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Tracy Sapienza
Tracy Sapienza at Ken Ganley Ford Parma

Tracy Sapienza | Page 6

Finance Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.7
311 Reviews
4.7

311 Reviews

Write a Review

311 Reviews of Tracy Sapienza

August 29, 2025

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Employee Rating

Things went well. No problems or delays. I would recommend the Dealership to other people. More

by woodiethompson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ruper , Brandon Taylor-Mitchell

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Aug 29, 2025

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

August 23, 2025

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Employee Rating

I enters the store looking for a Ford Mustang Mach e and left with exactly what I was looking for and the financial deal I was hoping for. I am a happy customer. Fred Safran More

by fred
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Madelyn Vega

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Aug 23, 2025

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 22, 2025

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Employee Rating

George, was very informative about the work that needs done. He even offered water and coffee. Haha. The little things count. Thanks George More

by db3law
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou

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Aug 22, 2025

Ken Ganley Ford Parma responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

August 10, 2025

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Employee Rating

Salesman were working with me all the way and got the kind of deal I was looking for More

by philipgullatta
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi , John Albany

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Aug 11, 2025

Ken Ganley Ford Parma responded

Thank you for sharing your experience with us, Philip! We're happy to hear it went well and truly appreciate your feedback.

August 09, 2025

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Employee Rating

I’ve been buying my cars from Ganley for many years. Pam Koglman has always taken great care of me. Signing the papers with Tracy Sapienza is always a breeze. Thank you, Pam, Tracy, Tom, and everyone a More

by Lisacfrabotta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, Tom Yerace

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Aug 09, 2025

Ken Ganley Ford Parma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

August 07, 2025

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Employee Rating

Very helpful and knowledgeable about their services. Explained everything me with ease. Will continue to do further work with them More

by Jeepdriver59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga

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Aug 07, 2025

Ken Ganley Ford Parma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

August 04, 2025

Dealership Rating
Employee Rating

I want to say thank to c. J. And and the staff of people who make my new truck happen i've never had a bad experience in all the purchases I had at this dealership. They take More

by charles.tobia610
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: C.J. Overman, Morgan Gallagher, Dan Overman, George Hadgigeorgiou , Dave Moga

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Aug 04, 2025

Ken Ganley Ford Parma responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 24, 2025

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Employee Rating

Clean, friendly, makes you feel welcome, clear response to questions and helpful, goes beyond what's needed More

by alzitney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga

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Jul 25, 2025

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 24, 2025

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Employee Rating

Madelyn Vega was very knowledgeable pleasant and most of all patient with me through this transaction. Also she has followed up with me on the other inclusions of my purchase. More

by Jim
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Madelyn Vega

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Jul 24, 2025

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

July 12, 2025

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Employee Rating

Service is great. Personal and does good work. If there is an issue with your car that's not understood they will help come up with an solution. More

by WJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Yavorsky

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Jul 12, 2025

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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