Tommy Majka | Page 4

M'Lady Nissan responded

Hi Gnellbrooks10, We appreciate your positive feedback and are glad to hear that Luis and our team at M'Lady Nissan provided you with friendly, helpful, and understanding service during your car purchase. We aim to make the process as smooth and enjoyable as possible, and it's great to know that you had a good experience. If you ever need anything in the future or have friends or family looking for a vehicle, please don't hesitate to reach out or refer them to us. Enjoy your new car! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

M'Lady Nissan responded

Thank you for sharing your experience with us. We're delighted to hear that our team explained all the available options to you and treated you with great attention and courtesy. Providing a clear and efficient process for our customers is a top priority, and we're pleased to know that you felt satisfied with the result. If you ever have any more feedback or need further assistance in the future, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan, and we're here to serve you whenever you need us. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

M'Lady Nissan responded

Dear Richard, Thank you for taking the time to share your experience and for recommending us. We are delighted to hear that your purchasing process at M'Lady Nissan was seamless and efficient, and that everyone involved, including Tommy Majka and Anthony Barbaro, provided you with courteous, knowledgeable, and helpful service. Our team strives to make every customer's experience as smooth as yours, and it's rewarding to know we achieved this with you. We appreciate your support and look forward to assisting you again in the future. Warm regards, Kamil Zlahoda Sales Manager, M'Lady Nissan

kloec10734 responded

All went well & I was very happy! Customer service was great!

M'Lady Nissan responded

You're very welcome! We're thrilled that we could assist you in making the right choice. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

M'Lady Nissan responded

Hello ZayyKayy, Thank you for sharing your feedback about your recent experience with us, particularly with Shane, our Sales Representative. We're delighted to hear that Shane went the extra mile to meet your expectations, and we appreciate your kind words about his service. However, we apologize for any inconvenience or issues you encountered with our finance department. We take your feedback seriously, and it's crucial for us to understand and address any concerns you may have had. Your satisfaction is our priority, and we will work diligently to improve our services in this regard. We would like to ensure that your concerns are properly addressed and resolved. To discuss your experience further and gather more details about your interaction with the finance department, please feel free to contact us at your convenience. You can reach me directly at 815-459-2316, or our team will be more than happy to assist you. Your feedback is invaluable to us, and we are committed to providing you with the exceptional service you deserve. We look forward to the opportunity to make amends and enhance your overall experience with us. Thank you for choosing M'Lady Nissan, and we appreciate your trust in us. Best regards, Mir Ali Dealer Principal M'Lady Nissan

M'Lady Nissan responded

Thank you Jack, We appreciate your and your family's loyalty over the years. Enjoy your new vehicle!

M'Lady Nissan responded

Thank you for the 5 Star review!

M'Lady Nissan responded

Thank you for your repeated business. We look forward to seeing you again.