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Talon Cockrell
Talon Cockrell at Shottenkirk Honda Decatur

Talon Cockrell | Page 17

Service Advisor

Shottenkirk Honda Decatur

735 Beltline Rd SW
Decatur, AL 35601

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5.0
169 Reviews
5.0

169 Reviews

Write a Review

169 Reviews of Talon Cockrell

September 08, 2024

Dealership Rating
Employee Rating

I wish this dealership was as good to their customers as when it was owned by Jerry Damson. More

by JOHN.ROGERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 09, 2024

Shottenkirk Honda Decatur responded

JOHN, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda Decatur

September 08, 2024

Dealership Rating
Employee Rating

Everyone was efficient and friendly They handled my problem quickly My husband and I could have not been better More

by GIGIDECATUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Michael Morris

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Sep 09, 2024

Shottenkirk Honda Decatur responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

September 01, 2024

Dealership Rating
Employee Rating

Great job in communicating all needs for my car! Also the appointment time was reasonable. More

by MIMI4MWAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Michael Morris

Report | Print
Sep 04, 2024

Shottenkirk Honda Decatur responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda Decatur in the future!

August 30, 2024

Dealership Rating
Employee Rating

Talon was great. Went above and beyond to help and didn’t charge me for the tire rotation, because we had purchased the tires through Honda. More

by ANDYCKEITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Michael Morris

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Sep 04, 2024

Shottenkirk Honda Decatur responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda Decatur. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 26, 2024

Dealership Rating
Employee Rating

It is a very good place to get car serviced Everyone is so helpful and very thorough in checking out my vehicle More

by 73PFREEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Michael Morris

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Aug 27, 2024

Shottenkirk Honda Decatur responded

Thank you for servicing and trusting your vehicle with us! We look forward to seeing you next time!

August 26, 2024

Dealership Rating
Employee Rating

Quoted me a price on my requested service and updates me on what they found in the inspection. They were able to complete that service same day as well. More

by DFHESTER27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 27, 2024

Shottenkirk Honda Decatur responded

Your vehicle is as important to you as it is you! Thank you for trusting us to service and repair it properly!

August 22, 2024

Dealership Rating
Employee Rating

Service representative was very kind and knowledgeable about service being performed. Would go back for service. More

by NBAMA
Recommend Dealer
Yes

Other Employees Tagged: Michael Morris

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Aug 23, 2024

Shottenkirk Honda Decatur responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 17, 2024

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Employee Rating

Quick, straight to the point and knows to help the customer with resolving issues and knowledgable in preventing future problems More

by TEEMAN9266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Michael Morris

Report | Print
Aug 19, 2024

Shottenkirk Honda Decatur responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

August 07, 2024

Dealership Rating
Employee Rating

Talon is very friendly. Service Dept had plenty of times available for my appointment request. Got me in & out quicker than expected. Comfortable waiting area. More

by KATHY.DYE0906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 08, 2024

Shottenkirk Honda Decatur responded

KATHY, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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