

Tracy Barkus
Service Advisor
Southern Kia Mitsubishi Virginia Beach
2369 Virginia Beach Blvd
Virginia Beach, VA 23454
125 Reviews
Write a Review125 Reviews of Tracy Barkus
March 04, 2025
Great services and did it in a timely manner and did not have to wait long. I appreciate the consideration. have to wait long. I appreciate the consideration. More
Other Employees Tagged: Brett Lloyd, Tina Robert, Scott Easton, Erica Jones, Joe Miller, Dave Simpson, RT Ives, Wes Kavula, Robert Sparks
March 03, 2025
They are always courteous and helpful. JT will always explain what's being done. He helped me with Sunbit financing when I experienced a problem online with it. If you choose to wait there JT will always explain what's being done. He helped me with Sunbit financing when I experienced a problem online with it. If you choose to wait there for your car, the waiting area is clean, has tv, hot coffee and good seating. My car is returned clean. I'm very happy with this dealership More
Other Employees Tagged: RT Ives, Wes Kavula, Robert Sparks
February 26, 2025
I went for an oil change they was for an appointment to wait when I arrived in was told it was going to take 2-3 hours. I had to get a ride back home to pick up my car later to have oil on my driver side r wait when I arrived in was told it was going to take 2-3 hours. I had to get a ride back home to pick up my car later to have oil on my driver side rug along with oil on my door handles inside and out More
February 25, 2025
They don't call you back. It does not look like my tires were rotated after my oil change. I don't know if it top off your fluids or not. I've been waiting months to get My ca It does not look like my tires were rotated after my oil change. I don't know if it top off your fluids or not. I've been waiting months to get My car fixed. 2 weeks ago. They said they were just waiting on a part and would call me. I've called them. They said they will talk to the person and he will call me back. Still nothing. I just bought this car. On the voicemail it says you can just come in to get a oil change and simple things done. That's not true. You cannot just come in and get a oil change. You have to make an appointment. They don't give me the special attention that I feel like I need as a customer, especially a new customer. At this point. I wish I never bought the vehicle from them. More
Other Employees Tagged: RT Ives, Wes Kavula, Robert Sparks
February 11, 2025
Terrific customer service! ! My wait was under an hour for oil change & state inspection on a Monday morning! I really appreciate the politeness I witnessed by the employees. Th ! My wait was under an hour for oil change & state inspection on a Monday morning! I really appreciate the politeness I witnessed by the employees. The lounge is a very comfortable space to relax while you wait. Thanks again!! More
Other Employees Tagged: RT Ives , Kevin Brown is so friendly & willing to help in any way he can!!
February 03, 2025
Very easy to make an appointment online, through my GMC app. Quick check in, and every one is friendly from start to finish. app. Quick check in, and every one is friendly from start to finish. More
Other Employees Tagged: RT Ives, Wes Kavula, Robert Sparks
January 31, 2025
Thank you very much for a fast and smooth process! Our experience will ensure we remain repeat customers. Our experience will ensure we remain repeat customers. More
Other Employees Tagged: RT Ives, Wes Kavula, Robert Sparks
January 31, 2025
They provided great service. I dont like that I have to write and be given a minimum that I have to write in this survey. Need to leave this as an option at end of the survey bec I dont like that I have to write and be given a minimum that I have to write in this survey. Need to leave this as an option at end of the survey because I am doing you a favor so dont make it more difficult More
Other Employees Tagged: RT Ives