Syrell Fuel

Syrell and the whole team were great. Very professional, very attentive and they made the entire process easy. Very professional, very attentive and they made the entire process easy. More

by SHIBBARD Verified Customer Verified Customer

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A great experience that was quick and easy. I will service my car here again in the future. I will service my car here again in the future. More

by Jack Meholf Verified Customer Verified Customer

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Buyer beware! !! This is probably one of the worst dealers I've ever dealt with trying to buy a car. I found a car on their website, I reached out and they put me i !! This is probably one of the worst dealers I've ever dealt with trying to buy a car. I found a car on their website, I reached out and they put me in touch with a salesman. I didn't haggle with the price and asked them to send a purchase agreement over so I could buy it. The salesman called and said they had to fix some things on the car so he wasn't sure what the final price would be. I thought that was a weird thing to say because the price is listed on the website. The salesman blew me off the rest of the day. The next business day I had to reach out again for a purchase agreement. He finally sends one over and this is where it gets good. The car is listed on their website for $7000, the purchase agreement has the cash price listed for $9085. I text him back and said they put the wrong car on because it's 2k more than what they are asking. He said no, the price of the car is still $7000. He sends the breakdown of the pricing over and it blew my mind, it's as follows. MSRP - 7000 Prep & Delivery - 991 (extra add on for fixing a door handle) Murgado Guard - 795 (it literally says on their website NO COST TO YOU) Registration - 316 (I live in Iowa I pay registration when I title it in my state) EVR - 35.00 Doc fee - 358 Iowa State one time fee - 439 (uhhh what?) TOTAL BALANCE DUE - $9,934 After I received this I let the salesman know I wasn't interested, he called and I explained how insane they were with their hidden fees. Keep in mind I still have to pay tax title and license in Iowa if I purchased the car. The salesman said he'd talk to his manager to get the unnecessary fees dropped and I never heard back from him. This was the third or fourth time he told me he'd get back to me ASAP and I never heard back from him. I hope this review helps other people pay attention to their purchase agreements with this dealer because they are extremely dishonest. You can't have it listed on your website that Murgado Guard is no cost to you and have it listed as an 800 dollar charge on the purchase agreement breakdown. I bet hundreds of people have paid for this and had no idea when they were signing the papers. I also have pictures of everything I've stated to back it up. Save yourself time and money, definitely buy a car somewhere else. More

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Hello, I like the dealer in Chicago Volkswagen, I would recommend it to my friends and acquaintances. Thank you! recommend it to my friends and acquaintances. Thank you! More

by Sergio Habick Verified Customer Verified Customer

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Great! Professional and straight forward. Helpful when needed and would go back if we needed another car Professional and straight forward. Helpful when needed and would go back if we needed another car More

by E.SIMMONS72098 Verified Customer Verified Customer

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I love this dealership, how fast and organize they are. I would recommend everyone to come here I would recommend everyone to come here More

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Super easy to work with. Fast service. Had me on my way in 20 minutes. Fast service. Had me on my way in 20 minutes. More

by CJGORMAN77 Verified Customer Verified Customer

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FAMILY NOW, AND I AM VERY RESERVED ABOUT CALLING PEOPLE FAMILY! BEAUTIFUL SALESPEOPLE THAT CARE ABOUT THEIR CLIENTS, THAT INCLUDES THE SERVICE DEPARTMENT! FROM MY BUYING MY VEHICLE TO GETTING SERVICE ON MY FAMILY! BEAUTIFUL SALESPEOPLE THAT CARE ABOUT THEIR CLIENTS, THAT INCLUDES THE SERVICE DEPARTMENT! FROM MY BUYING MY VEHICLE TO GETTING SERVICE ON MY VEHICLE TO WAITING FOR THE SERVICE TO BE COMPLETED, BRANDI IS A DELIGHT TO CHAT WITH! ALL IN ALL, I CANNOT BELIEVE THE WARMTH OF THIS DEALERSHIP AND WILL RECOMMEND THE DEALERSHIP TO ANYONE WHO WANTS TO BE SEEN WITH DIGNITY WHILE SHOPPING FOR A VEHICLE OR SERVICE OF YOUR VEHICLE! THANK YOU ALL, IT IS A PLEASURE! Mrs. L. Ervin More

by tigress3243 Verified Customer Verified Customer

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Kelia is an absolute amazing salesperson! Who is attentive to the buyer and their needs, especially their wallet! Knowledgeable, friendly, honest and very helpful, her and SYRELL are the best Who is attentive to the buyer and their needs, especially their wallet! Knowledgeable, friendly, honest and very helpful, her and SYRELL are the best salespeople I have ever dealt with! Thank you 🙏🏽 both so very much and I’m very happy to have met you two! When I trade up you guys will be the first dealership I come back to! More

by tigress3243 Verified Customer Verified Customer

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Service staff are always professional and helpful. Repair work always completed in a timely manner. Repair work always completed in a timely manner. More

by WINLA Verified Customer Verified Customer

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