Tom Coward | Page 53

We have bought at least twelve Volvos from Smythe, over a period of about 20 years. (We give our old ones to our children.) We have been consistently happy with every aspect of Smythe, from buying the car, t period of about 20 years. (We give our old ones to our children.) We have been consistently happy with every aspect of Smythe, from buying the car, to their fantastic service department. They have a high degree of honesty, professionalism, and good humor. Their employees stay with Smythe, so we've known them for years. Their service department goes the extra mile in doing things right and in making the service experience pleasant and convenient for the customer. They are courteous, cheerful, fair and reasonable. More

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I Have been dealing with Smythe Volvo for over 20 years and have never had a bad experience in service or sales. We started using them for service though we had purchased our first Volvo from a different and have never had a bad experience in service or sales. We started using them for service though we had purchased our first Volvo from a different dealer. They are a pleasure to do business with. More

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The experience with Steve Bergamo at Smythe Volvo is always very professional and courteous. My wife and I have now purchased four (4) Volvos from them and would recommend the dealership to anyone. always very professional and courteous. My wife and I have now purchased four (4) Volvos from them and would recommend the dealership to anyone. More

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I have serviced 3 Volvos at Smythe and purchased 2 during the past 7 years. In sales and service all Smythe personnel are friendly, informative, helpful, honest, and competent. It is a pleasure to deal wit the past 7 years. In sales and service all Smythe personnel are friendly, informative, helpful, honest, and competent. It is a pleasure to deal with such a well run agency. I have never seen a car dealership as pleasant to deal with. I highly recommend Smythe and thank them for all they have done for me. Richard Lewis, Westfield, NJ More

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We have purchased several vehicles here, and have found the staff knowledgeable, honest and helpful. The service department is of high quality, the managers are courteous and responsive to our needs, are the staff knowledgeable, honest and helpful. The service department is of high quality, the managers are courteous and responsive to our needs, are very thorough and offer good advice. We are happy to recommend this dealership. More

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Nick and Jason went out of their way to remedy a "self-inflicted wound" on my SUV - the side of my garage "collided" with my driver's side mirror, cracking the casing off, shattering some small part "self-inflicted wound" on my SUV - the side of my garage "collided" with my driver's side mirror, cracking the casing off, shattering some small parts and disconnecting the light bulb inside. With Smythe's typical courtesy and efficiency - and Jason's masterful use of black electrical tape - the pieces were put together and, to a casual observer, the mirror looks like new. When I off-handedly mentioned that the plastic molding on the side of the driver's seat had cracked a few months ago (I had duct-taped that myself to stop my coats and sweaters from getting caught in it), Nick mention that it was a warranty issue and a common complaint. Between him and Jason, it was replaced on the spot. Then Jason even re-synched my Bluetooth with my phone - something I had tried to do and failed to accomplish since it mysteriously lost the connection a few days ago. My husband and I have bought at least 6 Volvos from Smythe over the years and although we have always appreciate Craig Melquist's direct and friendly assistance with our purchase/lease, the main reason we return time and time again is because of the fabulous, efficient, courteous and competent service provided by Nick, Tom and their terrific service staff. The entire Smythe team is the gold standard as far as I am concerned and I would (and have) recommend them to friends and family. More

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This dealership is excellent in every way. The service is fantastic, the price is fair. They are very helpful with scheduling appointments, have loaners available as long as you schedule a little bit in adva fantastic, the price is fair. They are very helpful with scheduling appointments, have loaners available as long as you schedule a little bit in advance. On several occasions, they have given me a ride. They are consummate professionals and I doubt I will ever go anywhere else to get a car. More

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From the purchase to the service I am treated as if I am #1. They go out of their way to accommodate you. I drove in yesterday for a replacement part and expected to be given a date for the service. They #1. They go out of their way to accommodate you. I drove in yesterday for a replacement part and expected to be given a date for the service. They took me right away explaining that it was a 5 minute issue. It was great. This is my third Volvo. More

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The sales and service departments are always very curteous, knowledgeable and responsive to the customer's needs. They take the extra step to make sure you're happy and satisfied. curteous, knowledgeable and responsive to the customer's needs. They take the extra step to make sure you're happy and satisfied. More

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Smythe clearly understands that the customer comes first. They employ staff who are knowledgeable, efficient, professional, and become friends. Top notch experience. Highly recommend this dealer. They employ staff who are knowledgeable, efficient, professional, and become friends. Top notch experience. Highly recommend this dealer. More

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