Tim Fridel

Lack of communication. The general manager refused to speak with me. Even when I brought my car in for service he never came to talk to me to see why I wanted to talk to The general manager refused to speak with me. Even when I brought my car in for service he never came to talk to me to see why I wanted to talk to him. When I brought my car in for the service they did not identify that I needed a state inspection. They at first did not want to perform it. It does not appear they did the tire rotation. I am hesitant to for them to service my car again. More

by triarri Verified Customer Verified Customer

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I asked the chatbot about a tonneau cover. Now I get a call every 2 hours from different sales people for a truck I never asked for. I've asked 3 different people to be taken off of their list Now I get a call every 2 hours from different sales people for a truck I never asked for. I've asked 3 different people to be taken off of their list. So they texted me a survey. Not the smartest move. More

by D. Mc. Verified Customer Verified Customer

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Southern is very customer friendly, and auto technicians are highly professional. Oil changes and inspections are handled very efficiently. are highly professional. Oil changes and inspections are handled very efficiently. More

by DRTONYATWATERNSU99 Verified Customer Verified Customer

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Dropped vehicle off for oil change and factory recall. Kept for 4 months. Messed up engine, air, alternator. Charged for there botched work. Kept for 4 months. Messed up engine, air, alternator. Charged for there botched work. More

by NMWINC Verified Customer Verified Customer

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I have purchased many vehicles from Southern and they have been wonderful to me every time. I would recommend them to anybody looking for a quality vehicle from a quality dealership. have been wonderful to me every time. I would recommend them to anybody looking for a quality vehicle from a quality dealership. More

by likeulikeit_2000 Verified Customer Verified Customer

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Todd was very professional we were in and out quickly. This is truck number three for our company. Southern has been very good to us. We would not go anywhere else. This is truck number three for our company. Southern has been very good to us. We would not go anywhere else. More

by stephanm Verified Customer Verified Customer

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Very fast and good quality work communicated well during the service so I wouldn’t know what time to pick up car. the service so I wouldn’t know what time to pick up car. More

by kadajah29 Verified Customer Verified Customer

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xxxx you. stop spamming me. and xxxx your 15 word rule and thehorse it rode in on stop spamming me. and xxxx your 15 word rule and thehorse it rode in on More

by bill6ft6 Verified Customer Verified Customer

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Service was slow and took longer than promised. Not all of the issues were corrected. Very disappointed. Not all of the issues were corrected. Very disappointed. More

by WHITNEY11 Verified Customer Verified Customer

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Can not put into words how awesome an experience it was to work with Todd and Tim. They were super helpful and made sure that I was very well taken care of. Couldn't have asked for a more pleasurable inter to work with Todd and Tim. They were super helpful and made sure that I was very well taken care of. Couldn't have asked for a more pleasurable interaction. More

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