Tina Dickenson
Tina Dickenson at Southern Dodge Chrysler Jeep Ram FIAT

Tina Dickenson

Service Advisor

Southern Dodge Chrysler Jeep Ram FIAT

2747 N Military Hwy
Norfolk, VA 23518

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4.4
325 Reviews
4.4

325 Reviews

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325 Reviews of Tina Dickenson

April 30, 2026

Dealership Rating
Employee Rating

Great service good communication Overall great experience as usual Thank you and it is recommended More

by kphooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 26, 2026

Dealership Rating
Employee Rating

Service righter is not very friendly or helpful on what services you are eligible for More

by chaff88
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Apr 30, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

"Chaff88" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 19, 2026

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Employee Rating

I have been awaiting service for a safety recall for 2 years. You text me and have me come into your service department only to find out you don’t even have the part. Insane. More

by pheafner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sam Vanderslice

Apr 23, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

"Pheafner" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 12, 2026

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Employee Rating

Was ol but don't keep up with automatirobot appointment or time's stop the robots More

by billdevoee62
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 16, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your feedback and are eager to better your return experience.

April 11, 2026

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Employee Rating

I took my vehicle for annual inspection and was extremely pleased how quickly the inspection was completed. More

by BORSELLINOJJ98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 07, 2026

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Employee Rating

It is very hard to get an appointment at this dealership. They do a good job with oil changes and state inspections, but any other service or repairs are unfortunately completely overpriced. I would love to More

by FITZ-THOMAS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 09, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 06, 2026

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Employee Rating

This is a great service department! I can always trust that they will be straight forward and honest with my repairs. I have relied on them for years to take care of my vehicle. Highly More

by Jeff Deuso
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 09, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 05, 2026

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Employee Rating

I am very satisfied with the service on my Grand Wagoneer. The staff was professional, the service was timely, and communication was clear throughout the visit. I would definitely recommend this dea More

by DANIEL.ALBAO67
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Recommend Dealer
Yes

March 31, 2026

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Employee Rating

One of the worst experiences I ever had at a dealership. I took my 2012 Jeep Wrangler in for safety recall. I had made and called 40 appointment. They told me the part had to be ordered. And it would take 5 More

by k.j.reynolds74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 03, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 22, 2026

Dealership Rating
Employee Rating

Low staffing causes contact delays and difficulty speaking with an advisor. After my most recent repair, I found an empty airline-sized liquor bottle in my cupholder. Couple that with high costs for More

by dennis.marston08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 27, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

Dennis. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

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