Tracy Barkus | Page 2

I have to come back for a part they didn't tell me I was missing. They let me leave my appointment without the work being completed. missing. They let me leave my appointment without the work being completed. More

by theresa Verified Customer Verified Customer

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They were able to get me in last minute and did a super job taking care of my vehicle quickly. job taking care of my vehicle quickly. More

by Kent Verified Customer Verified Customer

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I was very pleased with the service advisor how she kept me informed about my vehicle when it would be done. I like the fact that I could walk in with my vehicle and get it serviced that day, and not be all me informed about my vehicle when it would be done. I like the fact that I could walk in with my vehicle and get it serviced that day, and not be all day. I was offered a ride home too. More

by SVINEY Verified Customer Verified Customer

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I was in and out, service was great! Service team is top notch and will keep coming back. Service team is top notch and will keep coming back. More

by sergiohernandez1107 Verified Customer Verified Customer

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RT saw I was frustrated with a person named Dally. No customer service skills whatsoever. RT called me to his office and took care of the situation. I was about to walk out. I am on my second car No customer service skills whatsoever. RT called me to his office and took care of the situation. I was about to walk out. I am on my second car with Southern Kia. If it weren't for RTI would never buy a car there again. That Dally guy was just plain rude. More

by JRAE.CARTERR Verified Customer Verified Customer

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There is nothing to say it was only a state inspection every thing was fine.. every thing was fine.. More

by HFWlCKIZER Verified Customer Verified Customer

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I purchased my Captiva from Perry which included a contract for oil changes “as long as you own the vehicle.” When Perry ceased being a Buick dealer their contracts were transferred to Southern Buick contract for oil changes “as long as you own the vehicle.” When Perry ceased being a Buick dealer their contracts were transferred to Southern Buick GMC, who informed me at my last oil change that they would no longer honor this commitment made by Perry. It has been several years since Perry went out of this business, and most of those commitments should be falling off of the books as vehicles are no longer owned by the original purchaser from Perry. In fact, I planned to purchase a new vehicle in 2026 and my old Perry contract would fall off the books. I am so glad you displayed your lack of honor in failing to honor this commitment before I came in to shop for a new vehicle. Rest assured I will not consider Southern Buick GMC for my next vehicle. More

by DEBOW48 Verified Customer Verified Customer

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This is second car I have bought from there. All are great people and go out of their way to help. All are great people and go out of their way to help. More

by NAOMI.8657 Verified Customer Verified Customer

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Very happy with Kia in solving my engine problem and lending me a loaner for the several weeks my service tech , his name is Dally, was fantastic. Southern Kia has always taken of my car since I purchas lending me a loaner for the several weeks my service tech , his name is Dally, was fantastic. Southern Kia has always taken of my car since I purchased li 14 years ago.. More

by WHYPANIC1 Verified Customer Verified Customer

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Very unorganized. Lack of communication from the service team as to what work needs to be done after clearly stated by the customer. Lack of communication from the service team as to what work needs to be done after clearly stated by the customer. More

by Gregory Swift Verified Customer Verified Customer

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