Travis Bergeson

The service went smoothly. Appreciated the versatile coffee dispenser. I would suggest that staff could be friendlier. Huge difference between sales and service. We are still t Appreciated the versatile coffee dispenser. I would suggest that staff could be friendlier. Huge difference between sales and service. We are still the same customers. More

by DRHANSVL Verified Customer Verified Customer

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I trust Toyota with their services, I have been doing my services with Toyota for almost 19 years services with Toyota for almost 19 years More

by JEROPANNE1 Verified Customer Verified Customer

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Emily is very professional in the lane and is always very helpful and courteous. Ian is my service advisor and he is 100% professional, always gets it right and always right on time.. I appreciate his excell helpful and courteous. Ian is my service advisor and he is 100% professional, always gets it right and always right on time.. I appreciate his excellent advice on vehicle maintenance, and we trust all of our cars to him More

by BARTKIW Verified Customer Verified Customer

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Very Kind and approachable rep. I had concerns and questions were all answered, and I walked away with a better understanding of what I needed to do. Service was accommodating and e I had concerns and questions were all answered, and I walked away with a better understanding of what I needed to do. Service was accommodating and efficient. Thank you all. Bc More

by Tkraychir Verified Customer Verified Customer

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After a not so good issue, Service Manager Travis Bergeron came through and remedied the situation. Five stars for this genuine fella. Bergeron came through and remedied the situation. Five stars for this genuine fella. More

by andrea.anania Verified Customer Verified Customer

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I had a terrible experience with Ian Davis who was my service advisor for my hybrid Prius V 90,000 mile service on 12/30/2024. From the git-go when I was left standing alone for 10-15 minutes waiting for service advisor for my hybrid Prius V 90,000 mile service on 12/30/2024. From the git-go when I was left standing alone for 10-15 minutes waiting for service while Ian was talking on the telephone and then walking toward me without introducing himself and shouting “you’re here for a 90,000 mile service?” And not saying something like sorry to keep you waiting for my 10 to 15 minute wait on the pavement with my door car open, to his not initiating promised updates with me on the progress of my car after it had been there for a few hours, to not answering my questions and saying minimally insufficient replies to my questions in our text messages back-and-forth, to his stating that certain work would be done which he said later would not be done, to falsely stating that my car had a PCV valve replaced, I had a horrible experience trying to find out what was involved in the 90,000 mile service for my car. Ann’s colleague, Brock also falsely said I had the PCV valve replaced. This is according to.Travis Burguson (spelling?) who told me when I complained to him that both men falsely told me that the PCV valve was replaced when it no longer needs to be replaced. Jan Davis is in need of customer service training. He did not to make me feel like a welcome customer. His responses were inadequate and refused to explain why I was being charged $995 when the hybrid total price for 60,000 mile service which is almost identical to the 90,000 mile service is $530 with a coolant system service added for $240 extra. More

by DAVIDEPERRET Verified Customer Verified Customer

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From driving in to driving out everything went smoothly and professionally. Everything was explained, all questions answered and very timely service. and professionally. Everything was explained, all questions answered and very timely service. More

by SUSANKOBLISKA Verified Customer Verified Customer

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Great customer service and the video explanation of the work performed is a unique plus! work performed is a unique plus! More

by CJ Verified Customer Verified Customer

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Wonderful! Met our needs of fixing a flat tire in an emergency situation. Tire repaired and we were on the road within an hour (And a great coffee shop right ac Met our needs of fixing a flat tire in an emergency situation. Tire repaired and we were on the road within an hour (And a great coffee shop right across the street.) More

by Mlbang Verified Customer Verified Customer

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They were very polite and professional. Everything they did was done in a timely manner and they always kept you up to date on your vehicle. Each person that you talked to was very enthusia Everything they did was done in a timely manner and they always kept you up to date on your vehicle. Each person that you talked to was very enthusiastic and caring. This level of excitement in their job leads you to believe that they show the same for your vehicle. Thanks! More

by clenchhit Verified Customer Verified Customer

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