Hitoshi Delica

INFINITI of Lynnwood responded

Thank you for sharing your feedback, Randy. We're glad to hear that Victor and Hitoshi were friendly and helped make your purchase experience comfortable. It's also wonderful to know that you're enjoying your vehicle and that it's already turning heads! We appreciate you bringing your concerns regarding the wheel and tire condition to our attention. Customer satisfaction and transparency are very important to us, and we would welcome the opportunity to discuss this matter further and address any outstanding concerns you may have. Infiniti of Lynnwood (425) 599-2384

INFINITI of Lynnwood responded

Thank you for your 5-star review! We're delighted to hear that your remote vehicle purchase was a seamless experience. Buying a car sight unseen requires a great deal of trust, and we're honored that you chose to work with us. We're especially pleased to hear that Victor provided honest, transparent service throughout the process and that any last-minute issues were resolved quickly with minimal delay. We'll be sure to share your kind words with him. Thank you again for your business, and we hope you enjoy your new vehicle! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: [erica@infinitiofbellevue.com]

INFINITI of Lynnwood responded

Thank you so much for the wonderful 5-star review! We’re thrilled to hear your experience was better than expected and that our team provided a professional and seamless experience from start to finish. We truly appreciate your support and look forward to assisting you again in the future! If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: [erica@infinitiofbellevue.com](mailto:erica@infinitiofbellevue.com)

INFINITI of Lynnwood responded

Thank you so much for the amazing 5-star review! We’re thrilled to hear Javier provided such exceptional service and went above and beyond to help make your deal a success. His dedication, patience, and commitment to our customers truly make a difference, and we’ll be sure to share your kind words with him. We greatly appreciate your trust and are so happy we could help make the experience a positive one for you! If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: [erica@infinitiofbellevue.com](mailto:erica@infinitiofbellevue.com)

INFINITI of Lynnwood responded

Thank you for your kind review! We’re glad to hear you received excellent service and a prompt response. It’s great to know our team’s flexibility and patience helped make your experience a smooth one while getting your request completed. We truly appreciate your feedback and look forward to serving you again in the future. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: [erica@infinitiofbellevue.com]

INFINITI of Lynnwood responded

Thank you for your wonderful feedback, Jannette! We're delighted to hear that Javier had everything ready for your test drive and provided such a friendly and helpful experience throughout your car-buying process. It's great to know you felt comfortable and never pressured—exactly the kind of experience we strive to provide. Congratulations on your new car, and thank you for trusting our team! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: [erica@infinitiofbellevue.com](mailto:erica@infinitiofbellevue.com)

INFINITI of Lynnwood responded

Thank you for your kind feedback! We’re so glad to hear that you found our team friendly and professional, and that your time was respected throughout the process. That’s exactly the experience we strive to provide. Congratulations on your new vehicle—we’re thrilled to hear you absolutely love it! We truly appreciate you choosing us and look forward to assisting you again in the future. If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: [erica@infinitiofbellevue.com](mailto:erica@infinitiofbellevue.com)

INFINITI of Lynnwood responded

Thank you so much for sharing your experience! We’re honored that you chose INFINITI of Lynnwood for such an important purchase and that our team could support you throughout the process. It’s wonderful to hear that our staff provided knowledgeable and helpful guidance during each of your visits, and that you felt confident in your decision to purchase your beautiful QX60 Sport. We’re especially glad that Jason and Victor continued to assist you even after your purchase—ensuring you feel comfortable with all the features is very important to us. We truly appreciate your kind words and recognition of our team. Congratulations on your new vehicle, and we look forward to continuing to support you! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: [erica@infinitiofbellevue.com](mailto:erica@infinitiofbellevue.com)

INFINITI of Lynnwood responded

Thank you for your kind feedback and for being a loyal, repeat customer! We’re delighted to hear that our team was very helpful, extremely friendly, and knowledgeable about your vehicle. Your continued trust means so much to us, and we truly look forward to welcoming you back again. If you have any questions or concerns, please do not hesitate to reach out to me. We are committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com