Thomas Prondzinski
Thomas Prondzinski at Lexus of Arlington

Thomas Prondzinski | Page 36

Service Director

Lexus of Arlington

1510 W Dundee Rd
Arlington Heights, IL 60004

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4.4
448 Reviews
4.4

448 Reviews

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448 Reviews of Thomas Prondzinski

January 12, 2020

Dealership Rating
Employee Rating

The service department is outstanding. Consultative, efficient and worth it! All of the service consultants provide an extraordinary experience. Comfortable waiting area. If needed a loaner car to gi More

by CAS72
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi, Marcin Ajdukiewicz , Rob Kennedy, Tim Webb, Mike in Service is outstanding! Always provides excellent advice.

January 11, 2020

Dealership Rating
Employee Rating

Service was good. but my breaks on my 2019 GX 460 still squeal when cold or wet out. Not pleased and quit embarrassing when it happens. I was told nothing was wrong with the breaks? More

by KOVAL.KIMBERLY
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi , Rob Kennedy, Tim Webb

January 11, 2020

Dealership Rating
Employee Rating

Qualty Service Service is much better at Arlington Lexus than Woodfield Lexus Sales and Service people are friendly, respectful and competent. I moved one of my L More

by kmk7777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi, Kamil Wojcik , Daniel Kim

January 10, 2020

Dealership Rating
Employee Rating

In out done entertained.. In greeted, jumped on the things I needed and I was out the door happy customer.. I will be back when service is needed.. Don More

by dwhita5210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Webb

January 10, 2020

Dealership Rating
Employee Rating

This dealership is excellent. Every staff member I have worked with has been polite, sincere and courteous. Very upfront with what needs to be done. No surprises with the cost. More

by MARYCC1223
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi , Rob Kennedy, Tim Webb

January 10, 2020

Dealership Rating
Employee Rating

very good service dept and sraff . very nice, clean and friendly atmosphere. The staff is very friendly. Haresh Trivedi is very helpful to help out with all the service issues, The bes More

by BOBSANDHU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi , Jamie Brown

January 10, 2020

Dealership Rating
Employee Rating

Excellent I have leased at least 5 SUVs from Lexus of Arlington due to the excellent automobiles and the service over the years. They are always there to make More

by CHERYLM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi , Mark Burdeen, Juan Estela, Tom Franz, Tim Webb

January 10, 2020

Dealership Rating
Employee Rating

Excellence Purchased my 1st GX460 from Arlington Lexus, last 4 RX 350's from Wood field Lexus...Experience buying GX 460 and service excels Wood field experience More

by MC6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 10, 2020

Dealership Rating
Employee Rating

I bought both of my Lexus’ new from Lexus of Arlington and have service done exclusively by the dealership. Both cars have over 100k each and run great! This service department is absolutely terrific. I c More

by Greg
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi , Rob Kennedy, Tim Webb

January 10, 2020

Dealership Rating
Employee Rating

Excellent car dealer. Highly recommend. Jim Cooper is awesome. Tom in service was great. Great waiting area. Friendly environment. One point: Need more mobile device charging stations. More

by JWECHSL
Recommend Dealer
Yes

Other Employees Tagged: Kamil Wojcik , Holly Abassi, Jim Cooper, Daniel Kim

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