Sunil Loprinzi
Sunil Loprinzi at INFINITI of Lynnwood
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Sunil Loprinzi

General Manager

INFINITI of Lynnwood

17305 WA-99
Lynnwood, WA 98037

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4.5
15 Reviews
4.5

15 Reviews

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15 Reviews of Sunil Loprinzi

October 23, 2024

Dealership Rating
Employee Rating

Friendly,listen, respectful,no “hard sell or pushy behavior “ very good. Love the product, very well explained. Willingness to work with the customer. More

by ROSLYNV92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 24, 2024

INFINITI of Lynnwood responded

Thank you so much for taking the time to share your positive experience with us! We're truly delighted to hear that your interactions were respectful and friendly, that the vehicle was well explained. We are especially happy to hear that you love the product! Thank you so much again for your kind wo rds, we look very forward to seeing you on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

October 03, 2024

Dealership Rating
Employee Rating

It was the fastest and easiest purchase I've ever made at a dealership. They were super helpful and explained in detail on how my transaction would realistically work and went out of their way to help make More

by quattrokai18t
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 07, 2024

INFINITI of Lynnwood responded

Quattrokai18t, we are so pleased you enjoyed your visit to INFINITI Of Lynnwood! We're very glad to hear that our team was able to break down what your purchase would look like in a way that's easy to understand, and that works for you! Please let us know if there is anything else we can do for you; If you have any questions or concerns that arise, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

September 11, 2024

Dealership Rating
Employee Rating

The worst purchase ever. Delivery was 3 weeks long! The car had damage that was not disclosed! The dealership would not respond to my requests! Whatever you do??? Do not buy More

by giovanne69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 07, 2024

INFINITI of Lynnwood responded

Giovanne69, thank you for taking the time to let us know how we did, we truly appreciate your honest feedback. It is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to address your concerns. Please reach out to us directly at (425) 563-66 00 when you have a chance. Thank you, and we look forward to hearing from you.

June 22, 2024

Dealership Rating
Employee Rating

Javier was very accommodating and a pleasure to work with on the car purchase long distance. More

by rlschafer99328
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mario Rodriguez, Javier Martinez , Russel Christmas

Oct 18, 2024

INFINITI of Lynnwood responded

Hello Rlschafer99328, we appreciate you taking the time to leave us this feedback, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day!

April 19, 2024

Dealership Rating
Employee Rating

I didn't feel pressured at all, I was only shown what I wanted to see no more. I was offered extra warranties but still didn't feel pressured or "upsold". I received a more than fair price for my trade-in! More

by Joseph Sy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

April 09, 2024

Dealership Rating
Employee Rating

BUY AT YOUR OWN RISK. Once you sign the paperwork, you will be treated much differently. I was given a written guarantee that repairs causing the check engine light to com More

by rberndt85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jason Lonsdale, Mario Rodriguez, Javier Martinez , Russell Christmas

March 15, 2024

Dealership Rating
Employee Rating

Thanks to the great team of Infiniti of Lynnwood service and parts department for a great service. More

by seattledirectauto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Lonsdale, Joel White, Travis Nakagaki, Roger Milan , Chris Jeanneret, Ben Lutz, Kyra Russo

Mar 15, 2024

INFINITI of Lynnwood responded

We appreciate you and you it was our pleasure! Thank you for choosing INFINITI of Lynnwood and for allowing our parts and services departments to assist you. We are grateful for you and your business! Have a wonderful weekend!

March 11, 2024

Dealership Rating
Employee Rating

Trade in was average but everything else was good. Financing was good. I am still waiting on my key fob. The car was missing a key fob and no one has contacted me since i left. More

by daleeileen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Lonsdale, Mario Rodriguez

Mar 12, 2024

INFINITI of Lynnwood responded

Thank you for your review and visit. We are sorry that we did not provide the full ‘5 star’ experience we strive for. I will have one of our team members reach out to you as soon as possible but please reach out to our Management team at (425) 409-6274 if you have not heard back from one of us soon. We will be looking forward to every opportunity to provide an exceptional experience for you at your next visit with us. Thank you for choosing INFINITI of Lynnwood!

January 29, 2024

Dealership Rating
Employee Rating

Great customer service, I strongly recommend going there this guys are very helpful and professional. More

by Victor G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Lonsdale, Mario Rodriguez, Joel White, Travis Nakagaki, Roger Milan , Chris Jeanneret, Ben Lutz, Kyra Russo

Jan 29, 2024

INFINITI of Lynnwood responded

Thank you Victor for choosing INFINITI of Lynnwood! It was our pleasure assisting you and we are grateful for your kind review and recommendation. We welcome every opportunity to assist you again in the future and will be looking forward to seeing you at your next visit with us!

January 06, 2024

Dealership Rating
Employee Rating

Victor is the one who showed me the vehicle originally and he was great to work with. More

by kaitlynb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 08, 2024

INFINITI of Lynnwood responded

We appreciate you! Thank you for choosing INFINITI of Lynnwood and for allowing us to assist you. We are grateful for you and your business and happy that Victor and our Sales team provided you with a great experience. Wishing you all the best in 2024!

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