Travis Bergeson | Page 16

Intermittent stalling and struts noise Travis took care of the issue in timely and professional manner. I have taken my cars to many dealers but this experience i would rate the best so far Travis took care of the issue in timely and professional manner. I have taken my cars to many dealers but this experience i would rate the best so far.I would highly recommend him to others. More

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Very pleasant and positive! Had a bumpy start with our vehicle purchase, but definitely worth it all! Thanks for standing behind what you all do. JR Hickenbottom, Travis Berges Had a bumpy start with our vehicle purchase, but definitely worth it all! Thanks for standing behind what you all do. JR Hickenbottom, Travis Bergeson, and Marcy Davis are the best at what they do. More

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Professional and Courteous. Customer service Priority Sales Professional Shane Siegel and the entire sales and service team are going over and above to make sure my experience at buying a pre-owned vehicl Sales Professional Shane Siegel and the entire sales and service team are going over and above to make sure my experience at buying a pre-owned vehicle are at the highest level possible. I certainly appreciate everything they are doing to make sure that this is not the only time I will be doing business here. If this is how I am treated with a purchase of a pre-owned non-Toyota, then I can only imagine what it will be like with a new or more expensive vehicle. Thanks to everyone from sales, to management, to service. More

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Was a great expereince. Was very inpressed with everyone I dealt with.Dealing with the money part was the best expereince I ever had at a dealership.Thanks a lot. Was very inpressed with everyone I dealt with.Dealing with the money part was the best expereince I ever had at a dealership.Thanks a lot. More

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Issue not resolved Dave in the service department was very thorough and professional in my recent service. He provided me options along with his recommendations. My Dave in the service department was very thorough and professional in my recent service. He provided me options along with his recommendations. My only problem with the service department and the reason I will not always recommend the company (Toyota Inc. and Toyota Des Moines) to my friends is the ongoing problem with my AM radio. It has not worked since the day the car was delivered. The radio was replaced a couple of times. Travis and his employees work diligently to repair it but nothing worked. While I like both of our Toyotas I will never buy another one. My poor ratings of the service department are based on the radio issue. My last appointment with Dave for routine service was just fine. More

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helpful and happy Found out I needed a new car. Having purchased new to me cars in the past, decided a wanted a brand new car. Was thinking of buying a Toyota. A fri Found out I needed a new car. Having purchased new to me cars in the past, decided a wanted a brand new car. Was thinking of buying a Toyota. A friend called Dan Murray, with my permission, and Dan called me to set up an appointment. Dan was very helpful and explained all my options. I left that day with a 2019 Toyota Corolla and am very happy. More

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Great experience Everyone was soo friendly and helpful to us. Steve Henigan was soo nice to work with. We highly recommend working with Steve when buying your next veh Everyone was soo friendly and helpful to us. Steve Henigan was soo nice to work with. We highly recommend working with Steve when buying your next vehicle! Travis is a great service manger. We enjoy working with him also! More

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Amazing Alfonso was great! He greated us outside with an incredible smile and an incredible warm welcome. He listened to what I wanted and made it happen. Alfonso was great! He greated us outside with an incredible smile and an incredible warm welcome. He listened to what I wanted and made it happen. More

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Brake work Needed brake work, called for appointment on Thursday, I scheduled it for the following Wednesday. On Friday my brakes were making a metal on metal so Needed brake work, called for appointment on Thursday, I scheduled it for the following Wednesday. On Friday my brakes were making a metal on metal sound, I wasn't going to make it until Wednesday. I called Travis and he told me to come right in. Had a loaner waiting for me and they took care of everything before 4pm the same day. Travis is my hero!! More

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First service Completed service quickly and efficiently. Staff was friendly and asked and answered multiple questions related to my car. I will recommend this f Completed service quickly and efficiently. Staff was friendly and asked and answered multiple questions related to my car. I will recommend this facility to friends and colleagues. More

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