North Richland Hills responded

It sounds like you received communication regarding your service visit all the way around, Brenda! We're pleased that you felt satisfied with the service experience you had and how fast it was. Thank you, and remember that you can schedule your next appointment online!

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