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Thomas Prondzinski
Thomas Prondzinski | Page 33
Service Director
Lexus of Arlington
1510 W Dundee Rd
Arlington Heights, IL 60004
448 Reviews
448 Reviews
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448 Reviews of Thomas Prondzinski
May 14, 2020
Excellent service!They always fix it right the first Excellent service! They always fix it right the first time. My car looks and drives like it did when it was new, because they really care. Excellent service! They always fix it right the first time. My car looks and drives like it did when it was new, because they really care. More
by FREDPHILLIPS777
Verified Customer
May 13, 2020
It was very satisfactory. This is my third Lexus I have bought from Arlington of Lexus. The service department is very accommodating and I can usually get my car in quickly. Hi This is my third Lexus I have bought from Arlington of Lexus. The service department is very accommodating and I can usually get my car in quickly. Highly recommend this dealer. More
by NMBROWN51
Other Employees Tagged: Haresh Trivedi , Rob Kennedy
May 06, 2020
Clean and friendly just seemed a bit expensive overall. The dealership is nice and welcoming but I just feel that as a repeating customer I would be given some price discount. The dealership is nice and welcoming but I just feel that as a repeating customer I would be given some price discount. More
by rschoffstall
April 24, 2020
RX350 Maintenance Quick check in for routine maintenance and misc repair items. Repairs were extensive so Tom P offered me a loaner RX 350 which I appreciated. Tom e Quick check in for routine maintenance and misc repair items. Repairs were extensive so Tom P offered me a loaner RX 350 which I appreciated. Tom emailed me with status updates. Return/pickup of my vehicle was fast. Good service overall. More
by BLIESKE
April 23, 2020
10,000 service Only comment is with the different procedures due to Covid-19. I was unaware that the service door would not open for me until my appointed time. Was Only comment is with the different procedures due to Covid-19. I was unaware that the service door would not open for me until my appointed time. Was sitting there for 10 minutes. Also was surprised that service rep and then cashier did not wear masks. More
by Joel65
April 20, 2020
I really like this Lexus of Arlington.They are very flexible so you do not have to wait in a long line.Kind,nice and professional workers.Absolutely recommendable car dealer. flexible so you do not have to wait in a long line.Kind,nice and professional workers.Absolutely recommendable car dealer. More
by ANDY5740
April 13, 2020
In this more than difficult time I know my Lexus Dealer is open to service my vehicle. Tom has been wonderful helping me with my car during a long process of repair do to a major car accident. Can’t th is open to service my vehicle. Tom has been wonderful helping me with my car during a long process of repair do to a major car accident. Can’t thank him enough!! More
by Nita Goodman
Other Employees Tagged: Alex Castro, Peter Demos , Zia Hanna
March 17, 2020
excellent service The Lexus person in service (Tom Prondzinski) worked with me to help figure out the cost and made adjustments and made the service an excellent experi The Lexus person in service (Tom Prondzinski) worked with me to help figure out the cost and made adjustments and made the service an excellent experience. Made sure we were serviced quickly. More
by VALDEZRJR
March 09, 2020
Just tired of Lexus high service costs and pressure from reps. Wife’s Benz service once a year. 2 years $90 so far. A high performance car shouldn’t need spark plugs at 40,000. reps. Wife’s Benz service once a year. 2 years $90 so far. A high performance car shouldn’t need spark plugs at 40,000. More
by RBP24
