Taylor Baffert | Page 2

Great service from everyone, especially Taylor, who was super responsive and helpful throughout this process. super responsive and helpful throughout this process. More

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We would like to personally thank Taylor, Rick, Ray, and Brian at Pasadena Audi for their impeccable service and professionalism. We are extremely satisfied with the service we received purchasing our new 2 Brian at Pasadena Audi for their impeccable service and professionalism. We are extremely satisfied with the service we received purchasing our new 2024 Audi sport back Q5 and look forward to doing future business with them. We will refer them to all our friends and coworkers. More

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I was very impressed with Taylor-he went above and beyond to make this experience easy and enjoyable. to make this experience easy and enjoyable. More

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This review will have to be in 2 different sections for Sales and Service. Sales: Showed up to get my current Audi serviced, left with an Audi EV for my wife… Taylor is extremely nice, very knowledgeab Sales and Service. Sales: Showed up to get my current Audi serviced, left with an Audi EV for my wife… Taylor is extremely nice, very knowledgeable, and friendly. He made the decision making process incredibly simple. Will definitely go back to him when I need a new car. Service: Words cannot express how horrific my experience has been with the service at this dealership. I drove my car in for a basic coolant issue; they checked it and gave it back to me, only for me to return the car the very same day because the issue persisted. Since then, they have held my car hostage for two weeks straight and counting! During this time, I almost never received any updates unless I called or texted the service employee multiple times. They only thought to finally assign me a loaner car after I reached the limit of my patience at the end of the two weeks. This cannot be the way this service operates with all of their customers. If this is their standard, they are in serious trouble. More

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Taylor was excellent in helping me locate the right vehicle and assisting me in guiding me to the right car. He was invaluable in guiding me through the process in picking the right package of options vehicle and assisting me in guiding me to the right car. He was invaluable in guiding me through the process in picking the right package of options, the right features I wanted and overall was exceptional in his knowledge of Audis. I am very happy with my new Q3! More

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Highly recommend working with Taylor. He helped me get a great deal and is very responsive and easy to work with! He helped me get a great deal and is very responsive and easy to work with! More

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We had a great experience with our new Audi purchase at Audi Pasadena. Highly recommend! Audi Pasadena. Highly recommend! More

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Taylor was great, helpful and professional We sure recommend Rasnak Audi, great price, great customer service recommend Rasnak Audi, great price, great customer service More

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Taylor Baffert is the best salesperson. It was the best experience I’ve ever had buying a car It was the best experience I’ve ever had buying a car More

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We had a great buying experience with Taylor nd the rest of the Rusnak staff. of the Rusnak staff. More

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