tanner as always was very friendly and helpful and
service was fast and well done
service was fast and well done
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by HELPER56
Verified Customer
Verified Customer
Service Price Transparency
Oct 18, 2024 -
Bryan College Station Toyota responded
Thank you for sharing your experience! It's great to hear that Tanner was friendly and helpful, and that you received fast and quality service. We look forward to serving you again!
All of the service reps that I have used have done a
fantastic job. Very good experiences.
fantastic job. Very good experiences.
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by rwsharum
Verified Customer
Verified Customer
Service Price Transparency
Nov 04, 2024 -
Bryan College Station Toyota responded
It’s great to hear that you’ve had such positive experiences with our service team! Knowing that our reps consistently do a fantastic job means the world to us. We’re grateful for your trust and happy to provide service that leaves you satisfied every time. Thank you so much for sharing your feedback!
The staff in the service center are both professional and
courteous. Ensured our vehicle was well maintained and updated us on the status of the repair.
courteous. Ensured our vehicle was well maintained and updated us on the status of the repair.
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by KYLE.BARRINGTON
Verified Customer
Verified Customer
Service Price Transparency
Nov 07, 2024 -
Bryan College Station Toyota responded
We’re delighted to hear that our service team provided you with professional and courteous care! Keeping you informed and ensuring your vehicle is well-maintained are top priorities for us. Thank you for sharing your experience—we look forward to serving you again in the future!
Toyota has fast service, friendly employees and prompt
when arriving.
I appreciate all the employees at the dealership due to being friendly and helpful when you first arrive.
when arriving.
I appreciate all the employees at the dealership due to being friendly and helpful when you first arrive.
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by L_KUDER
Verified Customer
Verified Customer
Service Price Transparency
Oct 16, 2024 -
Bryan College Station Toyota responded
We’re so glad to hear that our fast service and friendly staff made your visit a positive one! Knowing that you felt welcomed and appreciated as soon as you arrived means a lot to us. Our team takes pride in making each experience special, and it’s wonderful to see that reflected in your feedback. We can’t wait to welcome you back!
Got 4Runner in for first oil change and routine
maintenance scheduled quick and easy. While I had to wait a few minutes for a service advisor (even with an appointment), Tanner handled everything w
maintenance scheduled quick and easy. While I had to wait a few minutes for a service advisor (even with an appointment), Tanner handled everything with exceptional efficiency and attention to detail. Highly recommended.
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by JDKITCHENS
Verified Customer
Verified Customer
Service Price Transparency
Oct 15, 2024 -
Bryan College Station Toyota responded
Thank you for sharing your experience with us! We're glad to hear that your 4Runner's first oil change and routine maintenance went smoothly and that Tanner's efficiency and attention to detail stood out during your visit. We appreciate your patience with the brief wait and are thrilled to know you recommend our service. Looking forward to helping you keep your vehicle running at its best!
Prompt service and had a great advisor.
I was in and out in 45 min
I was in and out in 45 min
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by alexsaya
Verified Customer
Verified Customer
Service Price Transparency
Oct 14, 2024 -
Bryan College Station Toyota responded
We're delighted to hear that you had a great experience with us and that our prompt service and advisor made your visit quick and efficient. Your satisfaction is our priority, and we look forward to assisting you again in the future!
Tanner is very professional and a pleasure to do business
with. I will continue to work with him in the future.
with. I will continue to work with him in the future.
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by VCINDI7869
Verified Customer
Verified Customer
Service Price Transparency
Oct 14, 2024 -
Bryan College Station Toyota responded
It's fantastic to hear that Tanner provided you with such a positive experience! We’re glad to know he made your visit enjoyable and professional, and we look forward to continuing to assist you in the future. Thank you for sharing your feedback!
I don't trust these people.
They are calling for unnecessary maintenance. They need to explain clearly what they are doing. They do an oil change every 5000 miles for a new Rav4
They are calling for unnecessary maintenance. They need to explain clearly what they are doing. They do an oil change every 5000 miles for a new Rav4 when the recommended is for 10,000 miles, which is ridiculous. I do an oil change for my Honda Accord every 7000 miles, which is recommended. It has 186,000 miles on it and is still working fine.
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by mtvrao
Verified Customer
Verified Customer
Oct 14, 2024 -
Bryan College Station Toyota responded
We genuinely apologize for the miscommunication you’ve experienced with our maintenance recommendations. Your trust is important to us, and it’s concerning to hear that you feel unclear about the services we provide. It’s our goal to ensure our customers feel confident in our care for their vehicles, and I’m sorry that we fell short in your case. We kindly ask that you please reach out to our Customer Relations Manager at customerservice@purdygroupusa.com. They are dedicated to addressing concerns like yours and will work to ensure you feel confident moving forward. Thank you for sharing your thoughts with us, and we hope to have the opportunity to resolve this together.
There are amazing, provided great services,
professional, enthusiastic, fast service , polite , fast booking the appointments,
professional, enthusiastic, fast service , polite , fast booking the appointments,
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by MVM979
Verified Customer
Verified Customer
Service Price Transparency
Oct 14, 2024 -
Bryan College Station Toyota responded
Your kind words mean so much to us! We’re delighted that you found our team amazing and that we provided you with professional and enthusiastic service. Speed and efficiency are priorities for us, and it’s wonderful to know you had such a positive experience with booking appointments and the services we provided. Thank you for taking the time to share your feedback! We look forward to seeing you again soon!
Fast and courteous service!
The hospitality of the service department is amazing and helpful in and out of the office
The hospitality of the service department is amazing and helpful in and out of the office
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by SHANEPORTER1969
Verified Customer
Verified Customer
Service Price Transparency
Oct 07, 2024 -
Bryan College Station Toyota responded
We’re thrilled to hear that you experienced fast and courteous service! It’s wonderful to know that our service department's hospitality made such a positive impact, both in and out of the office. Your satisfaction means a lot to us, and we appreciate you taking the time to share your feedback! Thank you for choosing BCS Toyota!