Tohm Palaima

Longs was super efficient and Brian Wilcox when above to make sure everything was right and on time make sure everything was right and on time More

by jamesgolden0 Verified Customer Verified Customer

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Great people, from sales to service. Looking forward to purchasing next vehicle. Definitely recommend this dealership. Looking forward to purchasing next vehicle. Definitely recommend this dealership. More

by BOBMINARIK Verified Customer Verified Customer

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Long Cadillac has the best people working there, but we are still waiting for the $75 gift card. We were promised for taking a test drive before we ordered our car. It will be a year this month. Have notif are still waiting for the $75 gift card. We were promised for taking a test drive before we ordered our car. It will be a year this month. Have notified our sales team and the general manager but still no results More

by HAIRYDAN59 Verified Customer Verified Customer

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Longs sales staff greeted me quickly and very politely. Then asked how they could help me they wanted to know how I used the vehicle so that they could make sure that I got a right vehicle Then asked how they could help me they wanted to know how I used the vehicle so that they could make sure that I got a right vehicle More

by jamesgolden0 Verified Customer Verified Customer

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Long Cadillac is the best! The entire staff at Long Cadillac are outstanding, From the salesman (never pushy), to the mechanics, to the service department. Andrew, Brian and Bo The entire staff at Long Cadillac are outstanding, From the salesman (never pushy), to the mechanics, to the service department. Andrew, Brian and Bob- always available when you need them, they are honest and they make sure your vehicle gets the attention and service it needs. Can I rate the staff and the dealership 11 stars? Thanks, they truly are top notch! More

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This is the best experience I have ever had a purchasing a car. The service was excellent, everyone is very attentive and you can tell they really care.. Quite different than the BMW experience I just had a a car. The service was excellent, everyone is very attentive and you can tell they really care.. Quite different than the BMW experience I just had and purchasing a new car for my wife.. I would recommend this dealership to anyone purchasing a Cadillac. More

by bgoldie0 Verified Customer Verified Customer

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Great experience with Jimmy. Fair dealing with no games and a friendly positive attitude. Delivered the car to us out of state. Fair dealing with no games and a friendly positive attitude. Delivered the car to us out of state. More

by Dr C Verified Customer Verified Customer

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Daryl and everyone there were just great. Have not had a service yet but my expectations are high. I love my xt5, it's beautiful. Have not had a service yet but my expectations are high. I love my xt5, it's beautiful. More

by DMSCHOF Verified Customer Verified Customer

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There's a Cadillac dealership a 1/4 of a mile away from me in Leominster (Durant's) I travel 25 mins to go to long for the service & to buy/lease my car. I tried the other place many times but the service me in Leominster (Durant's) I travel 25 mins to go to long for the service & to buy/lease my car. I tried the other place many times but the service dept & sales (thank you Ron) is by far not as good as Long. The people at Long Cadillac are Always friendly & helpfull I Bought tires from them & they were within $2 each of the big box store & I know they would be careful with my chrome wheels. The other place could even come close. Also to boot, Long gave me a loner car which the other place never did when I used them. My car is always washed when I leave longs unlike the other place. More

by ztbird13 Verified Customer Verified Customer

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The entire service department staff has been outstanding - beyond TOP NOTCH!! Very professional, courteous and friendly. I have been a service customer since 2016 and will continue to have my Escalade's ser - beyond TOP NOTCH!! Very professional, courteous and friendly. I have been a service customer since 2016 and will continue to have my Escalade's serviced here. More

by Mark Hooper Verified Customer Verified Customer

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