Tom Gordon

These guys so a great job. They helped her out with a loaner car, and they guided her through the repairs process. They helped her out with a loaner car, and they guided her through the repairs process. More

by SCHUB Verified Customer Verified Customer

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Everyone’s so polite and helpful trying to take care of my service and sales needs my service and sales needs More

by BAWILL1974 Verified Customer Verified Customer

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Great during the sale awful after the sale is completed. Can not get any assistance form them for a simple issue. They punt problems more than any football team. It is ridiculous. Been trying over a month f Can not get any assistance form them for a simple issue. They punt problems more than any football team. It is ridiculous. Been trying over a month for a simple resolution but since they sold me the car I guess thats all they have time for. More

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Great experience! Very helpful and customer service was amazing! The process was flawless and very smooth! Very helpful and customer service was amazing! The process was flawless and very smooth! More

by kandyhuggins Verified Customer Verified Customer

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Treated with respect and the sales team was great! We drove in from out of town and will be looking here for our next vehicle. We drove in from out of town and will be looking here for our next vehicle. More

by cshort1 Verified Customer Verified Customer

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LET DOWN once again 6 months after repurchase once again still dealing with Cadillac has been a frustrating just buy this vehicle back and save me the trouble every week I get a phone call from Cadillac rep still dealing with Cadillac has been a frustrating just buy this vehicle back and save me the trouble every week I get a phone call from Cadillac rep. Telling me the same thing And now a recall on a motor I told this company that had been making a knock even showed them videos of the sound and they sent me on my way saying it was safe to drive. More

by Santos Verified Customer Verified Customer

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Everyone at the Covert Cadilac dealership was very friendly, knowledge and helpful. Thanks to all friendly, knowledge and helpful. Thanks to all More

by junecooper Verified Customer Verified Customer

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Its the best Tom and Christian were the best! They made everything work for me above and beyond They made everything work for me above and beyond More

by groesbeck Verified Customer Verified Customer

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Alarming Worst experience ever. The duplicity of covert Cadillac along with its unresponsive behavior corporate cannot get a hold of them.. Weakest customer service!how is this deal The duplicity of covert Cadillac along with its unresponsive behavior corporate cannot get a hold of them.. Weakest customer service!how is this dealer even in operation. After wasting almost 6 months of my life and weeks of contacting corporate they decided to honor the repurchase very clever they dragged their feet on my situation which led to the possibility of even reordering the Escalade I had waited 2-3 months to receive impossible to reorder since they can only take in 2025 and no longer 2024 orders had they approved my request since the first repair I would’ve been able to get it no problem. Covert Cadillac falls short being certified in anything rather cheat me from my hard earned money which by the way they are making me fight hard for. If Cadillac is even considerate district manager should reach out or even the owner More

by Santos Verified Customer Verified Customer

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Very nice atmosphere with very courteous sales team With a very comfortable wedding lounge there. a very comfortable wedding lounge there. More

by harrisk808 Verified Customer Verified Customer

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