Toyota of Hollywood Service Department
Toyota of Hollywood Service Department at Toyota of Hollywood FL

Toyota of Hollywood Service Department | Page 5

Service Department

Toyota of Hollywood FL

1841 N State Rd 7
Hollywood, FL 33021

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4.3
2,768 Reviews
4.3

2,768 Reviews

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2768 Reviews of Toyota of Hollywood Service Department

March 11, 2026

Dealership Rating
Employee Rating

Very welcoming and the atmosphere is comfortable. The staff greets you throughout the whole process More

by riseuporfall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 11, 2026

Toyota of Hollywood FL responded

Thanks so much for the review. We look forward to your next visit to Toyota of Hollywood!

March 11, 2026

Dealership Rating
Employee Rating

The entire team was pleasant and kind. I got my car back in a reasonable time despite not having a prior appointment. Was very pleased with overall experience. More

by VVALLEJO85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2026

Toyota of Hollywood FL responded

We're delighted to hear the team took such good care of you! Thank you for choosing Toyota of Hollywood and for sharing your support.

March 10, 2026

Dealership Rating
Employee Rating

Worst Toyota dealership ever! Please take your vehicle to another dealership if you have too buy your car from somewhere else as well. More

by jasleo88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 11, 2026

Toyota of Hollywood FL responded

We appreciate your feedback and are disappointed to hear that we didn't meet your expectations. If you could provide more details about the issues you faced, we would love the opportunity to make things right. Please feel free to reach out at any time. Thank you, Diana Graterol - Customer Relations Manager - 954-743-3551

March 10, 2026

Dealership Rating
Employee Rating

Working with Dan is always a pleasure. He makes everything move forward smoothly and stress free More

by CHRISTENEVASSELL
Recommend Dealer
Yes

Other Employees Tagged: Danny Metts

Mar 10, 2026

Toyota of Hollywood FL responded

Christene, thank you for visiting Toyota of Hollywood! It's wonderful to hear you were in capable hands with Dan.

March 08, 2026

Dealership Rating
Employee Rating

Huge thanks to Laila and Yoshio for helping me get into a car after my recent accident. They went above and beyond by speaking with the managers on my behalf and made the whole process much easier. I love my More

by kericepinnock
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Finance Department, Showroom Sales , Yoshio, Laila, and Kennedy in finance

Mar 09, 2026

Toyota of Hollywood FL responded

We are happy to hear that Laila, Yoshio, and Kennedy provided such excellent assistance throughout the process! Enjoy your new car, and thank you for choosing Toyota of Hollywood.

March 07, 2026

Dealership Rating
Employee Rating

Job was well done, but the AI Pam screwed up the car make and schedule. More

by vmiskell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2026

Toyota of Hollywood FL responded

Thank you for the excellent review of Toyota of Hollywood!

March 07, 2026

Dealership Rating
Employee Rating

I went into Toyota of Hollywood for my 5000 mile service. Changing my cabin and motor filters was recommended so I agreed. When reviewing the charge of over $300 later I looked up both filters and found they More

by JPCARON
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Mar 10, 2026

Toyota of Hollywood FL responded

I apologize if our pricing seemed excessive, as this is never how I would want you to feel after working with us. I will make myself available to address your concerns and provide an explanation for these charges if you are interested in discussing them. Best, Diana Graterol - Customer Relations Manager - 954-743-3551

March 07, 2026

Dealership Rating
Employee Rating

It is not easy for me to spend $50,000 but Yegor made purchasing a new vehicle fun. He was professional yet curious and knew his product very well. I will recommend him to anyone who I know interested More

by LSCHWEIKER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 09, 2026

Toyota of Hollywood FL responded

We're thrilled to hear Yegor made your experience enjoyable and informative at Toyota of Hollywood. Congratulations on your new vehicle, and thank you for trusting us with your business!

March 07, 2026

Dealership Rating
Employee Rating

Excelente servicio muy rápido todo tiene bastante variedad de vehículos así que es fácil encontrar lo que estás buscando More

by Cristhian c
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 09, 2026

Toyota of Hollywood FL responded

Cristhian, gracias por sus comentarios sobre nuestro equipo en Toyota of Hollywood! Nos alegra que encontró lo que necesitaba.

March 05, 2026

Dealership Rating
Employee Rating

Service was very horrible after purchasing the second vehicle my wife was down there from 7:00AM until 3:10PM.Also the service tech was very unprofessional and unpleasant when asked after five how much l More

by COMBS1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 11, 2026

Toyota of Hollywood FL responded

I'm very disappointed to hear that you and your wife were not completely satisfied working with our sales and service teams. We want the purchase process to be seamless and hassle-free, and I'd like to better understand how we can improve moving forward. Please consider reaching out directly. Thank you, Diana Graterol - Customer Relations Manager - 954-743-3551

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