Taylor Baffert

Dealership is very clean and very nice . Taylor Baffert is an exceptional salesmen.m, and will be the reason I come back. The financial department person was hard to understand and made it u Taylor Baffert is an exceptional salesmen.m, and will be the reason I come back. The financial department person was hard to understand and made it unclear how things were adding up after my work with Taylor , who has since had to continue explaining to me the add ons days after agreement. More

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My wife and I had a wonderful experience purchasing our two new Audis from Taylor at Audi Pasadena. He was amazing and made us feel like family. We’ll be back for sure! two new Audis from Taylor at Audi Pasadena. He was amazing and made us feel like family. We’ll be back for sure! More

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Great experience overall, friendly process and no pressure sales. Leased a 2024 Q3 Premium Plus pressure sales. Leased a 2024 Q3 Premium Plus More

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I worked with Taylor Baffert at Audi Rusnak Pasadena to get my New car. He was professional, kind and knowledgeable. It was a joy and a pleasure to work with him. Highly recommend if you need an Audi… Work get my New car. He was professional, kind and knowledgeable. It was a joy and a pleasure to work with him. Highly recommend if you need an Audi… Work with Taylor he will work with you and your budget. More

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I switched here from a different audi dealer. Taylor’s service is great. He assisted me with my lease buyout and got it done quickly. I also service my car with Christian here. Again, great servi Taylor’s service is great. He assisted me with my lease buyout and got it done quickly. I also service my car with Christian here. Again, great service as well. More

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Great service from everyone, especially Taylor, who was super responsive and helpful throughout this process. super responsive and helpful throughout this process. More

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We would like to personally thank Taylor, Rick, Ray, and Brian at Pasadena Audi for their impeccable service and professionalism. We are extremely satisfied with the service we received purchasing our new 2 Brian at Pasadena Audi for their impeccable service and professionalism. We are extremely satisfied with the service we received purchasing our new 2024 Audi sport back Q5 and look forward to doing future business with them. We will refer them to all our friends and coworkers. More

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I was very impressed with Taylor-he went above and beyond to make this experience easy and enjoyable. to make this experience easy and enjoyable. More

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Taylor was excellent in helping me locate the right vehicle and assisting me in guiding me to the right car. He was invaluable in guiding me through the process in picking the right package of options vehicle and assisting me in guiding me to the right car. He was invaluable in guiding me through the process in picking the right package of options, the right features I wanted and overall was exceptional in his knowledge of Audis. I am very happy with my new Q3! More

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This review will have to be in 2 different sections for Sales and Service. Sales: Showed up to get my current Audi serviced, left with an Audi EV for my wife… Taylor is extremely nice, very knowledgeab Sales and Service. Sales: Showed up to get my current Audi serviced, left with an Audi EV for my wife… Taylor is extremely nice, very knowledgeable, and friendly. He made the decision making process incredibly simple. Will definitely go back to him when I need a new car. Service: Words cannot express how horrific my experience has been with the service at this dealership. I drove my car in for a basic coolant issue; they checked it and gave it back to me, only for me to return the car the very same day because the issue persisted. Since then, they have held my car hostage for two weeks straight and counting! During this time, I almost never received any updates unless I called or texted the service employee multiple times. They only thought to finally assign me a loaner car after I reached the limit of my patience at the end of the two weeks. This cannot be the way this service operates with all of their customers. If this is their standard, they are in serious trouble. More

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