TJ Upton

I found the entire Niello staff, from the sales floor to service department, committed to delivering excellent customer service. It’ quickly became apparent that customer service is a foundational tenet of service department, committed to delivering excellent customer service. It’ quickly became apparent that customer service is a foundational tenet of the company and held in high regard. I felt welcomed and comfortable by all who assisted me during my visit. More

by TOOLMANCOLLETTO Verified Customer Verified Customer

Report | Print

Niello volvo Sacramento never disappoints! Love these people and love this place! Highly recommend this place. Love these people and love this place! Highly recommend this place. More

by ANDREYPROTSYUK Verified Customer Verified Customer

Report | Print

Dropped off my car for service, the staff was friendly and attentive. Great service, quick and easy, thanks Niello team! and attentive. Great service, quick and easy, thanks Niello team! More

by LMCDONALD3 Verified Customer Verified Customer

Report | Print

Excellent service provided. He’s very knowledgeable and explained what he will have done regarding the concerns. He’s very knowledgeable and explained what he will have done regarding the concerns. More

by JBELDA52 Verified Customer Verified Customer

Report | Print

They treated us well with loaner and all. Didn’t like how our car was in the shop for over a month to try to fix the same issue. Didn’t like how our car was in the shop for over a month to try to fix the same issue. More

by BLBROWN3680 Verified Customer Verified Customer

Report | Print

It's a great dealership with excellent service. They go above and beyond with efficiency without cutting corners in both the sales and service departments. They understand that the customer's time They go above and beyond with efficiency without cutting corners in both the sales and service departments. They understand that the customer's time is valuable and don't take that for granted. More

by mbranstad Verified Customer Verified Customer

Report | Print

The folks at Niello Volvo are excellent in every respect. They are very knowledgeable and professional. Additionally the services performed are excellent and ready when promised. The routine maintenanc They are very knowledgeable and professional. Additionally the services performed are excellent and ready when promised. The routine maintenance and the repairs done to our Volvo because of a no-fault accident was superb. In all respects, they are excellent from the time the car is taken in until the time we drive off. Thanks Niellol. More

by BEANPAWD Verified Customer Verified Customer

Report | Print

When I first went to pickup my new car I waited about an hour before I was able to flag anyone down and ask about my car. Other than that everyone who finally helped me was amazing! hour before I was able to flag anyone down and ask about my car. Other than that everyone who finally helped me was amazing! More

by MWHITAKER10 Verified Customer Verified Customer

Report | Print

Fantastic service, had me in and out with the deal super quick, definitely the best dealership by far. quick, definitely the best dealership by far. More

by JCRAYNE13 Verified Customer Verified Customer

Report | Print

Niello Volvo has consistently exceeded my expectations for pre-sales, sales, and service needs. The sales experience is easy, pricing is competitive, everything is explained in detail and there is no fee for pre-sales, sales, and service needs. The sales experience is easy, pricing is competitive, everything is explained in detail and there is no feeling of pressure to buy add-ons. The Service Dept makes it easy to schedule a convenient appointment, explains costs and makes reasonable recommendations, and waiting onsite is pleasant with a comfortable space, good coffee and Internet. I never dread going to Niello! More

by dbs0 Verified Customer Verified Customer

Report | Print