Thomas Prondzinski | Page 36
Service Director
Lexus of Arlington
1510 W Dundee Rd
Arlington Heights, IL 60004
448 Reviews
Write a Review448 Reviews of Thomas Prondzinski
January 12, 2020
The service department is outstanding. Consultative, efficient and worth it! All of the service consultants provide an extraordinary experience. Comfortable waiting area. If needed a loaner car to gi efficient and worth it! All of the service consultants provide an extraordinary experience. Comfortable waiting area. If needed a loaner car to give you an uninterrupted day. More
Other Employees Tagged: Haresh Trivedi, Marcin Ajdukiewicz , Rob Kennedy, Tim Webb, Mike in Service is outstanding! Always provides excellent advice.
January 11, 2020
Service was good. but my breaks on my 2019 GX 460 still squeal when cold or wet out. Not pleased and quit embarrassing when it happens. I was told nothing was wrong with the breaks? squeal when cold or wet out. Not pleased and quit embarrassing when it happens. I was told nothing was wrong with the breaks? More
Other Employees Tagged: Haresh Trivedi , Rob Kennedy, Tim Webb
January 11, 2020
Qualty Service Service is much better at Arlington Lexus than Woodfield Lexus Sales and Service people are friendly, respectful and competent. I moved one of my L Service is much better at Arlington Lexus than Woodfield Lexus Sales and Service people are friendly, respectful and competent. I moved one of my Lexus vehicles from being serviced at WOODFIELD LEXUS because their Service department forgot all about customer service. More
Other Employees Tagged: Haresh Trivedi, Kamil Wojcik , Daniel Kim
January 10, 2020
In out done entertained.. In greeted, jumped on the things I needed and I was out the door happy customer.. I will be back when service is needed.. Don In greeted, jumped on the things I needed and I was out the door happy customer.. I will be back when service is needed.. Don More
Other Employees Tagged: Tim Webb
January 10, 2020
This dealership is excellent. Every staff member I have worked with has been polite, sincere and courteous. Very upfront with what needs to be done. No surprises with the cost. worked with has been polite, sincere and courteous. Very upfront with what needs to be done. No surprises with the cost. More
Other Employees Tagged: Haresh Trivedi , Rob Kennedy, Tim Webb
January 10, 2020
very good service dept and sraff . very nice, clean and friendly atmosphere. The staff is very friendly. Haresh Trivedi is very helpful to help out with all the service issues, The bes very nice, clean and friendly atmosphere. The staff is very friendly. Haresh Trivedi is very helpful to help out with all the service issues, The best place to shop for you new car. More
Other Employees Tagged: Haresh Trivedi , Jamie Brown
January 10, 2020
Excellent I have leased at least 5 SUVs from Lexus of Arlington due to the excellent automobiles and the service over the years. They are always there to make I have leased at least 5 SUVs from Lexus of Arlington due to the excellent automobiles and the service over the years. They are always there to make my experience at the dealership a memorable one. the facility is like no other. More
Other Employees Tagged: Haresh Trivedi , Mark Burdeen, Juan Estela, Tom Franz, Tim Webb
January 10, 2020
Excellence Purchased my 1st GX460 from Arlington Lexus, last 4 RX 350's from Wood field Lexus...Experience buying GX 460 and service excels Wood field experience Purchased my 1st GX460 from Arlington Lexus, last 4 RX 350's from Wood field Lexus...Experience buying GX 460 and service excels Wood field experience...currently both cars are being serviced by Arlington. Your team is easy to do business with...that simple!!! More
January 10, 2020
I bought both of my Lexus’ new from Lexus of Arlington and have service done exclusively by the dealership. Both cars have over 100k each and run great! This service department is absolutely terrific. I c and have service done exclusively by the dealership. Both cars have over 100k each and run great! This service department is absolutely terrific. I could not be happier. They offer service coupons which also help with the cost. I recommend them without reservation. More
Other Employees Tagged: Haresh Trivedi , Rob Kennedy, Tim Webb
January 10, 2020
Excellent car dealer. Highly recommend. Jim Cooper is awesome. Tom in service was great. Great waiting area. Friendly environment. One point: Need more mobile device charging stations. awesome. Tom in service was great. Great waiting area. Friendly environment. One point: Need more mobile device charging stations. More
Other Employees Tagged: Kamil Wojcik , Holly Abassi, Jim Cooper, Daniel Kim

