Thomas Prondzinski
Thomas Prondzinski at Lexus of Arlington

Thomas Prondzinski | Page 34

Service Director

Lexus of Arlington

1510 W Dundee Rd
Arlington Heights, IL 60004

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4.4
448 Reviews
4.4

448 Reviews

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448 Reviews of Thomas Prondzinski

March 05, 2020

Dealership Rating
Employee Rating

Tom is awesome, very customer oriented. Service was great. Little more than I expected to pay for oil change but I know service is key. More

by PALOLSON
Recommend Dealer
Yes
Mar 13, 2020

Lexus of Arlington responded

We think Tom is awesome too. Thank you for your feedback!

February 27, 2020

Dealership Rating
Employee Rating

Best Experience. Mike and the Whole Service TEAM were excellent. 10 out of 10. The girl who worked at the payment counter was very friendly and kind. More

by matthewdbenjamin
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi , Rob Kennedy, Tim Webb

February 21, 2020

Dealership Rating
Employee Rating

Great service. Clean and professional facilities. Knowledgeable and helpful staff. Kept me advised about everything that needed to be done and did not pressure me to fix unnecessary things More

by rdelaney14
Recommend Dealer
Yes

February 18, 2020

Dealership Rating
Employee Rating

Dead battery Tom “P” got right on it and was ready by 4 pm Service department is very well organized and professional Tom “P” followed through on everything and finished repair within hours. Now I know why Tom More

by RT38KRAFT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 04, 2020

Dealership Rating
Employee Rating

Service writer was excellent and loaner car was great. I have been leasing cars from this dealership since 1999. I believe my wife and I have leased 12 cars from Arlington Lexus. Always very good service h More

by JIM
Recommend Dealer
Yes

Other Employees Tagged: Marcin Ajdukiewicz , Mark Burdeen, Rob Kennedy

February 03, 2020

Dealership Rating
Employee Rating

Tom and his service team were courteous and helpful, and kept me informed along the way. This experience has made me a customer for life. More

by KATE_WILLI
Recommend Dealer
Yes

January 31, 2020

Dealership Rating
Employee Rating

Great Service From Bob. Kennedy. Helped was Great Dealership is Great and and so is the service . People are friendly and have been a customer for 17 years now and lease every 4 years More

by HARLEY7A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Kennedy, Tim Webb

January 30, 2020

Dealership Rating
Employee Rating

A very pleasant experience I purchased a sedan from Arlington Lexus a little over four years ago and I've taken it back to them for service every 5,000 miles. They are always p More

by HAROLDWALLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi , Dan Khoshaba, Tim Webb

January 27, 2020

Dealership Rating
Employee Rating

Great service every time Great service done to my expectations every time. The team is well informed and able to meet my needs. I would recommend this dealership to anyone see More

by BCHRISTEL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 23, 2020

Dealership Rating
Employee Rating

Service Always friendly and accommodating. Takes time to explain the service needed and answers any questions that I have. I drive a long way to go to this de More

by Annon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi , Edgar Martinez, Tim Webb

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