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John Fiorino
John Fiorino at Matthews Kia of Greece

John Fiorino

Service Manager

Matthews Kia of Greece

4321 W Ridge Rd
Rochester, NY 14626

4.8
171 Reviews
4.8

171 Reviews

Write a Review

171 Reviews of John Fiorino

July 27, 2026

Dealership Rating
Employee Rating

Kind and helpful staff. So good to have pleasant service officials helping me. Thank You. More

by valigie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 27, 2026

Matthews Kia of Greece responded

Thank you, Valigie, for your 5-star review! We're so glad to hear that you had a positive experience with our team at Matthews Kia of Greece. Providing kind, helpful, and welcoming service is something we strive for every day, and we're happy to know our staff made your visit a pleasant one. We appreciate your business and thank you for choosing Matthews Kia of Greece. We look forward to assisting you again in the future!

July 23, 2026

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Employee Rating

The staff was friendly. The service was prompt. The waiting room was clean and tidy. More

by kazeigler65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 24, 2026

Matthews Kia of Greece responded

Thank you for your 5-star review! We’re happy to hear that your experience at Matthews Kia of Greece was a positive one. Providing a comfortable and efficient experience for our customers is something we strive for every day. We appreciate your business and look forward to assisting you again in the future!

July 19, 2026

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Employee Rating

Matthew Kia is number one in my book! They are always friendly and helpful. This service on my car was an oil change and inspection. I was in and out within an hour! 👍 Great service! More

by jdove617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 20, 2026

Matthews Kia of Greece responded

Thank you for your fantastic 5-star review! We’re thrilled to hear that Matthews Kia of Greece continues to be your number one choice. Providing friendly, helpful, and efficient service is what we strive for every day. We’re glad your oil change and inspection were completed quickly and that you were back on the road in no time. Thank you for trusting our service team with your vehicle—we truly appreciate your business and look forward to seeing you again! 👍

July 02, 2026

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Employee Rating

Everyone who works here is professional, kind, and knowledgeable. I enjoy coming here because I know my car is in good hands. More

by DINA.AUSTIN85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Salamone, Joey Greco, Benny Anderson , Brent MacArthur

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Jul 03, 2026

Matthews Kia of Greece responded

Hi Dina! We're so glad to hear you feel well taken care of at Matthews Hyundai of Greece. Thank you for your loyalty to us, and we look forward to seeing you again next time!

July 01, 2026

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Employee Rating

called 20 minutes before my appointment to see if I could reschedule, while I was getting my shoes on to go there. Appt had been made for weeks. Waiting 1.5 hours for an inspection More

by taraspitzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 02, 2026

Matthews Kia of Greece responded

Hi Tara, We understand how frustrating long wait times can be and apologize that we did not meet your expectations during your visit. We hope you give us a chance to give you a better future experience. Please feel free to reach out to Service Manager John Fiorino at (585) 720-8000, or tellus@matthewsauto.com.

July 01, 2026

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Employee Rating

Well run service center. Offered me assistance when my Kia was having issues and provided a loaner vehicle. More

by agallor6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 02, 2026

Matthews Kia of Greece responded

Hi agallor6! We're so glad we were able to keep you mobile while your vehicle was being repaired. Thank you for taking the time to let us know you had a great experience, and we look forward to seeing you when you need us again!

June 26, 2026

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Employee Rating

My last name is Mauro , My first name is Dave. They did do a good job on the oil and filter More

by DMAURO58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 02, 2026

Matthews Kia of Greece responded

Hi Dave! Your review is greatly appreciated. We look forward to your next visit at Matthews Kia of Greece!

June 19, 2026

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Employee Rating

I have had nothing but very good service from Matthews Kia of Greece. Thank you. More

by SWoodward62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joey Greco, Charlie James

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Jun 19, 2026

Matthews Kia of Greece responded

Your review made our day...thank you for putting your trust in our Team here at Matthews Kia of Greece!

June 13, 2026

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Employee Rating

Nick and the whole team here took care of us quickly and accommodated me and my family while we waited for the car to be ready. More

by JOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronald Felix

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Jun 15, 2026

Matthews Kia of Greece responded

Hi Joe! We're so glad you had a good experience with our Team at Matthews Kia of Greece, and look forward to seeing you again soon. We appreciate your business!

June 09, 2026

Dealership Rating
Employee Rating

I've always been very satisfied. The service is excellent. I've been a customer for years. More

by DEBCROC001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Salamone, Massimo Castelli, Erica Polimeni, Doug Gray

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Jun 09, 2026

Matthews Kia of Greece responded

We truly appreciate your feedback about our Team at Matthews Kia of Greece!

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