Syrell Fuel
Syrell Fuel at Volkswagen of Downtown Chicago
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Syrell Fuel

Sales & Leasing Specialist

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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4.8
33 Reviews

I’m not just a salesperson—I’m your partner in finding the perfect vehicle that suits your needs and lifestyle. At Downtown Volkswagen Chicago, I pride myself on providing a no-pressure, transparent, and stress-free car-buying experience. Whether you're looking for the latest Volkswagen model or a certified pre-owned gem, I’ll help you every step of the way—from exploring options to securing the best deal. What sets me apart? I take the time to listen, understand your priorities, and offer tailored solutions to ensure you're driving off in a car that’s just right for you. My goal is not just to make a sale, but to build a lasting relationship based on trust and satisfaction. Let’s make your car-buying experience enjoyable—get in touch with me today, and let’s find your perfect ride!

Dealership Experience

1 yr, 8 mos

Industry Experience

1 yr, 8 mos

4.8

33 Reviews

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33 Reviews of Syrell Fuel

March 14, 2025

Dealership Rating
Employee Rating

Jimmy and Davis were phenomenal in the selling of our car. will be recommending them. More

by SHAWN G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 17, 2025

Volkswagen of Downtown Chicago responded

It's great to hear that we were able to help you out, Shawn. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Downtown Chicago!

March 01, 2025

Dealership Rating
Employee Rating

The dealership was O. K. But we were really glad to have Syrell as our salesperson. He was very kind, transparent, and made us comfortable with our purchase. More

by Eclaassen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 02, 2025

Volkswagen of Downtown Chicago responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Syrell met your expectations. Thank you again for choosing Volkswagen of Downtown Chicago. We look forward to having you as one of our valued customers for many more years to come!

December 31, 2024

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Syrell and the whole team were great. Very professional, very attentive and they made the entire process easy. More

by SHIBBARD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Davis Luckett

Jan 02, 2025

Volkswagen of Downtown Chicago responded

Here at Volkswagen of Downtown Chicago, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Syrell and our team, and it was a pleasure having you at the dealership. We appreciate your review!

December 29, 2024

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A great experience that was quick and easy. I will service my car here again in the future. More

by Jack Meholf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2024

Volkswagen of Downtown Chicago responded

Thanks for the five-star review, Jack! We're glad your experience was quick and easy. We look forward to serving you again and ensuring your car stays in great condition!"

December 27, 2024

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Employee Rating

Buyer beware! !! This is probably one of the worst dealers I've ever dealt with trying to buy a car. I found a car on their website, I reached out and they put me i More

by driftfc88
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Lauren Nina, Emily Martinez

Dec 30, 2024

Volkswagen of Downtown Chicago responded

Please know your feedback is very important to us. I would like to speak with you about your recent experience with our Sales Team regarding a vehicle you were interested in. At your earliest convenience, please reach out to me directly so we may discuss this further. Best regards, Mike Zafiriou, General Manager Call or Text: (847) 477-3724

December 26, 2024

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Hello, I like the dealer in Chicago Volkswagen, I would recommend it to my friends and acquaintances. Thank you! More

by Sergio Habick
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julian Perez, Rocco Cesario

Dec 27, 2024

Volkswagen of Downtown Chicago responded

Thanks for the five-star review, Sergio, and for your support and recommendation! We're glad you had a great experience and look forward to welcoming you back.

December 22, 2024

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Employee Rating

Great! Professional and straight forward. Helpful when needed and would go back if we needed another car More

by E.SIMMONS72098
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Davis Luckett

Dec 22, 2024

Volkswagen of Downtown Chicago responded

Thank you so much for choosing Volkswagen of Downtown Chicago! Please let us know if we can be of any more assistance.

November 12, 2024

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Employee Rating

I love this dealership, how fast and organize they are. I would recommend everyone to come here More

by gloria
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 12, 2024

Volkswagen of Downtown Chicago responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Gloria, and look forward to your next visit.

October 21, 2024

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Employee Rating

Super easy to work with. Fast service. Had me on my way in 20 minutes. More

by CJGORMAN77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 21, 2024

Volkswagen of Downtown Chicago responded

CJ, Here at Volkswagen of Downtown Chicago, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

October 15, 2024

Dealership Rating
Employee Rating

FAMILY NOW, AND I AM VERY RESERVED ABOUT CALLING PEOPLE FAMILY! BEAUTIFUL SALESPEOPLE THAT CARE ABOUT THEIR CLIENTS, THAT INCLUDES THE SERVICE DEPARTMENT! FROM MY BUYING MY VEHICLE TO GETTING SERVICE ON MY More

by tigress3243
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2024

Volkswagen of Downtown Chicago responded

Thank you so much for your wonderful review! We’re thrilled to hear about your experience at Volkswagen Downtown Chicago and that you felt treated like family. Our team, especially Brandi, is dedicated to providing a warm and caring environment, and it's fantastic to know that you enjoyed your time with us. Your kind words mean the world to us, and we greatly appreciate your willingness to recommend our dealership. If you have any friends or family in need of a vehicle or service, please don’t hesitate to send them our way. We look forward to serving you and your loved ones in the future! Thank you again for choosing us!

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