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Tracy Barkus
Tracy Barkus at Southern Kia Virginia Beach

Tracy Barkus

Service Advisor

Southern Kia Virginia Beach

2369 Virginia Beach Blvd
Virginia Beach, VA 23454

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4.3
153 Reviews
4.3

153 Reviews

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154 Reviews of Tracy Barkus

June 23, 2025

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Employee Rating

Professional service completed in a reasonable amount of time. There were refreshments available and restrooms and television. More

by G.KHARDEN70
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Recommend Dealer
Yes
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June 20, 2025

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Employee Rating

Great service as always from the mechanics and the customer service team and they get you serviced in and out!! More

by LJRICH99
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: RT Ives

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June 18, 2025

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Employee Rating

Customer service is always friendly! They are quick and efficient and I’ve always been happy with my service. More

by Delanynw12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Lloyd, Tina Robert, Scott Easton, Erica Jones, Joe Miller, Dave Simpson, RT Ives, Wes Kavula, Robert Sparks

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Jun 18, 2025

Southern Kia Virginia Beach responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 16, 2025

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Employee Rating

Southern KIA handled my service very adeptly, including ways to save on my bill and suggestions. More

by sowens2755
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Lloyd, Joe Miller

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Jun 18, 2025

Southern Kia Virginia Beach responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 14, 2025

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I don’t know about the dealership but the girl helping me was great professional friendly i was impressed More

by brenandb
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Service Time
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Recommend Dealer
Yes
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Jun 18, 2025

Southern Kia Virginia Beach responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 13, 2025

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Employee Rating

Great service in record time with updates along the way. Would highly recommend to anyone More

by beachlovertg
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 18, 2025

Southern Kia Virginia Beach responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 13, 2025

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The dealership is easy to get to , it's clean and you feel welcome. Almost at home. More

by MISSKOKO1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: RT Ives, Wes Kavula, Robert Sparks

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Jun 18, 2025

Southern Kia Virginia Beach responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 06, 2025

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Employee Rating

I was able to get a service appointment in a timely manner and I really enjoyed the video from the service technician afterwards. More

by kennybgregory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: RT Ives, Wes Kavula, Robert Sparks

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Jun 11, 2025

Southern Kia Virginia Beach responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 29, 2025

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Employee Rating

I had no problems. Everyone was very nice I will be back in the future More

by patkaus
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Service Time
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Recommend Dealer
Yes
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May 23, 2025

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Employee Rating

Took in for a safety recall. Said it could take 24 hours. I call at hour 24 with 0 updates and no one can give me info on my car. Hour 30 I finally received an update saying they More

by antoniolopezcardona208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: RT Ives

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