Susan Tarquini
Susan Tarquini at Herb Chambers Honda

Susan Tarquini

Service Director

Herb Chambers Honda

720 Morrissey Blvd.
Boston, MA 02122

4.6
263 Reviews
4.6

263 Reviews

Write a Review

263 Reviews of Susan Tarquini

November 23, 2024

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Superb service and very friendly, personable staff! And Honest too! They called to make sure I wanted to replace tires that weren't completely worn out. Outstanding. I never like having to go in for se More

by crawdady
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Recommend Dealer
Yes

Other Employees Tagged: Robert Hall , Norllin

November 14, 2024

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Check in could be just a little bit better other than that.Everything else is great at the dealership.They treat you very nice and friendly and keep you up to date on your services More

by Mrlaing
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Recommend Dealer
Yes

Other Employees Tagged: Robert Hall

Nov 14, 2024

Herb Chambers Honda responded

Hi Mr. Laing! Thank you for your feedback! We're glad to hear that the team at Herb Chambers Honda in Boston provided a friendly and informative experience. We'll take note of your suggestion regarding check-in, as we're always looking to improve. We appreciate your support!

November 14, 2024

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Robert Hall is always exceptional. You know you are in good hands when you work with him. He was attentive, knowledgeable, and professional. Thank you!! More

by Arthur
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Recommend Dealer
Yes

Other Employees Tagged: Robert Hall

Nov 15, 2024

Herb Chambers Honda responded

Arthur, we're delighted to hear that Robert provided such exceptional service at Herb Chambers Honda In Boston. Your kind words mean a lot to us, and we'll be sure to pass them along!

November 06, 2024

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I scheduled an oil change for my 23 Accord Touring Hybrid last week with Herb Chambers Honda of Boston. I was met by my advisor, Robert Hall, immediately and although my car only had 6k miles he offered to r More

by Mark.will0531
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Recommend Dealer
Yes

Other Employees Tagged: Tom Pasquarella, Chris Purcell, Robert Hall , Makayla Carter-Harris 5 stars

Nov 06, 2024

Herb Chambers Honda responded

Thank you for sharing your experience with us at Herb Chambers Honda of Boston! We're delighted to hear that Robert and our team provided exceptional service, making sure your Accord Touring Hybrid was well taken care of. It's great to know we could exceed expectations compared to other dealerships, and we're here whenever you need us next!

Nov 07, 2024

Mark.will0531 responded

From the day I walked into Herb Chambers Honda of Boston and with every subsequent visit, my experiences have all been nothing short of excellent. I appreciate the efforts of all involved.

November 04, 2024

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I have already responded. Given 10 stars Sean helped mento understand the maintenance and costs More

by ronaldalex
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Recommend Dealer
Yes

Other Employees Tagged: Alfredo Dalence

Nov 05, 2024

Herb Chambers Honda responded

Hi Ronal, we’re glad Sean was able to help you understand the maintenance and costs clearly at Herb Chambers Honda In Boston. We truly appreciate your 10-star rating and look forward to assisting you again! Safe travels!

November 03, 2024

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The service was excellent. The service advisor takes good care of me. I will recommend my friend and family to get service done there More

by Honda2023
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Recommend Dealer
Yes

Other Employees Tagged: Robert Hall

Nov 04, 2024

Herb Chambers Honda responded

We're delighted to hear that you had an excellent experience with our team at Herb Chambers Honda In Boston! Thank you for recommending us to your friends and family. We look forward to serving you again in the future!

November 03, 2024

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Come to herb chambers honda of boston looking sean or robert, they’ll give you an excellent services you’re needs. A+ More

by Hieu Tran
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Recommend Dealer
Yes

Other Employees Tagged: Robert Hall , Sean silva.

Nov 04, 2024

Herb Chambers Honda responded

Hieu, thank you for recommending Sean and Robert at Herb Chambers Honda In Boston! We're delighted to hear they provided excellent service. We appreciate your support!

October 22, 2024

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I had a wonderful experience! Robert was amazing!! he as so helpful and kind to me! More

by Djita
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Recommend Dealer
Yes

Other Employees Tagged: Robert Hall

Oct 23, 2024

Herb Chambers Honda responded

Djita, thank you for the wonderful review! We're happy to hear Robert took excellent care of you and we hope you won't hesitate to reach out if our Herb Chambers Honda In Boston team can be of service again in the future!

October 15, 2024

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I took my car to Herb Chambers Honda because of indicator lights coming on. They told me that my vehicle needed $8,000 worth of repairs and charged me $200 for the diagnostic. They did not tell me ahead of t More

by mclark493
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Recommend Dealer
No

Other Employees Tagged: Robert Hall

Oct 18, 2024

Herb Chambers Honda responded

Thank you for the review. I pulled a copy of the repair order after your initial complaint and see that it was approved & signed by you for $189. Please contact me directly if there's any remaining confusion I can address for you. Respectfully, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

October 10, 2024

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They made an effort to try to patch my tire, even though it could not be patched due to safety reasons they were able to get me two new tires. They really do care about the safety of their customers. More

by Jbolger
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Recommend Dealer
Yes

Other Employees Tagged: Robert Hall, Nick Tarquini

Oct 10, 2024

Herb Chambers Honda responded

We're glad to hear that our team at Herb Chambers Honda In Boston prioritized your safety and got you back on the road with new tires. Thanks for sharing your experience!

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