Tanya Ruiz
Tanya Ruiz at Sierra Chevrolet of Monrovia

Tanya Ruiz

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

4.7
238 Reviews
4.7

238 Reviews

Write a Review

Industry Experience

9 yrs, 11 mos

238 Reviews of Tanya Ruiz

January 18, 2025

Dealership Rating
Employee Rating

Working with Tanya is the best! Trustworthy and feels safe getting work on your car repaired! More

by DELICIALSMITH
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mayra Neria

Jan 18, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience working with Tanya at Sierra Chevrolet. Your trust and comfort are our top priorities, and we're glad we could provide that for you. We look forward to seeing you again for your future service needs! Sincerely, The Sierra Chevrolet Team

January 17, 2025

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Joe was very good with communication. He replied quickly and answered all my questions. He was very helpful. More

by arciniega0913
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Joe Jimenez

Jan 17, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're thrilled to hear that Joe provided you with excellent communication and assistance. At Sierra Chevrolet, we strive to deliver top-notch service, and it's great to know we met your expectations. We look forward to seeing you again! Sincerely, The Sierra Chevrolet Team

January 17, 2025

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Good customer service and very helpful. Great job with all your staff and service drive. More

by jcontreras6
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Recommend Dealer
Yes
Jan 18, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We greatly appreciate your positive feedback about our staff and service at Sierra Chevrolet. We're thrilled to know that you had a great experience with us. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

January 14, 2025

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Always great service, resolved an issue with my truck keep me updated during the repair More

by russjacques12
Service Price Transparency
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Recommend Dealer
Yes
Jan 15, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We are thrilled to hear that you received great service at Sierra Chevrolet and that we were able to resolve the issue with your truck. Keeping our customers updated during repairs is very important to us. We look forward to seeing you again in the future! Sincerely, The Sierra Chevrolet Team

January 10, 2025

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Tanya was able to get my car in on short notice and the whole process went smoothly. She got me a rife back to work and kept me informed while my car was getting serviced. She always does a fantastic job More

by todd.hagerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 11, 2025

Sierra Chevrolet of Monrovia responded

Thank you, Todd, for your wonderful review! We're thrilled to hear that you had a smooth experience with Sierra Chevrolet and that Tanya was able to assist you during your service. We appreciate your kind words about her fantastic work! We look forward to seeing you again next time! Sincerely, The Sierra Chevrolet Team

January 01, 2025

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I took my truck from for front breakes service on a Friday at 12pm. Service consultant Tanya told me truck wouldnt be ready until Saturday she told me by the end ot the day she was going to tell me wha More

by MIGUELCH93
Service Price Transparency
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Recommend Dealer
No
Jan 03, 2025

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience, Miguel. We understand your frustration regarding the lack of communication about your truck's brake service. At Sierra Chevrolet, we strive to keep our customers informed throughout the service process. We appreciate your feedback and will work to address your concerns and ensure a better experience in the future. Your feedback is valuable to us, and we appreciate you bringing this to our attention. Sincerely, The Sierra Chevrolet Team

December 30, 2024

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Everything was great thank you for the great service will be back if needed services More

by SEREM91107
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 01, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We appreciate your kind words about our service at Sierra Chevrolet. We're glad to hear everything went great, and we look forward to assisting you again whenever you need us. Safe travels! Sincerely, The Sierra Chevrolet Team

December 21, 2024

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Employee Rating

Sierra has a great staff of knowledgeable service writers. They always give me good advice. The service department also did an excellent job and had my car back before lunchtime. More

by TGAVERN
Recommend Dealer
Yes
Dec 23, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We truly appreciate your feedback about our knowledgeable service writers and the efficient work of our service department. It's great to hear that they provided you with good advice and had your car ready so quickly. We look forward to seeing you again at Sierra Chevrolet! Sincerely, The Sierra Chevrolet Team

December 18, 2024

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The team at Sierra Chevrolet always takes amazing care of me and both of my cars. They’re a great team in their new service drive looks absolutely amazing! I love the remodel. More

by ChevGuy
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're thrilled to hear that our team at Sierra Chevrolet has consistently taken great care of both you and your cars. We appreciate your support and look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

December 13, 2024

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Employee Rating

Considering all the construction that was going on the service was very good, Although the major issue with the brakes still hasn’t been resolved, they still squeak when backing out of my drive as well as More

by tkiser0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your feedback. We're glad to hear that you found the service at Sierra Chevrolet to be good, despite the ongoing construction. We appreciate you bringing the brake issue to our attention. Please reach out to us directly so we can address your concerns further and work towards a solution. Your satisfaction is important to us. Sincerely, The Sierra Chevrolet Team

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