Scott Ryan
Scott Ryan at M'Lady Nissan

Scott Ryan

Customer Relations Manager

M'Lady Nissan

5656 Northwest Highway
Crystal Lake, IL 60014

5.0
105 Reviews
5.0

105 Reviews

Write a Review

Dealership Experience

13 yrs

Industry Experience

13 yrs

Specialties & Trainings

Aftermarket Manager & Delivery Coordinator

105 Reviews of Scott Ryan

July 02, 2026

Dealership Rating
Employee Rating

Shane at M'Lady Nissan was wonderful to work with. He was friendly, helpful, and worked hard to get the numbers to work in the right vehicle for us. More

by Eric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tommy Majka, Shane Mageland

Jul 03, 2026

M'Lady Nissan responded

Dear Eric, Thank you for sharing your wonderful experience at M'Lady Nissan! We're thrilled to hear that Shane was friendly, helpful, and worked hard to find the right vehicle and make the numbers work for you. Providing a smooth and enjoyable car-buying experience is always our goal, and we're glad Shane delivered. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 29, 2026

Dealership Rating
Employee Rating

This dealership real help me out get me in a new vehicle after my bankruptcy chapter 7. More

by brian620811
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hugo Duran, Ryan Hummel

May 29, 2026

M'Lady Nissan responded

Dear Brian, Thank you for sharing your experience at M'Lady Nissan! We're honored that Hugo Duran, Scott Ryan, and Ryan Hummel were able to help you get into a new vehicle following your Chapter 7 bankruptcy. We understand that this can be a challenging situation, and we're glad our team was able to assist you and make the process a positive one. Your recommendation means a great deal to us, and we truly appreciate the opportunity to earn your business. We hope you're enjoying your new Nissan and look forward to serving you for many years to come. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

April 20, 2026

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Employee Rating

I leased my first car from Hugo in 2014 and have since bought 4 brand new cars from MLady. I love that when I go to MLady they all remember me and know that I dont handle making the decision in a rush. Be More

by Tiffany Dzitkowski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 21, 2026

M'Lady Nissan responded

Dear Tiffany, Thank you so much for your continued loyalty and for sharing your experience with M'Lady Nissan! It truly means a lot to us that you’ve trusted us since 2014 and have now purchased four new vehicles with our team. We’re thrilled to hear that Hugo, Scott, Ryan, and the rest of our team have consistently made you feel comfortable, respected, and never pressured throughout the process. Creating a welcoming environment—especially one where you can take your time and feel confident in your decisions—is exactly what we strive for. Your kind words about being recognized and taken care of each time you visit mean the world to us. We sincerely appreciate your recommendation and look forward to continuing to serve you for many years to come. If you ever need anything, please don’t hesitate to reach out. Thank you again for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

April 04, 2026

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Employee Rating

Me and my family have bought alot of cars from hugo and my lady nissan staff is always friendly and the experience is always great. Hugo takes his time tibshow you all the cars and deals and always goes ab More

by Jaymeza63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 06, 2026

M'Lady Nissan responded

Dear Jaymeza63, Thank you so much for your continued loyalty to M'Lady Nissan! We truly appreciate you and your family choosing us time and time again. We're thrilled to hear that Hugo has consistently provided a great experience by taking the time to show you all your options and working hard to get you the best possible deal. It’s also wonderful to know that our entire team, including Scott, Drew, and Tommy, helped make your visit friendly and smooth from start to finish. Your trust and recommendation mean a lot to us, and we’re honored to be your go-to dealership. We look forward to continuing to serve you and your family for many years to come! If you ever need anything, please don’t hesitate to reach out. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

March 07, 2026

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Employee Rating

This is my second vehicle purchase with M'Lady Nissan. I drive an hour to work with Edgar Rueda for my vehicle needs because he makes the process as easy as possible and I know the drive was definitely w More

by Elizabeth Davis
Recommend Dealer
Yes
Mar 09, 2026

M'Lady Nissan responded

Dear Elizabeth, Thank you for sharing your wonderful experience and for your continued trust in M'Lady Nissan! We truly appreciate you making the drive to work with Edgar Rueda again. It’s great to hear that he made the process easy and that the trip was well worth it for you. Congratulations on your beautiful new Nissan! Your loyalty and recommendation mean a lot to our entire team. If you need any further assistance, please don't hesitate to reach out. Thank you again for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

