Robert Sparks

I came for an inspection, and thought I should have passed, without too many extra charges. I did not approve the extra charges recommended and took my car to someone I have worked with for many years, passed, without too many extra charges. I did not approve the extra charges recommended and took my car to someone I have worked with for many years, before buying this car. I will probably not come back. My car has less than 20000 miles on it, and has been gently cared for. More

by mjsaints48 Verified Customer Verified Customer

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I appreciate that the service manager investigated my “check engine” light to find out that the issue was covered by my warranty. “check engine” light to find out that the issue was covered by my warranty. More

by rmshaheen Verified Customer Verified Customer

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I had a 3:45 pm appointment on Friday for a drop off (which I was told ahead of time). I was not told this could be an overnight drop off. My car was not done until 3:30pm the next day. Scheduling servi (which I was told ahead of time). I was not told this could be an overnight drop off. My car was not done until 3:30pm the next day. Scheduling service is always a challenge. There is always a long wait. The scheduling systems seems inefficient (why have appointments if it takes all day or even multiple days to complete the service?). I love my Kia but I dread having to take it in for service. More

by ALAYNAJOHNSON5 Verified Customer Verified Customer

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Fantastic service in every way. On time and efficiently done every time. Art T was very helpful On time and efficiently done every time. Art T was very helpful More

by edobermeyer Verified Customer Verified Customer

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Great service always. Cars are in and out quickly. Will continue to have my vehicles service here Cars are in and out quickly. Will continue to have my vehicles service here More

by milpolice13 Verified Customer Verified Customer

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My experience with this dealership has been very poor. There is a severe lack of communication and organization amongst the individual groups within this dealership. I deeply regret purchasing my car here There is a severe lack of communication and organization amongst the individual groups within this dealership. I deeply regret purchasing my car here and will avoid bringing my car for service. More

by KMLUGO7 Verified Customer Verified Customer

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They are trying to improve andvI had a much better experience than I had in a long time. I have been a customer since 2005. experience than I had in a long time. I have been a customer since 2005. More

by GLASS_SLIPPER1997 Verified Customer Verified Customer

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I have to come back for a part they didn't tell me I was missing. They let me leave my appointment without the work being completed. missing. They let me leave my appointment without the work being completed. More

by theresa Verified Customer Verified Customer

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They were able to get me in last minute and did a super job taking care of my vehicle quickly. job taking care of my vehicle quickly. More

by Kent Verified Customer Verified Customer

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Unwelcoming staff, overpriced. Advertised military discount but refused it, lied claiming price was already discounted. Advertised military discount but refused it, lied claiming price was already discounted. More

by jenea.hopkins24 Verified Customer Verified Customer

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