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37 Reviews of Tom Jacobs
June 14, 2025
Called four times got put on hold no one ever picked up the phone four times with over a 15min wait that’s unacceptable and one got to hear what my need was. So I’m just giving up and will forget about it. the phone four times with over a 15min wait that’s unacceptable and one got to hear what my need was. So I’m just giving up and will forget about it. More
by GT20
Verified CustomerOther Employees Tagged: Brian Salamone, Massimo Castelli, Erica Polimeni, John Fiorino, Doug Gray, Xavier Sued, Matt Martin, Izzy Softic, Audrey Fairbairn
March 02, 2025
Very professional and committed to their work. They did great job plus washing the truck was extra work that I was not expecting. Thank you for all the work that was done. They did great job plus washing the truck was extra work that I was not expecting. Thank you for all the work that was done. More
by antoineaemanuel
Other Employees Tagged: John Fiorino, Nick Makowski, Matt Martin, Izzy Softic , Joe Justiniano, Ron Kyle
February 25, 2025
I was able to get an appointment within 24 hours. The communication with the service department was excellent, Dan Koval did an excellent job in completing the work that was necessary in a very tim The communication with the service department was excellent, Dan Koval did an excellent job in completing the work that was necessary in a very timely manner. Bravo everybody! More
by D&DJohnson
Other Employees Tagged: John Fiorino, Nick Makowski, Matt Martin, Izzy Softic , Joe Justiniano, Ron Kyle, Dan Koval
December 21, 2024
You are reliable and we can put our trust in you anytime so please keep on doing that so please keep on doing that More
by squayson
Other Employees Tagged: John Fiorino, Ray Montalvo, Izzy Softic , Ron Kyle
October 27, 2024
Car I was interested in was transported up from the PA dealership. Great experience working with Jake & Brian dealership. Great experience working with Jake & Brian More
by decampbell
Other Employees Tagged: Brian Salamone, Jake Gray
October 25, 2024
Service is pretty good no issues on the service and maintenance stuff couple things I feel like you can miss here and there but not horrible well not by another vehicle from the dealership though very maintenance stuff couple things I feel like you can miss here and there but not horrible well not by another vehicle from the dealership though very bad experience with the manager very unprofessional we had some trim work done from you guys and they messed it up three times and then we'll fix the scratches and things they did on my paint just want to buff it out won't pay for ceramic coating after you mess it up three times I think you should be able to repair the damages that were done Matthews Kia has lost my business buying vehicles from them maintenance wise will stay with the maintenance program More
by Kevinchambry
Other Employees Tagged: His name was Ron don't know his last name store manager
September 24, 2024
The Service was excellent from the time I Arrived. Everything was presented and explained to me, What was going to be done in the time it would take? Everything was presented and explained to me, What was going to be done in the time it would take? More
by EYEONE3000
Other Employees Tagged: Brian Salamone, Massimo Castelli, Erica Polimeni , Ryan Allen, Pat Brown, Bradley Hooper, Brett Format
August 19, 2024
We received fast and reliable service. The parts manager was amazing and made sure they had all the parts they need to fix my car quickly. The parts manager was amazing and made sure they had all the parts they need to fix my car quickly. More
by joe2_7
Other Employees Tagged: Bradley Hooper
August 13, 2024
I have been very happy with the people that take care of my car. When it's time to get a new car it will be from Matthews Kia. my car. When it's time to get a new car it will be from Matthews Kia. More
by cmonnat48
Other Employees Tagged: Ronald Felix , Bradley Hooper
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