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Talon Cockrell
Talon Cockrell at Shottenkirk Honda Decatur

Talon Cockrell | Page 14

Service Advisor

Shottenkirk Honda Decatur

735 Beltline Rd SW
Decatur, AL 35601

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5.0
169 Reviews
5.0

169 Reviews

Write a Review

169 Reviews of Talon Cockrell

October 25, 2024

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Employee Rating

Was able to get me in and out in less than one hour as promised More

by GPETTUS16
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
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Oct 28, 2024

Shottenkirk Honda Decatur responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 25, 2024

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It was very quick and I enjoyed that very understandable and they got right to the point More

by BIRTVOVOBIRT
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 25, 2024

Shottenkirk Honda Decatur responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Decatur!

October 24, 2024

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They we’re very knowledgeable and he kept me informed about what they were finding out about my car More

by BGJUDY
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 25, 2024

Shottenkirk Honda Decatur responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 24, 2024

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Employee Rating

Repair was completed in the time they promised us,we were running about 10 minutes late for our 8 o’clock appointment called the service center young lady said there was no problem and we were treated great. More

by LUNDERWOOD8642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Michael Morris

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Oct 25, 2024

Shottenkirk Honda Decatur responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

October 23, 2024

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Employee Rating

Talon was a great service rep. He communicated very clearly all that needed to be done and kept us updated as progress was made. More

by PHILDASTARKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 24, 2024

Shottenkirk Honda Decatur responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda Decatur in the future!

October 23, 2024

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I was very pleased with the service I received from Talon and the department. My service was to take 4 hours and I was going to have to wait rather than drop it off. Talon said he would let them know I wa More

by LISABULLOCKCATLOVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 24, 2024

Shottenkirk Honda Decatur responded

LISA, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda Decatur. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 21, 2024

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Talon went above and beyond to accommodate my needs throughout this appointment, especially since my car ended up needing far more service than I realized. More

by BMMPIANO
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Service Time
Service Communication
Recommend Dealer
Yes
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Oct 22, 2024

Shottenkirk Honda Decatur responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda Decatur. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 19, 2024

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Very quick service even without appointment. Thank you. Service agents excellent. Thank you very much. More

by CMH1306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 21, 2024

Shottenkirk Honda Decatur responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 18, 2024

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Employee Rating

Prompt and excellent service! Everyone was friendly and helpful. This is our second car we gave purchased from this dealer and we couldn’t be happier! More

by RBHINES0629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Michael Morris

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Oct 21, 2024

Shottenkirk Honda Decatur responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda Decatur!

October 18, 2024

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Employee Rating

Got my car fixed quickly and it was affordable! Great service every time here! Thank you so much More

by JESSICARICHARDSON1299
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Michael Morris

Report | Print
Oct 21, 2024

Shottenkirk Honda Decatur responded

JESSICA, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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