Thomas Prondzinski | Page 32
Service Director
Lexus of Arlington
1510 W Dundee Rd
Arlington Heights, IL 60004
448 Reviews
Write a Review448 Reviews of Thomas Prondzinski
June 25, 2020
Staff Thank you for having Tom Prondzinski on your staff. He is such a professional and a pleasure to deal with. Kind, courteous and caring!! Have no pr Thank you for having Tom Prondzinski on your staff. He is such a professional and a pleasure to deal with. Kind, courteous and caring!! Have no problem recommending him and/or dealership. More
June 25, 2020
Good service very nice will com back everything super thank you for your service will recommend this service Center. Very good experience have a great time be healthy thank you for your service will recommend this service Center. Very good experience have a great time be healthy More
June 15, 2020
Great Service as Usual We always buy our cars at Lexus of Arlington, mainly due to the great service we receive. Tom Prondzinski has always taken care of us in a professiona We always buy our cars at Lexus of Arlington, mainly due to the great service we receive. Tom Prondzinski has always taken care of us in a professional and a pleasant manual. Actually, he is the reason we continue to buy cars from Lexus of Arlington. They are an excellent dealership to work with. More
Other Employees Tagged: Haresh Trivedi , Mark Burdeen, Terry Krawczyk, Jesse Moreno
June 08, 2020
I am very pleased to let you know that this is the best dealership. I just bought my third Lexus from The dealership in Arlington Heights I love it dealership. I just bought my third Lexus from The dealership in Arlington Heights I love it More
Other Employees Tagged: Alex Castro, Peter Demos, Haresh Trivedi, Kamil Wojcik , Tom Franz
June 04, 2020
Tom was great. He took care of me with no problems and good communication. Only thing that could have been better was the cleanliness of the loaner. With the pandemic, I expected the loaner to not be as good communication. Only thing that could have been better was the cleanliness of the loaner. With the pandemic, I expected the loaner to not be as dirty as it was inside. More
June 04, 2020
SERVICE Thank you for having a professional like Tom P on your staff. He truly is a pleasure to deal with--competent, courteous and caring! Provides great c Thank you for having a professional like Tom P on your staff. He truly is a pleasure to deal with--competent, courteous and caring! Provides great customer service, excellent service and little or no wait. More
May 31, 2020
Engine Starting Problem This was unplanned (unscheduled emergency) maintenance on my existing Lexus. Tom handled my problem, whilst I sat in the lap of luxury watching TV an This was unplanned (unscheduled emergency) maintenance on my existing Lexus. Tom handled my problem, whilst I sat in the lap of luxury watching TV and drinking coffee. In about an hour, I was off and on my way. More
May 22, 2020
Only the best!! My service man makes the Lexus experience the best!! I've been a Lexus owner since 2014, I have 4 cars. the service manager Tom Pronfzinski, makes e My service man makes the Lexus experience the best!! I've been a Lexus owner since 2014, I have 4 cars. the service manager Tom Pronfzinski, makes every visit a pleasure, he makes problems go away!! More
Other Employees Tagged: Haresh Trivedi, Vladamir Tanev , Rob Kennedy, Jesse Moreno, Tim Webb
May 22, 2020
Arlington Lexus did a great job covering the inside of the car including steering wheel, gear shift, seat and keys. Everyone wore masks and followed social distancing guide lines the car including steering wheel, gear shift, seat and keys. Everyone wore masks and followed social distancing guide lines More

