Emily Wagner

Every person I encounter at the dealership is friendly and personable. I'm always greeted with a smile. The service needed is straightforward and professional. and personable. I'm always greeted with a smile. The service needed is straightforward and professional. More

by ANGELINAECKSTEIN Verified Customer Verified Customer

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She was very helpful even with me showing up early. She is great at her job. She is great at her job. More

by atodden Verified Customer Verified Customer

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Quick, video was easy to understand, team was friendly. Plenty of room in waiting area. Wish I’d seen some coffee or donuts. Plenty of room in waiting area. Wish I’d seen some coffee or donuts. More

by JENIJENSON Verified Customer Verified Customer

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Great job servicing my truck will never go anywhere else. Thanks Toyota Des Moines Great job servicing my truck. I will never go anywhere else. Thanks, Toyota Des Moines. Thanks Toyota Des Moines Great job servicing my truck. I will never go anywhere else. Thanks, Toyota Des Moines. More

by bmcclat06 Verified Customer Verified Customer

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I'm very, very proud to be a part of the TOYOTA Family! ! Bill Poe ! Bill Poe More

by POEDOGGIE Verified Customer Verified Customer

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It's a very nice dealer ship, everyone is nice. Very quick, clean and nice waiting room Very quick, clean and nice waiting room More

by EXPRESS242 Verified Customer Verified Customer

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We service both of our Toyotas here and have always been happy with the quality of their work and staff. happy with the quality of their work and staff. More

by jonmacarthy Verified Customer Verified Customer

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I recently brought my vehicle in for service and was told the cost would be around $475. At no point was it clearly explained that the $475 was only for the front brakes and that the rear brakes would be an the cost would be around $475. At no point was it clearly explained that the $475 was only for the front brakes and that the rear brakes would be an additional charge. Because of this, both my husband and I left with the understanding that the total cost of the repair would be approximately $475. When we returned to pick up the vehicle, we were surprised to receive a bill for $1,159. Had the full cost been clearly communicated upfront, we could have made a more informed decision about the repairs. The staff was friendly, but the lack of communication regarding the actual total cost was disappointing and left us feeling misled. More

by Grace.forsyth03 Verified Customer Verified Customer

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Very friendly and knowledgeable. Great service, nice waiting room with coffee and donuts. Easily accessible off the highway. Great service, nice waiting room with coffee and donuts. Easily accessible off the highway. More

by Sue Verified Customer Verified Customer

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When a customer gets 3 free services and wants oil changed that should be a service even though not up on mileage changed that should be a service even though not up on mileage More

by LREITENBAUGH641 Verified Customer Verified Customer

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