Professional, efficient, listens to customer, information
complete, provides shuttle service, and leaves car clean. I like the polite staff. My rep was excellent!
complete, provides shuttle service, and leaves car clean. I like the polite staff. My rep was excellent!
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by MERRIOTTT
Verified Customer
Verified Customer
Service Price Transparency
Quality service with a knowledgeable and very thorough
Taylor Adams. She kept me informed and delivered as promised.
Taylor Adams. She kept me informed and delivered as promised.
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by jgosmano
Verified Customer
Verified Customer
Service Price Transparency
Taylor communicated great.
Car was ready in time and everything was done correctly. Thank you
Car was ready in time and everything was done correctly. Thank you
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by Kristim232323
Verified Customer
Verified Customer
Service Price Transparency
Nov 20, 2024 -
James Wood AutoPark responded
Thank you, Kristim! We're thrilled to hear about your positive experience at James Wood AutoPark. It's great to know that our team was able to communicate effectively and have your car ready on time. We appreciate your feedback and hope to assist you again in the future!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Dropped off my Escalade for an oil change.
They had to keep it additional time for recalls. When I picked my truck up it was cleaner than when I take it to the car wash!
Staff is always supe
They had to keep it additional time for recalls. When I picked my truck up it was cleaner than when I take it to the car wash!
Staff is always super sweet and helpful!
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by ADOGGETT
Verified Customer
Verified Customer
Service Price Transparency
Nov 19, 2024 -
James Wood AutoPark responded
Thank you for your amazing review! We're thrilled to hear that your Escalade was not only serviced for the oil change and recalls but also returned to you cleaner than ever. It's great to know that our team made a positive impression with their helpfulness. We appreciate your kind words and look forward to serving you again at James Wood AutoPark!
Sincerely,
James Wood AutoPark Management | 940-591-9663
The service center is always clean and comfortable and
the staff is knowledgeable and polite and friendley
the staff is knowledgeable and polite and friendley
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by WINDMILL1950
Verified Customer
Verified Customer
Service Price Transparency
Nov 19, 2024 -
James Wood AutoPark responded
Thank you for your wonderful review! We truly appreciate your kind words about our clean and comfortable service center, as well as our knowledgeable and friendly staff. At James Wood Chevrolet AutoPark, we strive to provide an exceptional experience for all our customers. We look forward to seeing you again!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Always helpful, professional and pleasant.
Dee Ann was the best sales representative, answered all my questions, wasn’t pushy, very knowledgeable. As for the service department, Rachel and T
Dee Ann was the best sales representative, answered all my questions, wasn’t pushy, very knowledgeable. As for the service department, Rachel and Taylor are the reasons I came back to James Woods when it was time for a new car. Service assistance is awesome, always patient and pleasant.
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by katig04
Verified Customer
Verified Customer
Nov 18, 2024 -
James Wood AutoPark responded
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with Dee Ann, Rachel, and Taylor at James Wood Chevrolet Denton. Our team takes pride in providing knowledgeable and friendly service. We look forward to assisting you again in the future, and we truly appreciate your loyalty!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Excellent communication!
Service advisor and technician were thorough and prompt with diagnosis of warranty covered issue.
Service advisor and technician were thorough and prompt with diagnosis of warranty covered issue.
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by JONATHANPONSONBY
Verified Customer
Verified Customer
Service Price Transparency
Nov 13, 2024 -
James Wood AutoPark responded
Thank you so much for your kind words! We're thrilled to hear that our service advisor and technician provided you with excellent communication and a prompt diagnosis of your warranty-covered issue. At James Wood Chevrolet Denton, we strive to ensure our customers receive the best service possible. We appreciate your feedback and look forward to assisting you again in the future!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Sam got me in and out, she is awesome.
. got it done even when I came in on wrong day !
. got it done even when I came in on wrong day !
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by JBALL67.JB
Verified Customer
Verified Customer
Service Price Transparency
Nov 13, 2024 -
James Wood AutoPark responded
Thank you for your wonderful review! We're thrilled to hear that you had such a great experience at James Wood Chevrolet Denton and that Sam was able to assist you efficiently, even on the wrong day. Your satisfaction is our priority, and we hope to see you again soon!
Sincerely,
James Wood AutoPark Management | 940-591-9663
was greeted and taken care of very quickly .
. was offered to be taken back to work but did not need it.
. was offered to be taken back to work but did not need it.
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by mtorres.mt92
Verified Customer
Verified Customer
Service Price Transparency
Nov 08, 2024 -
James Wood AutoPark responded
Thank you for your wonderful review! We're glad to hear you were greeted and taken care of quickly at James Wood Chevrolet Denton. If you ever need assistance in the future, whether it's a ride back to work or anything else, please don't hesitate to reach out. We look forward to seeing you again!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Repaired our car & had it ready when we returned from
vacation. Great job well dy
vacation. Great job well dy
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by G1958
Verified Customer
Verified Customer
Service Price Transparency
Nov 05, 2024 -
James Wood AutoPark responded
Thank you for your wonderful review! We're thrilled to hear that we could repair your car and have it ready for you when you returned from vacation. Your satisfaction is our priority at James Wood Chevrolet Denton. We appreciate your kind words and look forward to seeing you again!
Sincerely,
James Wood AutoPark Management | 940-591-9663