February 24, 2026

Dealership Rating
Employee Rating

M’Lady Nissan is hands down the easiest and friendliest dealership to do business with. Anthony Barbaro along with all of the staff we met were knowledgeable and respectful of us and our time. I highly rec More

by rfletcher338
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 26, 2026

M'Lady Nissan responded

Dear rfletcher338, Thank you so much for your wonderful review! We’re honored to hear that you found M’Lady Nissan to be one of the easiest and friendliest dealerships to do business with. That’s exactly the experience we strive to provide every day. Anthony Barbaro and our entire team work hard to be knowledgeable, respectful, and mindful of our customers’ time, so your recognition truly means a lot. We’ll be sure to share your kind words with Anthony, Scott, Drew, and the rest of the staff. Your recommendation is greatly appreciated, and we’re thankful you chose M’Lady Nissan. If there’s ever anything you need, we’re always here to help! Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan www.mlady.com

February 22, 2026

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We just went to Mlady to car shop. We ended up leaving with a car. We told them what we were looking for and the price range we wanted. We ended up with exactly what we wanted. Anthony More

by darchbold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tommy Majka, Anthony Barbaro

Feb 23, 2026

M'Lady Nissan responded

Dear Archbold, Thank you so much for sharing your experience! We love hearing stories like this — coming in just to shop and leaving with exactly what you wanted is always a great feeling. It’s wonderful to know Anthony took such great care of you. His knowledge, kindness, and dedication to truly listening to what our customers want make all the difference. We’re very lucky to have him on our team, and we’ll be sure to pass along your kind words. We also appreciate you recognizing the overall experience, from transparency to finance and trade-in. That full team effort is something we’re very proud of. Thank you again for choosing M’Lady Nissan. Enjoy your vehicle, and we look forward to seeing you again in the future! Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan www.mlady.com

February 09, 2026

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Employee Rating

This is my second purchase from M’lady Nissan, and I know it won’t be my last. Anthony Barbaro helped me with my 2025 Nissan Kicks vehicle. He was very knowledgeable and great to work with. In fact, I cannot More

by Timothy.riff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 10, 2026

M'Lady Nissan responded

Thank you to Timothy Riff for choosing M’Lady Nissan for his second purchase. We truly appreciate your continued trust and are honored to know it won’t be your last. Anthony Barbaro did a great job assisting you with your 2025 Nissan Kicks, and we’re glad to hear he was knowledgeable and easy to work with. Your kind words about Anthony and the entire Nissan team mean a great deal to us. Thank you again for your recommendation and for being part of the M’Lady Nissan family. We look forward to serving you again in the future. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

February 06, 2026

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Employee Rating

I can’t say enough about M’Lady Nissan. This is my 5th car that I have purchased from them. Hugo Duran is your guy. He’s kind, professional and attentive to his customers. So if you are in More

by rosiog082478
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 09, 2026

M'Lady Nissan responded

Dear rosig082478, Thank you so much for your continued loyalty and for sharing such a wonderful review! We are truly honored that this is your 5th vehicle purchased with us at M’Lady Nissan. That means more to us than we can say. We’re thrilled to hear that Hugo Duran continues to provide you with kind, professional, and attentive service. He truly cares about his customers, and your recommendation speaks volumes. We also appreciate the recognition of our team members who helped make your experience a great one. Your trust and recommendation mean everything to us. If you ever need anything at all, please don’t hesitate to reach out. Thank you again for choosing M’Lady Nissan—we look forward to many more years of working with you! Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan www.mlady.com

January 22, 2026

Dealership Rating
Employee Rating

Once again Anthony and the whole Nissan team are the best! I got a new 2026 Nissan Sentra SR. The whole team has the best customer service and made everything happen for me! Thank you guys! Very happy c More

by Diazgenesis489
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 23, 2026

M'Lady Nissan responded

Dear Genesis, Thank you so much for your continued trust in M'Lady Nissan! We're thrilled to hear that Anthony and the entire team once again delivered outstanding customer service and made everything happen for you. Congratulations on your new 2026 Nissan Sentra SR — what a fantastic choice! We're honored to have you as a loyal customer and are so glad you're happy with your experience. If you ever need anything, don’t hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

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