Robert Sparks | Page 2

RT saw I was frustrated with a person named Dally. No customer service skills whatsoever. RT called me to his office and took care of the situation. I was about to walk out. I am on my second car No customer service skills whatsoever. RT called me to his office and took care of the situation. I was about to walk out. I am on my second car with Southern Kia. If it weren't for RTI would never buy a car there again. That Dally guy was just plain rude. More

by JRAE.CARTERR Verified Customer Verified Customer

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Overall, I am satisfied. When u picked up my new car in June 2025, one of the climate control knobs was damaged. I was told by Robert that it be ordered. Six months later I When u picked up my new car in June 2025, one of the climate control knobs was damaged. I was told by Robert that it be ordered. Six months later I kept getting told that the part had been ordered, but had not come in. It was not until I reached out to Robin and within two weeks she had the part in hand and had scheduled an appointment for it to be installed. When the knob was installed, the technician made two significant cuts in the dashboard. Robert took photographs of it and said he would be in touch about repair. I don’t feel too confident about that. More

by RBYRD0309 Verified Customer Verified Customer

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showed up for express oil change service. was in and out of dealership in under an hour, without an appointment. Extremely convenient, for those with a full schedule, that are still maintaini was in and out of dealership in under an hour, without an appointment. Extremely convenient, for those with a full schedule, that are still maintaining to keep up with scheduled maintenance. More

by DANA_MARTIN40 Verified Customer Verified Customer

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This is second car I have bought from there. All are great people and go out of their way to help. All are great people and go out of their way to help. More

by NAOMI.8657 Verified Customer Verified Customer

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The service department did an amazing job as usual for us. Got us in and out as quick and efficient as possible…. Great people us. Got us in and out as quick and efficient as possible…. Great people More

by gfield24 Verified Customer Verified Customer

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Customer. \nService is excellent services.Perfection.I wouldn't take my car any other place \nService is excellent services.Perfection.I wouldn't take my car any other place More

by venetta760 Verified Customer Verified Customer

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Extremely slow for the simplest of services, had an appointment and waited over 3 hours for an inspection. Older guy at the desk is rude as well, very disappointing to have him ignore you for ten minut appointment and waited over 3 hours for an inspection. Older guy at the desk is rude as well, very disappointing to have him ignore you for ten minutes as he just sits there and does nothing…. More

by EMMA9350 Verified Customer Verified Customer

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The service department did not properly check for a leak in my tire and had me leave the dealership with a tire PSI that was dangerously low. The next day, the tire was completely flat and the vehicle was u in my tire and had me leave the dealership with a tire PSI that was dangerously low. The next day, the tire was completely flat and the vehicle was unable to be driven. When the service team properly checked the leak after the tire was completely flat, they all of the sudden discovered the leak. This department is lucky my tire did not blow out on the way home which could have caused a major accident, resulting in a lawsuit against them. I do not trust the service department at this dealership. They have attempted to charge me for services covered under my warranty, well knowing that the service was covered. I regret purchasing my vehicle from this dealership. More

by sierra.meszaros Verified Customer Verified Customer

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They are always quick and efficient. They continue to answer any questions i have to the best of their abilities. They continue to answer any questions i have to the best of their abilities. More

by chanelalicia9l Verified Customer Verified Customer

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Great service, got me in and out sooner than I expected and they were busy and they were busy More

by Bonnie Ansell Verified Customer Verified Customer

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